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Rating 10 - Excellent. 401 out of 1002 reviews" "
10 - Excellent
401
Rating 8 - Good. 340 out of 1002 reviews" "
8 - Good
340
Rating 6 - Okay. 132 out of 1002 reviews" "
6 - Okay
132
Rating 4 - Poor. 71 out of 1002 reviews" "
4 - Poor
71
Rating 2 - Terrible. 58 out of 1002 reviews" "
2 - Terrible
58
8.2/10
Cleanliness
8.2/10
Staff & service
7.8/10
Amenities
7.8/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
6/10 Okay
Stephanie
1 May 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
Airconditioner did not work in first room. Need more lighting in rooms. Hallways and lobby were hot. But good value for the money. Has a little lake in back.
It was good that I was able to find this place even if it was late
I just stayed one day so I can’t give much details but breakfast was not good and I did not like the room cleaning. Also it did not seem safe to me since I saw couple people sitting in their car late at night in the parking lot.
Good experiences at affordable prices are hard to find. Found one here! Loved our stay here! Don't pay more. Breakfast was a delight. Cleaning crew was lovely. Room is basic but clean. Great night sleep, great dip in the pool. Will stay again if we are back in town.
Richard
Stayed 2 nights in Apr 2024
10/10 Excellent
Sharon, Somerset
Travelled with family
13 Apr 2024
Liked: Cleanliness, staff & service, amenities
Staff were extremely friendly . Outside of property needs some cleaning up and inside needs updated.
We were in town for one night, booked here because of the pool and hot tub, yet once dressed and trying to go swim we were then made aware it wasnt open making it impossible to even try to find another hotel at that point. This was extremely unsatiafactory.
Breakfast was great, bed was comfortable, nice hotel but biggest complaint is the noise. The walls and ceilings are not very sound proof. We also noticed stains on the couch and someone else's hair in the shower.
Danielle
Stayed 2 nights in Feb 2024
8/10 Good
Helen
19 Feb 2024
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Great three night stay! The room was quiet, well appointed and comfortable. Unusually for many hotel rooms these days there were enough pillows and towels. Room was very clean.
Breakfast was good with enough options to keep most people happy. It was different every day I was there - so that’s a bonus.
What let the hotel down in a big way was the condition of the pool area - the paint was flaking everywhere and there were dirty towels all over the chairs.
The rooms were very spacious and the beds comfortable. Before putting anything in the refrigerator check to make sure it is plugged in. Some of the heat/air units are old and don't keep the room at a comfortable level (mine was very warm). There was also a strong odor of Marijuana in the hall and cigarette odor in one of the rooms.
The desk staff was polite and helpful. But, when I tried to book a block of rooms the group reservation contact was extremely rude and told me if I could get a better price online then I should do it. I booked through Travelocity and got a great price. I had booked this hotel last year and the contact was wonderful. I was quite disappointed in my initial treatment this year. Will have to think twice before booking a group at this hotel.
My children and i and our dog, arrived early and had to leave early the desk person was very accomedating and so was the cleaning staff. Thank you we had a great stay.