All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 556 out of 1033 reviews" "
10 - Excellent
556
Rating 8 - Good. 350 out of 1033 reviews" "
8 - Good
350
Rating 6 - Okay. 73 out of 1033 reviews" "
6 - Okay
73
Rating 4 - Poor. 35 out of 1033 reviews" "
4 - Poor
35
Rating 2 - Terrible. 19 out of 1033 reviews" "
2 - Terrible
19
8.8/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
2/10 Terrible
Shahzad
27 Dec 2023
Shahzad
Stayed 4 nights in Dec 2023
Response from Victoria on 28 Dec 2023
Hello Shahzad.We aim to please but it seems that we haven't been all that good during your stay Would you like elaborate?
10/10 Excellent
Kelly
25 Oct 2023
Kelly
Stayed 3 nights in Oct 2023
Response from Charlotte Hotel Manager on 7 Nov 2023
Thank you! Means a lot that you are taking your time to let us know about your stay.We are so happy you stopped by and hope to see you soon again.
8/10 Good
Michael
12 Oct 2023
Michael
Stayed 1 night in Oct 2023
Response from Charlotte Hotel Manager on 7 Nov 2023
Thank you! Means a lot that you are taking your time to let us know about your stay.We are so happy you stopped by and hope to see you soon again.
I had a fitness race at the weekend and this hotel was perfectly located. Literally seconds from the station and minutes from the venue.
The hotel was extremely clean and the staff were extremely friendly.
Breakfast was fantastic with a wide variety and dinner was lovely.
If I went back to Malmo I’d have no hesitation booking this again.
Paul
Stayed 3 nights in Sep 2023
Response from Charlotte Hotel Manager on 7 Nov 2023
You just made our day with this lovely review. Thank you SO much for sharing your experience with us and we are so lucky to have you as our guest!We all wish you a wonderful trip wherever the adventure takes you. When coming to Malmö again, let us know! We are always here for you.
Uncomfortable mattresses and very lumpy pillows that are old and need replacing. Coffee machines in bedroom usually don’t work, no tea making facility in room,
Great property that is right next to the Malmo Hyllie transit station. Emporia mall is just a 3 min walk away with lots of food and shopping options. The rooms are a great value, and you are just a short train ride (20 mins) to Copenhagen.
Samir
Stayed 1 night in Jul 2023
Response from Dijana on 11 Jul 2023
Oh wow. You just made our day with this lovely review. Thank you SO much for sharing your experience with us and we are so lucky to have you as our guest!
Oh wow. You just made our day with this lovely review. Thank you SO much for sharing your experience with us and we are so lucky to have you as our guest!
We got a nice welcome with a Swedish gift for our stay. The rooms are very clean and confy to stay. Breakfast was nice as well with lots of options. It's near to Hylie train station and to reach central Malmo by train it only takes 5 mins. So very easy to access.
Sumit Kumar
Stayed 2 nights in Jun 2023
Response from Dijana on 28 Jun 2023
Oh wow. Thank you so much for taking your time to leave us this review, it means a lot. We really do love your detailed, honest and valuable feedback! And of course, we love to have you as our guest!
10/10 Excellent
Ann
20 Jun 2023
Ann
Stayed 3 nights in Jun 2023
Response from Dijana on 28 Jun 2023
Thank you for taking the time to leave a mark in the form of a review here. It means a lot that the feedback comes all the way and we appreciate it very much!
The location is great. Just next to the Hyllie station. And there is a shopping center next to it. The shopping center is amazing.... It's larger and modern and literally has everything from restaurants to a supermarket. The hotel is very outstanding around the area. The interior is also great. Staff are presentable and professional. Great choice!
Chengchang
Stayed 1 night in Mar 2023
Response from Dijana on 18 Apr 2023
Oh wow. Thank you so much for taking your time to leave us this review, it means a lot. We really do love your detailed, honest and valuable feedback! And of course, we love to have you as our guest!Welcome back!
4/10 Poor
Verified traveller
Business traveller
25 Mar 2023
Liked: Cleanliness, staff & service
Disliked: Room comfort
Uncomfortable bed
Beds very unsupported, softly spring and mattress only 5cm thick. Not comfortable at all. Otherwise everything. Else was perfectly fine, but I will not stay again because of the beds.
Verified traveller
Stayed 2 nights in Mar 2023
Response from Dijana on 18 Apr 2023
Taking your valuable feedback with me for follow up and hope we get a second chance with you. If you pass us by again, let me know and I'll make sure we can show you our true colors and leave you with a different experience than above!
Hej Mikael, Tack för din feedback. Jag hoppas att vi snart får hälsa er välkomna tillbaka till oss. Ha en fortsatt fin dag, Filip Culture Ambassador Quality Hotel View
Hi Chantel, Thank you for the feedback and we hope that we can welcome you back soon again. Have a nice day, Filip Culture Ambassador Quality Hotel View
Hej Joao, Tack för din fina respons och fina poäng. Jag hoppas att vi snart kan få hälsa er välkomna er tillbaka till oss. Ha en fortsatt fin dag, Filip Culture Ambassador Quality Hotel View
Very convenient location close to train station and Emporia
Frode
Stayed 1 night in Sep 2022
Response from Filip on 12 Oct 2022
Hi Frode, Thank you for the nice feedback and score.I hope that we can welcome you back soon again. Have a nice day, Filip Culture Ambassador Quality Hotel View
Hi Martin, Thank you for the feedback and nice points. I hope that we can welcome you back soon again. Have a nice day, Filip Culture Ambassador Quality Hotel View
Hej Nicholas, Tack för din fina feedback och poäng. Jag hoppas att vi snart kommer att få chansen att välkomna er tillbaka till oss. Ha en fortsatt fin dag, Filip Culture Ambassador Quality Hotel View
Great breakfast and perfect location close to Copenhagen airport. Walking distance to train station.
Per
Stayed 1 night in Aug 2022
Response from Filip on 29 Aug 2022
Hi Per, Thank you for the feedback and perfect score. I hope that we can welcome you back soon again. Have a nice Monday, Filip Culture AmbassadorQuality Hotel View
The staff make the stay perfect. Mathias on reception was both professional and friendly. You knew you were in good hands. And the staff behind the bar were always happy to see you.
The hotel is modern, clean and well kept. You are above the train station so its easy to get to Malmo center or Copenhagen for a day out. Shopping center opposite provides everything you need including restaurants.
Only recommendation for the hotel would be to change the pillows as us brits are used to full size fluffy pillows. Regardless a five star stay. Will see you again
Christine
Stayed 4 nights in Aug 2022
Response from Filip on 26 Aug 2022
Hi Christine, Thank for you nice response and it makes me and my colleauges so glad to hear that you liked the stay with us. I hope that we can welcome you back soon again.Have a nice weekend, Filip Culture Ambassdor Quality Hotel View
6/10 Okay
Par
Travelled with partner
21 Aug 2022
Liked: Staff & service
Disliked: Amenities
Very easy and convenient access to Hyllie station (and Copenhagen airport). Good breakfast but not great that it finishes as early as 10 at the weekend.
Huge problem with keeping rooms at a pleasant temperature though. Been disappointed several times now. You can't really control individual room temperature in any meaningful way. If it's hot when you arrive it's just going to stay hot. On this occasion it meant a far too warm 26 degrees in the room all night - and as you can't open any windows (at all), there's no chance of letting some cool night air in. Previously kept awake by rattling ventilation that can't we switched off. So disappointing.
Par
Stayed 1 night in Aug 2022
Response from Filip on 23 Aug 2022
Hi Par, Thanks for the feedback and I'm sorry about the tempature on the room. I hope that we will get a chance to welcome you back soon again. Have a nice day, FilipCulture Ambassador Quality Hotel View
8/10 Good
Daniel
20 Aug 2022
Daniel
Stayed 1 night in Aug 2022
Response from Filip on 23 Aug 2022
Hej Daniel, Tack för din feedback och fina poäng. Jag hoppas att vi snart får hälsa er välkomna tillbaka till oss igen. Ha en fortsatt fin dag, FilipCulture Ambassador Quality Hotel View
Hej,
Tack för ditt fina betyg och jag hoppas att vi snart får chansen att hälsa er välkomna tillbaka till oss.
Ha en fortsatt fin dag,
Filip
Culture Ambassador
Quality Hotel View
Hej Mathilde,
Tack för din feedback och fina poäng.
Jag hoppas att vi snart får hälsa er välkomna tillbaka till oss.
Ha en fortsatt fin sommar,
Filip
Culture Ambassador
Quality Hotel View
10/10 Excellent
Armando
20 Jun 2022
Armando
Stayed 2 nights in Jun 2022
Response from Filip on 22 Jun 2022
Hej Armando,
Tack för din fina poäng, alltid kul när ni gäster trivs hos oss. Jag hoppas att vi snart får chansen att hälsa er varmt välkomna tillbaka till oss.
Glad Midsommar!
Filip
Culture Ambassador
Quality Hotel View
Hej Carina,
Tack för din fina poäng och omdöme.
Jag hoppas att vi snart kommer att få möjligheten att hälsa er varmt välkomna tillbaka till oss.
Ha en fortsatt trevlig dag,
Filip
Culture Ambassador
Quality Hotel View
Hej Hanna,
Tack för ditt fina betyg och vilken härlig bild du tagit.
Jag hoppas att vi snart får hälsa er varmt välkomna tillbaka till oss.
Ha en fortsatt trevlig dag,
Filip
Culture Ambassador
Quality Hotel View
10/10 Excellent
Verified traveller
21 May 2022
Liked: Cleanliness, staff & service, room comfort
a little to much noise from ventilation
Verified traveller
Stayed 1 night in May 2022
Response from Filip on 17 Jun 2022
Hi,
Thank you for the response and feedback.
I hope that we can welcome you back soon again.
Have a nice day,
Filip
Culture Ambassador
Quality Hotel View
Hi Dale,
Thank you for your feedback and score.
I hope that we soon can welcome you back again.
Have a nice day,
Filip
Culture Ambassador
Quality Hotel View
Right next to the railroad station and shopping center Emporia!
Frode
Stayed 3 nights in Apr 2022
Response from Filip on 26 Apr 2022
Hi Frode,
Thank you for your nice response.
I hope that we can welcome you back soon again.
Have a nice day,
Filip
Culture Ambassador
Quality Hotel View
8/10 Good
Andrea
21 Mar 2022
Andrea
Stayed 1 night in Mar 2022
Response from Filip on 13 Apr 2022
Hej Andrea,
Tack för din fina och härlig feedback.
Jag hoppas att vi snart får hälsa er varmt välkomna tillbaka till oss.
Glad Påsk,
Filip
Culture Ambassador
Quality Hotel View
10/10 Excellent
Conny
20 Mar 2022
Conny
Stayed 1 night in Mar 2022
Response from Filip on 22 Mar 2022
Hej Conny,
Tack för din feedback och jag hoppas att vi snart kan få hälsa er välkomna tillbaka till oss igen.
Ha en fortsatt trevlig dag,
Filip
Culture Ambassador
Quality Hotel View
Great location if you are trying to catch an early flight out of Copenhagen. The train station is literally at the hotel's doorstep. The breakfast is great. Also, the customer service was very friendly - gives Sweden a"thumbs up" for being hospitable for a culture that is known for being introverted. Thank you!
Larry
Stayed 1 night in Feb 2022
Response from Filip on 25 Feb 2022
Hi Larry,
Thank you for your nice feedback and response.
Have a nice weekend and I hope that we can welcome you back soon again.
Kind regards,
Filip
Culture Ambassador
Quality Hotel View
I had an early morning flight at Kastrup - the hotel is 30metres from Hyllie station - the first ( or last stop) in sweden so easy 12 mins to Kastrup.
Clean ; cool design
Michael
Stayed 1 night in Feb 2022
Response from Filip on 22 Feb 2022
Hi Michael,
So glad to read your feedback and so nice to hear that you liked your stay.
Have a nice day and I hope we can welcome you back soon again.
Kind regards,
Filip
Culture Ambassador
Quality Hotel View
8/10 Good
Mwanje
10 Jan 2022
Mwanje
Stayed 1 night in Jan 2022
Response from View on 7 Feb 2022
Hej Mwanje,
Tack för ditt fina omdöme.
Hoppas att vi får välkomna dig igen!
Vänliga hälsningar
Derickh
Front Office Night Agent
Hej Meriam,
Tack för din härliga recension.
Det uppskattas enormt!
Hoppas att vi snart får välkomna dig igen!
Vänliga hälsningar
Jenny Pieplow Benestam
General Manager
The hotel was great. It’s really convenient if you’re flying in our out of Copenhagen airport, only one station away, 13 minutes. Breakfast included was great and plenty to chose from. Would highly recommend.
Location is ideal. Great breakfast!
No AC in fairly basic room (with occasionally noisy and inefficient ventilation - that you can't switch off at night!) is definitely a problem.
Verified traveller
Stayed 1 night in Aug 2021
6/10 Okay
Jon
8 Aug 2021
Disliked: Cleanliness, staff & service
Cleaning was bad. Lack of response When i contacted the reception.