Hotel dengan Kolam Renang di Malvern

"Disappointing all round. Room tired and shabby, plus not thoroughly cleaned. Spa showing its age (eg not all pool jets working). 30 min spa massage was actually closer to 20 mins. Emailed final bill included a “optional” service charge that could not be declined I.e not optional. "

"Pillows were unsuitable and we had a stiff neck. Dinner was not to my taste"

"Always enjoy our time here but it was a shock to find that access to the spa is no longer included. Expedia should make this clear on their website as the reviews all say how lovely the spa is butno mention of the £15 per person each day required which puts an additional £60 on an overnight stay if you want to go in when you get there and before you leave."

"The reception at the hotel was excellent, however the evening menu and food was disappointing."

"We stayed as a small family during the Easter holidays, mainly to use the pool and spa facilities, with the hotel’s proximity to Gloucester Docks (around 2.5 km) also a key reason for booking. Overall, the experience was mixed. On arrival, our room had issues—most notably the shower. The bath–shower mixer tap diverter didn’t work, and water pressure was extremely poor, to the point even a bath was just a trickle. At £120 midweek (without breakfast), this didn’t feel good overall value. That...

"Beautiful room. Lots of space,and soap and body creme too. Shower lovely with shower gel,and shampoo. Breakfast choice was extensive and served at the table. Charming hostess was very attentive, but not overpowering. Would highly recommend it, and hopefully will stay again."

"Hotel was perfect, staff were all amazing. Spa was very relaxing. Had a fantastic 3 night stay for my wife’s 50th birthday. "

"Very nice property. Pretty magical and relaxing atmosphere. Staff amazing. Great food "