Dear Valued Guest Warmest Greetings From Best Western The Lagoon Hotel!First of all, I appreciate your positive feedback about our hotel.I also would like to thank you for highlighting some of your observations. Your positive words about our facilities and service are highly appreciated. Thank you for sharing them with us. It will motivate us to optimize our focus to ensure memorable moments and personal service in our hotel.All the best and hope to see you soon again! Best Regards,

Dear Brian, Warmest Greetings from Best Western The Lagoon Hotel! Thank you very much for your thorough review of our hotel and the experience you had as our guest. I would like you to know that we take each point that you've made very seriously. Thank you for bringing this important issue to our attention and I'm sorry that we have missed to fully convince you with our passion for personalized and warm service as well as value you as our guest. I hope you will give us another chance in the future. Thank you. Best Regards, Jemmy Budihartono Executive Assistant Manager

Dear GGD, Warmest Greetings from Best Western The Lagoon Hotel! Thank you for taking the time and sharing your experience. We love to read that you enjoyed the location. However, I sincerely apologized that our foor and beverages service did not meet your expectations. Your feedback is very valuable to us as we work to be better each and everyday. I hope to welcome you back in the future. Thank you.

Dear Valued Guest, Warmest Greetings From Best Western Then Lagoon Hotel! Thank you very much for your candid review of your recent stay at our Hotel. We love to read that you enjoyed the location. Your feedback is very valuable to us as we work to be better each and every day. We would be honored to have you return to our hotel in the future.

Dear Restutaurina, Warmest Greetings From Best Western The Lagoon Hotel! Thank you for taking time and sharing your experience. We love to read that you enjoyed the location and thank you for praising our staff's service. We are looking forward to welcome you again in the future.

Dear Valued Guest, Warmest Greetings from Best Western The Lagoon Hotel! Thank you very much for your thorough review of our hotel. I would like you to know that we take each point that you've made very seriously. Thank you for bringing this important issue to our attention and I hope to welcome you back in the future. Thank you.

Dear Valued Guest, Warmest Greetings from Best Western The Lagoon Hotel! Many thanks for staying with us at Best Western The Lagoon Hotel. We are very sorry for some of the unfortunate events that happened during your stay. We certainly will review the mentioned points carefully. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guest. I hope you will give us another chance in the future.

Dear Gregorio, Warmest Greetings From Best Western Then Lagoon Hotel! First of all I appreciate your positive feedback about our hotel. I also would like to thank you for highlighting some of your observations. Your positive words about our Hotel and Service are highly appreciated. Thank you for sharing them with us. It will motivate us to optimize our focus to ensure memorable moments and personal service in our Hotel. All the best and hope to see you soon again!

Dear Valued Guest, Warmest Greetings From Best Western Then Lagoon Hotel! First of all I appreciate your positive feedback about our hotel. I also would like to thank you for highlighting some of your observations. Your positive words about our Hotel and Service are highly appreciated. Thank you for sharing them with us. It will motivate us to optimize our focus to ensure memorable moments and personal service in our Hotel. All the best and hope to see you soon again!

Dear Sonny, Warmest Greetings From Best Western Then Lagoon Hotel! First of all I appreciate your positive feedback about our hotel. I also would like to thank you for highlighting some of your observations. However, We apologize for the series of unacceptable events that occurred during your stay. We will look into the issues that you've noted, and will take corrective action immediately. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guest. Thank you.

Dear Panji, Warmest Greetings From Best Western Then Lagoon Hotel! First of all I appreciate your positive feedback about our hotel. I also would like to thank you for highlighting some of your observations. Your positive words about our Hotel and Service are highly appreciated. Thank you for sharing them with us. It will motivate us to optimize our focus to ensure memorable moments and personal service in our Hotel. All the best and hope to see you soon again!

We are glad you enjoyed your stay. We are looking forward to welcoming you soon again to our hotel!

Dear Coke, Warmest Greetings from Best Western The Lagoon Hotel! Thank you very much for your thorough review of our hotel and the experience you had as our guest. I would like you to know that we take each point that you've made, very seriously. Thank you for bringing this important issue to our attention, and I'm sorry that we have missed to fully convince you with our passion for personalized and warm service and value you as our guest. I hope you will give us another chance in the future. Thank you.

Dear Dionisius, Salam hangat dari Best Western The Lagoon Hotel! Terima kasih telah meluangkan waktu dan berbagi pengalaman Anda. Pertama-tama, kami sangat menyesal atas pengalaman buruk yang Anda alami selama menginap di Hotel kami. Kami tentunya akan meninjau poin-poin yang Anda sebutkan secara cermat untuk perbaikan pelayanan di masa mendatang. Kami berharap Anda dapat kembali lagi menginap di Hotel kami.