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Reviews of The Westin City Centre Bahrain

5 out of 5
The Westin City Centre Bahrain
Sheikh Khalifa Bin Salman Highway, Al Seef, Manama

Reviews

8.8

Excellent

Rating 10 - Excellent. 106 out of 185 reviews" "
Rating 8 - Good. 53 out of 185 reviews" "
Rating 6 - Okay. 19 out of 185 reviews" "
Rating 4 - Poor. 4 out of 185 reviews" "
Rating 2 - Terrible. 3 out of 185 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anas, Dhahran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Sammy Gani, General Manager on 1 Aug 2023
Dear Anas,Thank you for taking the time to leave us your ratings here. We look forward to welcoming you back.

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Sammy Gani, General Manager on 1 Aug 2023
Dear George,Thank you for rating us here. We are delighted to know that you have enjoyed your stay with us.

6/10 Okay

Faysal, Morgantown

Liked: Staff & service, property conditions & facilities
It’s in the mall
Stayed 3 nights in Jun 2023
Response from Sammy Gani, General Manager on 4 Jul 2023
Dear Faysal,Thank you for taking the time to leave us your feedback and ratings. We hope to see you again soon on your next visit.

10/10 Excellent

Talal

Stayed 5 nights in Apr 2023
Response from Sammy Gani, General Manager on 9 May 2023
Thank you for rating us here. We hope to see you again soon.

10/10 Excellent

Talal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was one of the most pleasant stays on my trips ever. The workers are treating us as friendly as they can. the location is fantastic and near the largest shopping mall. the gotel condition is very good.
Stayed 1 night in May 2023
Response from Sammy Gani, General Manager on 9 May 2023
Dear Talal,Thank you for taking the time to leave us your feedback. We are delighted to know that you had a pleasant and enjoyable stay with us. We look forward to welcoming you back.

10/10 Excellent

Abdulrahman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2023
Response from Sammy Gani, General Manager on 15 Mar 2023
Dear Abdulrahman,Thank you for ratings us here. We look forward to welcoming you back.

10/10 Excellent

Ahmad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hospitality, good staff
Stayed 1 night in Feb 2023
Response from Sammy Gani, General Manager on 5 Feb 2023
Dear Ahmad,Thank you for taking time to provide your 5/5 rating. We are pleased to know that you enjoy our facilities and services.Best Regards,

10/10 Excellent

ALPHONZO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I ENJOY MY STAY WITH THE SPANISH RESTAURANT, SPA, GYM, POOL, SAUNA AND BEING CONNECT RIGHT TO SHOPPING MALL…
Response from Sammy Gani, General Manager on 26 Jan 2023
Dear Alphonzo,Thank you for taking time to provide your valuable feedback. We are delighted to know that you had enjoyable stay with us. We look forward to welcoming you back.

10/10 Excellent

MOHAMMED

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Sammy Gani, General Manager on 26 Jan 2023
Dear Mohamed,Thank you for sharing your 10/10 rating. We are pleased to know that you have enjoyed your stay with us and you were satisfied with our services and facilities. We look forward to welcoming you back.

10/10 Excellent

Rasheed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything marvelous. Thanks
Response from Martha on 5 Dec 2022
Dear Guest, Thank you very much for your review! it was an honor to host you. On behalf on the entire team members, I would like to thank you for staying with us, as well as I am glad that you enjoyed many elements of your stay. We are looking forward to welcoming you whenever your travels bring you back to Bahrain.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Room was great and clean. All staffs in reception and restaurant all very kind and nice. Only one not so good point was food is a bit less fresh, maybe due to humidity control.
Stayed 1 night in Sep 2022

6/10 Okay

KHALED

Stayed 4 nights in Aug 2022

10/10 Excellent

Qais

Stayed 3 nights in Jul 2022

10/10 Excellent

Feeras

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is close to everything
Stayed 3 nights in May 2022

8/10 Good

Shula

Business traveller
Liked: Staff & service, room comfort
Stayed 3 nights in Apr 2022

8/10 Good

oren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Martha on 22 Jan 2022
Thank you for choosing Le Meridien City Centre Bahrain.. We are extremely concerned about your to your last stay experience. Please accept our sincere apologies for all the short comings you experienced. We have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent the problems you faced from occurring in the future. Please do not hesitate to contact me if you need further assistance. We are looking forward to welcoming you back!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021
Response from Martha on 22 Jan 2022
Thank you for choosing The Westin City Centre Bahrain.. We are extremely concerned about your to your last stay experience. Please accept our sincere apologies for all the short comings you experienced. We have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent the problems you faced from occurring in the future. Please do not hesitate to contact me if you need further assistance. We are looking forward to welcoming you back!

8/10 Good

Mohammad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2021
Response from Martha on 25 Dec 2021
Thank you taking time to review your recent experience at the Westin Hotel City Centre Bahrain. We are pleased to know that you enjoyed your stay with us. We look forward to welcoming you back!

8/10 Good

john

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2021
Response from Martha on 26 Nov 2021
Dear John, Thank you for choosing The Westin City Centre Bahrain. We are extremely concerned about your to your last stay experience. Please accept our sincere apologies for all the short comings you experienced. We have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent the problems you faced from occurring in the future.

10/10 Excellent

Cosme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 8 nights in Sep 2021

8/10 Good

Mohammad

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
ممتاز ك اقامه وفخامه ولكن
الفندق ممتاز ك فخامه وموقع لان في المول ولكن الخدمه ك ايقاف السيارات نص ساعه علشان توصل السياره وبوجهة نظري ك فندق ٥ نجوم هالشي غلط يصير.. وايضا للحقائب نفس الموضوع
Stayed 3 nights in Aug 2021

10/10 Excellent

Mamdouh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Westin Bahrain
All around great experience
Stayed 2 nights in Feb 2020
Response from Martha Wambugu on 26 Feb 2020
Dear Mahmoud, Thank you for choosing The Westin City Centre Bahrain and taking the time to share your previous experience on Expedia. We are delighted to hear that we exceeded your expectations and you had an enjoyable stay with us.We look forward to welcoming you back!

10/10 Excellent

John, Manama

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish to thank the outstanding performance of Mr. Mohammed Usman in the 10th floor lounge. So courteous, so helpful. A treasure
Stayed 7 nights in Feb 2020
Response from Martha Wambugu on 23 Feb 2020
Dear John Thank you very much for your review! it was an honor to host you. On behalf on the entire team members I would like to thank you for staying with us, as well as I am glad that you enjoyed many elements of your stay especially the 10th floor lounge and the service you received from Mohammed Usman.We are looking forward to welcoming you whenever your travels bring you back to Bahrain

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Martha Wambugu on 8 Feb 2020
Dear Guest, Thank you very much for your review! it was an honor to host you. On behalf on the entire team members I would like to thank you for staying with us, as well as I am glad that you enjoyed many elements of your stay. We are looking forward to welcoming you whenever your travels bring you back to Bahrain.

10/10 Excellent

Hanoof, Riyadh, Saudi Arabia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to access , perfect location , and convenient because adjacent to city center.
Stayed 2 nights in Jan 2020
Response from Sherie on 21 Jan 2020
Dear Hanoof, Thank you very much for your review! it was an honor to host you. On behalf on the entire team members I would like to thank you for staying with us, as well as I am glad that you enjoyed many elements of your stay. We are looking forward to welcoming you whenever your travels bring you back to Bahrain. Regards, Sherine El Nashar Duty Manager Sherine.B.Elnashar@marriott.com

8/10 Good

anas

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Sherine El Nashar on 31 Dec 2019
Dear Anas, Thank you very much for your review! it was an honor to host you. On behalf on the entire team members I would like to thank you for staying with us, as well as I am glad that you enjoyed many elements of your stay. We are looking forward to welcoming you whenever your travels bring you back to Bahrain. Regards, Sherine El Nashar Duty Manager Sherine.B.Elnashar@marriott.com

10/10 Excellent

Sabeha, Saudi arabia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with nice room view and walkable to city center,,
Stayed 3 nights in Dec 2019
Response from Sherine on 14 Dec 2019
Dear Sabeha, Thank you very much for your review! it was an honor to host you. On behalf on the entire team members I would like to thank you for staying with us, as well as I am glad that you enjoyed many elements of your stay. We are looking forward to welcoming you whenever your travels bring you back to Bahrain. Regards, Sherine El Nashar Duty Manager Sherine.B.Elnashar@marriott.com

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2019
Response from Sherine on 5 Dec 2019
Dear Valued guest, Thank you very much for your review! it was an honor to host you. On behalf on the entire team members I would like to thank you for staying with us, as well as I am glad that you enjoyed many elements of your stay. We are looking forward to welcoming you whenever your travels bring you back to Bahrain. Regards, Sherine El Nashar Duty Manager Sherine.B.Elnashar@marriott.com

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2019
Response from Sherine on 5 Dec 2019
Dear Valued guest, Thank you very much for your review! it was an honor to host you. On behalf on the entire team members I would like to thank you for staying with us, as well as I am glad that you enjoyed many elements of your stay. We are looking forward to welcoming you whenever your travels bring you back to Bahrain. Regards, Sherine El Nashar Duty Manager Sherine.B.Elnashar@marriott.com

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Sherine El Nashar on 18 Nov 2019
Dear Guest, Thank you very much for your review! it was an honor to host you. On behalf on the entire team members I would like to thank you for staying with us, as well as I am glad that you enjoyed many elements of your stay. We are looking forward to welcoming you whenever your travels bring you back to Bahrain. Regards, Sherine El Nashar Duty Manager Sherine.B.Elnashar@marriott.com

10/10 Excellent

Naif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was great staying at Westin Hotel City Center .. great place.
Stayed 1 night in Nov 2019
Response from Sherine El Nashar on 16 Nov 2019
Dear Naif, Thank you very much for your review! it was an honor to host you. On behalf on the entire team members I would like to thank you for staying with us, as well as I am glad that you enjoyed many elements of your stay. We are looking forward to welcoming you whenever your travels bring you back to Bahrain. Regards, Sherine El Nashar Duty Manager Sherine.B.Elnashar@marriott.com

6/10 Okay

Ziad

Disliked: Cleanliness
Stayed 1 night in Nov 2019
Response from Sherine El Nashar, Duty Manager on 11 Nov 2019
Dear Ziad, Thank you very much for your review! it was an honor to host you. On behalf on the entire team members I would like to thank you for staying with us, as well as I am glad that you enjoyed many elements of your stay. We are looking forward to welcoming you whenever your travels bring you back to Bahrain. Regards, Sherine El Nashar Duty Manager Sherine.B.Elnashar@marriott.com

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attached to the largest mall in Bahrain. Very convenient and centric.
Stayed 1 night in Nov 2019
Response from Sherine El Nashar, Duty Manager on 10 Nov 2019
Dear Guest, Thank you very much for your review! it was an honor to host you. On behalf on the entire team members I would like to thank you for staying with us, as well as I am glad that you enjoyed many elements of your stay. We are looking forward to welcoming you whenever your travels bring you back to Bahrain. Regards, Sherine El Nashar Duty Manager Sherine.B.Elnashar@marriott.com

8/10 Good

Jehan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gear location
Stayed 1 night in Oct 2019
Response from Sherine El Nashar, Duty Managerr on 7 Nov 2019
Dear Jehan, Thank you very much for your review! it was an honor to host you. On behalf on the entire team members I would like to thank you for staying with us, as well as I am glad that you enjoyed many elements of your stay. We are looking forward to welcoming you whenever your travels bring you back to Bahrain. Regards, Sherine El Nashar Duty Manager Sherine.B.Elnashar@marriott.com

10/10 Excellent

Mohammed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Sherine El Nashar, Duty Manager on 5 Nov 2019
Dear Mohammed, Thank you very much for your review! it was an honor to host you. On behalf on the entire team members I would like to thank you for staying with us, as well as I am glad that you enjoyed many elements of your stay. We are looking forward to welcoming you whenever your travels bring you back to Bahrain. Regards, Sherine El Nashar Duty Manager Sherine.B.Elnashar@marriott.com

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for access to the convention center. Close to the airport, but leave extra time for the departing trip. Can be 40 minutes to the airport in traffic.
Stayed 5 nights in Oct 2019
Response from Sherine El Nashar, Duty Manager on 3 Nov 2019
Dear Guest, Thank you very much for your review! it was an honor to host you. On behalf on the entire team members I would like to thank you for staying with us, as well as I am glad that you enjoyed many elements of your stay. We are looking forward to welcoming you whenever your travels bring you back to Bahrain. Regards, Sherine El Nashar Duty Manager Sherine.B.Elnashar@marriott.com

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Sherine El Nashar on 19 Sept 2019
Dear Ian, Thank you very much for your review! it was an honor to host you. On behalf on the entire team members I would like to thank you for staying with us, as well as I am glad that you enjoyed many elements of your stay. We are looking forward to welcoming you whenever your travels bring you back to Bahrain. Regards, Sherine El Nashar Duty Manager Sherine.B.Elnashar@marriott.com

10/10 Excellent

Randolph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Martha Wambugu on 11 Sept 2019
Dear Randolph, Thank you for choosing The Westin City Centre Bahrain and taking the time to share your experience on Expedia. We are delighted to hear that we exceeded your expectations and you had an enjoyable stay with us. We look forward to welcoming you back! Thanks and Regards,

10/10 Excellent

Karen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Martha Wambugu on 31 Aug 2019
Dear Ms. Karen, Thank you for choosing The Westin City Centre Bahrain and taking the time to share your experience on Expedia. We are delighted to hear that we exceeded your expectations and you had an enjoyable stay with us.

10/10 Excellent

Khaled.mulhim, Saudi arabia

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s clean, quite, so nice please to take a rest on it
Stayed 1 night in Jul 2019
Response from Martha Wambugu on 4 Jul 2019
Dear Mr.Khaled.mulhim, Thank you for choosing The Westin City Centre Bahrain and taking the time to share your experience on Expedia. We are delighted to hear that we exceeded your expectations and you had an enjoyable stay with us.

10/10 Excellent

A.E.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smiling staff, beautiful accommodations, great location, delicious food...what more could you ask for?
Stayed 2 nights in Jun 2019
Response from Martha Wambugu on 4 Jul 2019
Dear A.E, Thank you taking time to review your recent experience at The Westin City Centre Bahrain. It is our true pleasure and a real motivator to learn you had an enjoyable experience with us. Your positive feedback about the accommodation, location and delicious food means a lot. I am delighted to share your kind words with the entire. Thank you once again for your kind words!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Although it was a pretty short overnight stay for me, it was a very comfortable one. Room was cosy and breakfast spread was too! Will definitely recommend :)
Stayed 1 night in May 2019
Response from Martha on 6 Jun 2019
Thank you for choosing The Westin City Centre Bahrain and taking the time to share your experience on Expedia. We are delighted to hear that we exceeded your expectations and you had an enjoyable stay with us.

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Stayed 1 night in May 2019
Response from Martha on 30 May 2019
Thank you for choosing The Westin City Centre Bahrain and taking the time to share your experience on Expedia. We are delighted to hear that we exceeded your expectations and you had an enjoyable stay with us.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The Hotel was running at 15% occupancy, due to Ramdan, as told by Reception Person on first day while check-in. My flight was at 8.30pm, hence I requested for late check out upto 6pm. First they given 3pm, then on second request made 4pm, then on third day request made 5pm. thereafter they refused to budge. I told them that I will go to Mall for shopping and come back, I need space for re-packing, else I won't be in room. But even Manager flatly refused. I feel this was un-wanted, as they were running at just 15% occupancy, they would have earned goodwill. But they lost that opportunity. I am also Hilton Property owners at Bangalore, If this is Hilton Hotel, they would have allowed it (again because of 15% occupancy).
Stayed 2 nights in May 2019
Response from Martha on 30 May 2019
Thank you so much for sharing your feed on Expedia. We apologize for the inconvenience caused and we have have shared your feedback with the concerned department. We look forward to welcoming you back!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good amenities, nice fitness center. The WiFi strength is poor.
Stayed 4 nights in Apr 2019
Response from Martha on 30 May 2019
Thank you for sharing your feedback regarding recent experience at The Westin City Centre. We are delighted to hear that you enjoyed the fitness center. I am delighted to share your kind words with entire team. We look forward to welcoming you back.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
It is dated, it is showings it’s age,it stained carpets,
Stayed 1 night in Apr 2019
Response from Martha on 30 May 2019
Thank you so much for sharing your feed on Expedia.We have shared your feedback with the concerned department. We look forward to welcoming you back!

6/10 Okay

Verified traveller

Stayed 5 nights in Feb 2019

10/10 Excellent

R Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice choice in Bahrain
The hotel was good from start to finish. Room was well designed. Staff went out of their way to help. Attached to a mall so plenty to do with many eating options. Rates were very reasonable. Now part of the Marriott group of hotels
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The minibar is empty and needs to be requested from room service which is not very convenient. Minimum toiletries in the bathroom, which is unexpected from a big hotel like Westin.
Stayed 1 night in Feb 2019