Lobby
Check availability

Reviews of Mimosa Hotel Melaka

3 out of 5
Mimosa Hotel Melaka
No: 108, Jalan Bunga Raya, Malacca City, Malacca

Reviews

7.2

Good

Rating 10 - Excellent. 16 out of 145 reviews" "
Rating 8 - Good. 65 out of 145 reviews" "
Rating 6 - Okay. 50 out of 145 reviews" "
Rating 4 - Poor. 9 out of 145 reviews" "
Rating 2 - Terrible. 5 out of 145 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Danny

Travelled with family
The hotel is quite run down. However the price is reasonable as the area is quite near to Jonker Street. It would be nice if they do a little up keep.
Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Penghawa dingin tidak sejuk Tukar bilik Peti ais pulak xsejuk, cair aiskrim
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
have its own car parking place, very convenient.
Stayed 1 night in Nov 2019

8/10 Good

Mohamed Arshad Bin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short trip
Good stay
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to walk to food areas
Stayed 1 night in Aug 2019
Response from Ady on 22 Aug 2019
Dear sir/madam, Thank you for your kind review. We looking forward to welcome you again! Regards Ady Mimosa Hotel

6/10 Okay

Timothy, Shah Alam

Travelled with family and small children
Liked: Cleanliness, staff & service
Location is good .. within walking distance to major attractions and lots of foods within vicinity. However, the hotel rooms are old and run down. My room lacks of lighting at night but day time, the window helps.
Stayed 1 night in May 2019
Response from Ady on 14 Jun 2019
Dear Timothy, Thank you for taking your time to provide us with your review. We are delighted to hear that you have a pleasant stay with us. And we will look into your highlighted matter for future improvement. We are looking forward to welcome you back in the future. Warm regards Ady Operation Manager

10/10 Excellent

Pirashini, Port Dickson

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reli loved the room. But its just the tv was nt functioning. Its ok... please make sure the nxt customer dsnt receive d same.. 🤗
Stayed 1 night in Apr 2019
Response from Ady on 28 Apr 2019
Dear Pirashini, Thank you for taking your time to write us your review. We are glad to hear that you are happy with the room, however, please accept our sincere apologize regarding the tv channel and worries free, as we have upgrade our cable channel with better clearer tv show! We are looking forward to welcome you again in the future! Regards Ady Operation Manager

8/10 Good

DennisKhew

Travelled with family and small children
Liked: Cleanliness, staff & service
We booked 3 rooms for a 2 night 3 generations family vacation. The very basic rooms cleanliness are acceptable. Bed sheets & pillows are clean. This is the 2nd time we stayed in this hotel as some of our more frequent hotels are fully booked. This hotel is a little old but the upkeep is still good. We observed some upgrades to the bathroom like new tiles & a rain shower. Additional aircon fan coil unit is added to one of our connecting rooms which I believe that the centralized aircon had ran out its useful course & no longer able to perform its task. If at full occupancy rate, I predict there will be a comfort problem. A sincere piece advice to the mgmt is that you can consider changing all the towels to new ones. Your towels look like rags. So if you really change all your towels, don't throw away the old ones, they can immediately be used as rags. Good Nyonya food is serve at Samfu restaurant at G level. A must try if you are staying in this hotel. Had dinner there & everyone was happy. Reservation is required to avoid disappointment during weekends.
Stayed 2 nights in Mar 2019
Response from Ady on 8 Apr 2019
Dear Mr Dennis, Thank you for taking your time to provide us with your review. We are delighted to hear that you have a pleasant stay with us especially on our hospitality. We would like to thank you for your suggestion and we have take an immediate action by placing our towel to new ones. We are looking forward to welcome you back in the future. Warm regards Ady Operation Manager

8/10 Good

Richard, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to shops and easy to navigate. Ample Carpark.
Stayed 2 nights in Nov 2018

10/10 Excellent

Albert, Johor

Liked: Cleanliness, property conditions & facilities, room comfort
For the price we paid, this is a very good hotel with good location near Jonker Walk and many others. The overall cleanliness scored high. Much can be improve if you allow free car parking for confirmed booking. Carpark is RM5. I arrive at 11:50am, receptionist checked my booking as confirmed and is fully paid still refused to let me check in till after 2pm. Free Carpark not allowed unless I have checked in after 2 pm. Later at 1:30pm still can not check in. If the Hotel is full, I could understand but the car park was only about 5% filled, no tour bus around the whole duration of our stay. I waited for 2 hours at the lobby do see very few people checking in or out or leaving the hotel. Even at night, still less than 5% cars parked and no tour bus. Next morning at 7am ~9:30am, while reading the Newspaper at the lobby, I still see no Hotel customers. I would have changed to another hotel that had vacancy to check in at 12pm if the payment to Mimosa was not done. Check out is 12pm to mean that we can only stay for 22 hours with the strict 2pm check in even if the hotel is empty.
Stayed 1 night in Nov 2018

2/10 Terrible

Albert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel cancel my booking,not valid reason given. Please don't book or be careful in booking this hotel
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2018

8/10 Good

Tung, Ho Chi Minh City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is friendly, room is clean. Will choose again if there is a chance to Malaca again.
Stayed 1 night in Feb 2018

6/10 Okay

Bc

Liked: Room comfort
Disliked: Cleanliness
Double charge of Taxes and fees
Overall is comfortable, only the bath curtains is dirty. Online booking already included taxes and fees, yet the hotel said its a must to collect on the hotel side ! Also online booking is MR$60 more expensive than walk in.
Stayed 1 night in Jun 2018

8/10 Good

Hee Teik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

6/10 Okay

Jane, Kuala Lumpur

Liked: Staff & service
Disliked: Cleanliness
Stay here because close to Tourist attractions.
Toilet floor is sticky and fridge is dirty. No hair dryer in the room. They will supply on request only, that is a bit troublesome for me.
Stayed 1 night in Apr 2018

6/10 Okay

Verified traveller

Good location but not staff service.
Staff not helpful to get grab car for party of 5.

8/10 Good

Verified traveller

Liked: Staff & service
Hotel is located in town
Friendly and helpful staff. The hotel is located in town. Lots of shops and eating outlets nearby. Nearby all major tourist attraction.
Stayed 3 nights in Feb 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Good location. Within walking distance to most tourist locations. Convenient parking space available
Stayed 1 night in Jan 2018

8/10 Good

Nurhani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

6/10 Okay

Lily, Singapore

Good location
Close proximity to Jonker Walk and The Shore. I enjoyed the herbal tea sold by an elderly man just outside Mimosa Hotel. Never missed this whenever I am in Malacca. Madam King department store which is a few doors away, is also a nice place for shopping. The hotel is also conveniently located with easy accessibility to food, fatty popiah and the cockles at the back alley. I have stayed in Mimosa Hotel many times.
Stayed 2 nights in Jan 2018

6/10 Okay

Nasha Azureena

Disliked: Cleanliness
Stayed 1 night in Jan 2018

6/10 Okay

Constance

Disliked: Property conditions & facilities
Simple non fussy stay
Average. Minimal basic necessities provided. Additional towel is charged. Ample parking lots that is visible to some rooms. I appreciate rooms being made up daily
Stayed 3 nights in Jan 2018

6/10 Okay

Suketha, Singapore

Hotel close to amenities
Stay at hotel was comfy. Room for improvement in toilet cleaninless. Towels need to be sterlized. Overall stay was OK.
Stayed 2 nights in Dec 2017

2/10 Terrible

CL, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenience for shopping and food
The services staff was rude and defensive. Overall experience is sucks on this hotel.
Stayed 2 nights in Dec 2017

8/10 Good

Roslan, Seremban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and nice location too.
Room is clean, staff service is goods. The location in town made easy for visitor working around. Only a television the signal is bad to watch. This hotel recommend to stay.
Stayed 1 night in Nov 2017

8/10 Good

Mohamed Arshad Bin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 3 nights in Nov 2017

8/10 Good

Ken, kuala lumpur

Liked: Cleanliness, staff & service, room comfort
Good location
Staff was friendly, giving options to choose whether it’s 2 single bed or 1 queen bed. Room was clean and tidy.
Stayed 1 night in Nov 2017
Response from fendy on 30 Nov 2017
Thank you for your good feedback. Hope to serve you again in the future and we will maintain our good service.

6/10 Okay

Chew

Disliked: Staff & service, property conditions & facilities
Need to improve
They apply strict rule on 2pm check-in. Water heater was faulty (Room 101)
Stayed 1 night in Oct 2017
Response from Kim Mei Ee on 5 Nov 2017
Thank you for your feedback . We have taken note on the areas which did not met your expectation and is looking at further improvement to ensure we provide the necessary facilities and services to our guests. Meanwhile , we looking forward to welcome you back in near future.

8/10 Good

Beh

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
service from the heart
It was my 3rd stay with Mimosa, we regret our decision on booking with The Shore Residents as the manager was unfriendly, rude he shouldn't even be in the service industry; as it was Malaysia school holiday & with a 5 month old baby we seek his help we were told to join the q through after q-ing for 2 hrs we are still in the q the manger told us we are short of staff there's nothing I can do hence we cancel our booking with the Shore & swear never to go back. On the contrary, staff at mimosa was friendly, as we have a series of unhappy event at The Shore I seek the staff assistant to check us in so we can settle our 5 month old boy the housekeeping knew our room when we requested for amenities it was delivered & always with a smile. A lesson learned from this trip don't change hotel for luxury & indulgence stick with what you are familiar, Mimosa hotel is the choice if you don mind a small hotel, with only 5 floor some rooms only access through the stair but for the service I would recommend travellers going to Malacca to stay here hence I gave all 5* rating for this eventful trip I had

6/10 Okay

JR, KL

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good staff but old hotel requiring major upgrade
Overall good clean hotel. Had a pleasant one night stay in room 508 at level 5. But the hotel being old, expect many minor faults with the room. Not all sockets were working, refrigerator was not in good condition, weak water pressure, shower leaking, sink hole cover was stuck, the carpet in need of proper cleaning, slow WiFi, old air-conditioner that only blows air at one temperature no matter how you set it (and the list goes on)... However, thumbs up to the staffs for their prompt response to our complains on the bathtub and refrigerator. We were also allowed to check in early as there were rooms available. Great location with many eateries nearby, short walk across river to Jonker street, 7-Eleven located right in front of hotel and also ample car parks. But hope hotel can get a major upgrade soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Improve on toilet pipelines and tv channel
Room condition is nice. Only the toilet need to be improve. Because the pipeline quickly clogged after we used it. If possible, they can add on the TV channel because the current TV channel is quite limited.

8/10 Good

CherBeng

Liked: Cleanliness, property conditions & facilities, room comfort
Great travellers choice. Central of Malacca

10/10 Excellent

LEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient and clean
Great for local food'

6/10 Okay

Kee, IP

Moderate
The good things is parking area with guards. Location is not bad. The drawback is the room lighting is not so friendly, cannot adjust the brightness of the light. There are mosquitos my room, please spray the mosquitoes killer in the hotel.

6/10 Okay

Loong Hoon

Liked: Room comfort
2nd visit
Room is still OK. A bit run down need some renovation

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unpleasent stay
Not confortable,smells of unpleasent smoke whilst entering and out going at hotel lobby.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

stephen hon

Liked: Staff & service
Near too jonker street
Mineral water should free of charge in stead of we are guest still need to buy at counter.

6/10 Okay

KOK LING

TV channels poor reception No shampoo Quilt cover difficult to adjust Other areas are ok

8/10 Good

rohidah, pahang

Liked: Cleanliness, staff & service, property conditions & facilities
Mimosa.
The parking staffs are superb. They really know their work. The other workers are ok too.

8/10 Good

Mohd Farid bin

Liked: Cleanliness, staff & service, room comfort
Great Location! Easy access!

6/10 Okay

Verified traveller

Liked: Staff & service
Walking distance to Jonker street.
The airconditioning in the rooms were not strong. The TV reception is bad. We needed 2 rooms to sleep for just 1 night, hence nothing to shout about.

8/10 Good

Fiona

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Juliana, KL

Liked: Cleanliness, property conditions & facilities, room comfort
Great room
Its a nice room to stay with affordable price. Didn't expect there will be lots of facilities even with this price.

4/10 Poor

William, KL

Disliked: Cleanliness, property conditions & facilities, room comfort
Essence bad smell, low soundproof, low hygiene
3 main factors consequence low rating: 1) Bad smell in hotel lobby - The essence used in the compound make me uncomfortable, I felt like I'm entering a temple more than a hotel. 2) Room's soundproof is really unsatisfied - I literally heard the TV noise from next door room. The airconditioning system is very loud as well. 3) Oily hair dryer - Requested for a hair dryer and the hair dryer is covered with a layer of oil. Hygiene satisfactory dropped in 1 second, no doubt.

6/10 Okay

YIP, Kajang

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for mony
Mimosa Hotel is a 10 minute walk to Jonkers Street.