Manassas hotels from RM335

"Definitely a pleasant experience. Helpful staff as well."

"Heidi, a desk staff member made our stay, My daughter and myself, incomparable. She was refreshing, cordial and most helpful. May of the staff were but Heidi was exceptional. "

"Clean room and friendly staff. I would have appreciated an included shower rather than a half door. The coffee was cold and tasteless. "

"Staff was very friendly and helpful!"

"Everything was clean and comfortable. The desk staff were very helpful and kind. Only complaint was that every time the cleaning staff were on my floor, they spoke very loud and had long conversations. "

"I’m extremely disappointed with my experience with this Hyatt property. I booked a room for March 6 but cancelled the reservation within about an hour after learning that my international travel plans had changed due to a major disruption overseas. A Hyatt representative even sent a waiver to the front desk confirming the charge should be waived. Despite cancelling immediately and never checking in or using the room, I was still charged. When I contacted the hotel, the manager refused to review the situation and stated that because the hotel was fully booked that night, a refund would not be issued. This was very frustrating, especially given the circumstances and the waiver that had already been sent. I have since escalated the issue to Hyatt corporate and hope they will resolve it fairly. I expected better customer service and understanding from a brand like Hyatt."

"Location is top notch, literally 20 feet to King St and all of the shops. Front desk staff was wonderful, especially Sophia. Rooms were spacious and clean. Will definitely stay there again. "

"Clean room, quiet, easy check-in and check out. "

"Satisfied "