3 outdoor pools, pool umbrellas, pool loungers

Reviews of Maikhao Palm Beach Resort

4.5 out of 5
Maikhao Palm Beach Resort
126/5 Maikhao Soi 8, Moo.4, T. Maikhao, Thalang, Mai Khao

Reviews

7.8

Good

Rating 10 - Excellent. 56 out of 135 reviews" "
Rating 8 - Good. 38 out of 135 reviews" "
Rating 6 - Okay. 19 out of 135 reviews" "
Rating 4 - Poor. 12 out of 135 reviews" "
Rating 2 - Terrible. 10 out of 135 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So beautiful lots of time to walk around staff was amazing and rooms were stunning!
Stayed 3 nights in Apr 2024

6/10 Okay

Jennifer

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Air conditioning faulty, cockroachers everywhere within the communal walking areas, swimmjng pool needed maintenance, most of the building looked liked it needed maintenance, reception staff miserable and unhelpful (completely unlike the beautiful culture) the breakfast was depressing.
Stayed 1 night in Apr 2024
Response from Vichai on 12 Apr 2024
Thank you very much for your feedback, we have noted your comments for our improving.Regarding to the cockroaches, it's not the cockroach but it's the season of the coconut insects which is actually bigger and have the hard wing.

10/10 Excellent

Jose, Fall River

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is near the beach.
Stayed 2 nights in Apr 2024
Response from Vichai on 9 Apr 2024
The beach is just walking across the road, in front of the hotel lobby and specially keep for the turtles to lay their eggs every year.

10/10 Excellent

Katherine

Stayed 3 nights in Apr 2024

10/10 Excellent

Jamee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful quiet property! We had a pool access room and it was huge. Great resort. There are tuk tuk out front to take you to the little town
Stayed 1 night in Feb 2024
Response from Vichai on 24 Mar 2024
Thank you very much for your feedback and hope to see you again next time.

4/10 Poor

Darren

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Green algae in pool , lawns not mowed , breakfast was good if was there at 7am but very stale and cold by 9:30 Staff were ok but one was about when more drinking water was requested Had to pay for airport transfer which is a bit rough for a 5 star hotel close to airport
Stayed 2 nights in Feb 2024
Response from Vichai on 24 Mar 2024
Thank you very much for your feedback, we have noted your comments for our improving, specially about our breakfast.

6/10 Okay

Charles, Malaga

The hotel was way more dated than the photos depicted. The food in the restaurant was pretty good. Pools looked like they needed to be tested. A ton of algae in the ponds. But it's right across the street from the beach and the room rates are cheap. Also 15 minutes from the airport.
Stayed 1 night in Feb 2024
Response from Vichai on 22 Feb 2024
We have noted your comments, thank you very much.

2/10 Terrible

Hammas

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was haunted. We saw a ghost floating above the pool. Staff did not help at all.
Stayed 4 nights in Dec 2023
Response from Vichai on 20 Feb 2024
There must be someone swim in the night time because there are many guests taking the late flights. Also, this period, the weather during the night is very comfortable, many guests would love to drink by the poolside very night.

4/10 Poor

Ashley

Disliked: Cleanliness, amenities
Pillows and bedding smelt really damp really off putting
Stayed 1 night in Jan 2024
Response from Vichai on 16 Jan 2024
We are really sorry to hear this. It would be better if you inform us immediately so we can fix the problem for you.

10/10 Excellent

Jason

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with unique and characteristic Thai architecture which was very appealing. It seems however that the upkeep has dwindled as of the past few years as the exterior needs a facelift in the shape of new paint and rehabilitation of the pool areas (just a little). The staff was very courteous and helpful and the dining was delectable and portions, generous.
Stayed 3 nights in Jan 2024
Response from Vichai on 11 Jan 2024
Thank you very much for your feedback, we have planned to touch up the buildings after the tourists season down after April.

4/10 Poor

Satnam

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has the potential to be a great hotel but unfortunately it fails in so many areas. The staff don’t speak English therefore translation can be a problem. Food - it’s okay and basic but only caters to a limited audience. Advice do not ask to change a dish as they will get confused about what to change and give you anything - asked for mushrooms on a cheese pizza got carrots and cauliflower not sure how that happened. And don’t bother eating here if your a vegetarian Staff are polite at times but don’t catch them towards the end of their week as they get really snappy and to add to that you will have to ask the cleaners to clean everything and change the bed covers as they do not it without being asked. The hotel is located so far from everything you will pay a fortune in cabs unfortunately no good words to say about this place apart from the male drivers who take you up and down to your room are very polite and sweet
Stayed 10 nights in Dec 2023
Response from Vichai on 8 Jan 2024
Thank you very much for your feedback, we know and understand that you and your party are vegetarian. Our staff tried to make all of your party happy with every meals. We made the separate dishes for breakfast every morning. English communication can be a problem even you try to speak slower. Maikhao beach is the new destination for Phuket where tourists can see the real local life and the beach is protected for the turtle to lay their eggs every year during December until March. So the government will not allow to have shops along the beach but guests can take a free bicycle from the hotel to the village near by where there are shops, restaurants and bars. Actually, the depatment store is not too far but we still need to go by taxi, cannot be in the walking distance.

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a family at a reasonable price
Great location by the beach but limited food options nearby. Recommend stopping at the convenient store before arriving at the property for snacks and drinks because there isn’t a store close by or on property. Fun to watch the airplanes land over you just a mile away.
Stayed 4 nights in Dec 2023
Response from Vichai on 7 Jan 2024
Because of Maikhao Beach is protected for the turtle to lay thier eggs every years so the government will not allow to have shops along the beach. However the hotel provides the bicycle for free to ride to the convenience stores.

10/10 Excellent

Rebecca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort with friendly, helpful staff. Beautiful pools and beach. Thai massage was outstanding. The staff remembered us and went above and beyond. Special thanks to our housekeeper who was awesome and we appreciated the Christmas morning gifts. Highly recommend.
Stayed 4 nights in Dec 2023
Response from Vichai on 2 Jan 2024
Thank you very much for your feedback and also wishing you and your family Mery Christmas and Happy New Year, too.

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great place to stay
Response from Vichai on 13 Feb 2024
Thank you very much for your comments and hope to see you again next time.

10/10 Excellent

Yah

Very good hotel
Stayed 3 nights in Dec 2023
Response from Vichai on 11 Dec 2023
Thank you very much for your feedback and hope to see you again next time.

6/10 Okay

Cindy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the swim out pool area look like we were the first guest in awhile there were spider webs and bugs nest pool was filthy .. place looked run down and nothing close the picture and far from everything
Stayed 2 nights in Dec 2023
Response from Vichai on 10 Dec 2023
We will check the spider webs and the bugs nest but the pool was filthy, shouldn't have because the daily record didn't show, however we will keep the record to source it out.

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty - not even close to a 3 star rating
Stayed 2 nights in Nov 2023
Response from Vichai on 20 Nov 2023
Your comments are value for our improving but it would be better if you could tell us during your stay.

10/10 Excellent

JORDAN

Liked: Cleanliness
Stayed 5 nights in Nov 2023
Response from Vichai on 20 Nov 2023
Thank you very much for your feedback

8/10 Good

philip

Liked: Cleanliness, property conditions & facilities, room comfort
Big is not beautiful
An average stay- ok with it being out of season but would not like to be there in peak season. The resort is huge Some staff really good , but reception staff moderate. Area between resort and beach a disgrace with shacks next to pathways
Stayed 2 nights in Oct 2023
Response from Vichai on 4 Nov 2023
A little hut on the beach in front of the hotel is the hut of the fisherman where they keep their equipment. It might not look nice but it shows the way of life of the locals. However, thank you very much for your feedback, krab

2/10 Terrible

Edward Zulim

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Vichai on 1 Nov 2023
Can not see your comments or kindly mail to hotel, please.

8/10 Good

Nilo

Stayed 1 night in Sep 2023
Response from Vichai on 5 Oct 2023
Thank you very much for your feedback,krab

10/10 Excellent

Dilraj

Liked: Amenities, property conditions & facilities
Goo
Stayed 11 nights in Aug 2023
Response from Vichai on 9 Sept 2023
Thank you very much for your feedback.

8/10 Good

Mircea

Stayed 3 nights in May 2023
Response from Vichai on 4 Aug 2023
Thank you very much

10/10 Excellent

Tam

Stayed 1 night in Jul 2023
Response from Vichai on 4 Aug 2023
Thank you very much

8/10 Good

Guillermina de Lourdes

Liked: Staff & service
We were very impressed that there are still parts abandoned after the tsunami. Almost 20 years have passed, they should clean the street and start again because the panorama is very beautiful.
Stayed 7 nights in Jun 2023
Response from Vichai on 4 Jul 2023
Thank you very much for your feedback, unfortunately, the abandoned building is belong to other property.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
a A very well situated resort ,close to the airport, fantastic pool with own private connecting pool if in a pool access room. highly reccommend and we will return.
Stayed 1 night in May 2023
Response from Vichai on 11 Jun 2023
We are glad to hear that you had enjoyed your holiday with us and would love to come back. Pleae let us know when you have planned.

8/10 Good

Irene Elizabeth

Travelled with family
Liked: Staff & service, amenities
A beautiful hotel, which is sadly looking tired and needs work. There is so much to like- friendly, helpful and happy staff; beautiful pools; lovely surroundings (not the hotels fault there are derelict buildings in front of it); beautiful reception area. But there are many things which let it down. Lift was covered in hand prints and not cleaned in the two weeks we were there; price of food and drinks, especially bottled water is extortionate (10THB in supermarket - 60 THB in hotel); peeling paint in places; not enough sun beds and umbrellas around the pools. It needs a good shake-up if it wants to remain a 4star hotel. However, would we stay there again? Yes we would! Despite its faults we enjoyed our two weeks and already miss the beautiful bird song, the frog chorus, Koi Carp and smiling faces of the staff.
Stayed 13 nights in Feb 2023
Response from Vichai on 13 Mar 2023
Thank you very much for your feedback, we have planned to touch up and paint the building during the incoming low season this year and we have noted to put more beeds and umbrellas by the poolside.

6/10 Okay

Gerardo B

Liked: Staff & service
Clean. staff was great but limited. Not all facilities were available due to covid…
Stayed 6 nights in Feb 2023
Response from Vichai on 6 Mar 2023
Thank you very much for your comments, krab

6/10 Okay

Jason

Liked: Room comfort
Disliked: Cleanliness
Stayed 5 nights in Feb 2023
Response from Vichai on 21 Feb 2023
Thank you, krab

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at night and when we saw the hotel entrance all lit up I said, OMG 😳, this is beautiful. Check in took ~ 15 minutes. Walking into our room took our breath away! Staff friendly & helpful and watching the sunset on the beach was awesome! Cheap Tuk-Tuk rides to nearby stores and outside restaurants. So fun to ride in them!!
Stayed 3 nights in Feb 2023
Response from Vichai on 14 Feb 2023
Thank you very much for your feedback and hope to see you again next time.

6/10 Okay

Holly

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing stay
The photos online give a false sense of how the property presents itself. The room, although very large wasn’t very clean and had an overwhelming smell of mildew like the air conditioning filters were damp and had probably never been replaced. The mood lighting gave a nice atmosphere but it was difficult to see in the bathroom space, was impossible to apply makeup in the dimness. The pool area and common spaces were run-down, water features not working were dank and all round the service disappointing.
Stayed 1 night in Feb 2023
Response from Vichai on 7 Feb 2023
It would be great if you can advise us the room number so we can check because we clean the aircon-filter monthly.

6/10 Okay

Paul

Stayed 1 night in Jan 2023
Response from Vichai on 2 Feb 2023
Thank you.

8/10 Good

Thanasit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vibe
Response from Vichai on 27 Jan 2023
Thank you very much.

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities
Property is on the quiet part of the island and is not party town which is nice, but this makes relatively long trips for excursions. The beach is close across the street very nice, and a nice walk to the Siriat National Park. The ruins of the Tsunami damaged building remain, ugly. The inner walk of the hotel is nice with a nice view of the swamp along the walk beautiful. Pool is awesome and beautiful. Hotel restaurant is slow, expensive and runs out of menu items. Breakfast is good but eat off property for lunch and dinner.
Stayed 6 nights in Jan 2023
Response from Vichai on 31 Jan 2023
The ruin building is next to us and is not belong to our property, we can't do anything about that building. Good to know that there are some menus run out so we can improve our service.

10/10 Excellent

Heidi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 stunning resort
Amazing hotel, beautiful/friendly/helpful staff, good location if you are looking to get away from the hustle and bustle. Beautiful quiet beaches just across the road.
Stayed 4 nights in Jan 2023
Response from Vichai on 19 Jan 2023
Thank you very much for your feedback and hope to see you again next time.

6/10 Okay

Vafa

Travelled with family
Disliked: Staff & service, property conditions & facilities
This hotel needs serious maintenance. Restaurant has good selection of Thai dishes and very friendly staff. However, breakfast buffet was very disappointing where the bowls and fruits were empty whilst the staff were mainly watching without filling them up! Got the impression that they have been told to do so…something that you barely see in Phuket. Overall average rating, we had better experience with the same rates in other hotels, so can’t be about the lower rate per night.
Response from Vichai on 31 Dec 2022
Thank you very much for your feedback, we have planned to maintain such as painting and others. Thank you for comment about the breakfast too.

10/10 Excellent

Kanyarat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience staying at mai khao palm beach. Excellent service and nice atmosphere. Breakfast was great too. Many options to choose. Right next to the beach and close to the airport. Really recommended.
Stayed 1 night in Dec 2022
Response from Vichai on 17 Dec 2022
Thank you very much for your feedback and we would like to say that Maikhao beach from noe until March is really nice. The beach and the sea water are so attracting, specially during sun set time.

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find
Amazing facility that the kids loved, a long way from one end to other but as there is a pool that ran the complete length the kids didn’t mind. Very friendly staff in a lovely position
Stayed 1 night in Dec 2022
Response from Vichai on 6 Dec 2022
Thank you very much for your feedback, our kid pool is an attractive facility for the kids. Hope to see yoou and your family again next time.

8/10 Good

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having the pool access room was fantastic as I could cool off regularly. Very clean room, lovely decor, Suits getaway where you want to just relax and do nothing as it is situated where there are limited amenities.
Response from Vichai on 3 Dec 2022
Thank you very much for your comments and hope to see you again next time.

4/10 Poor

David

Travelled with group
Disliked: Staff & service, property conditions & facilities
Very poor maintenance of the building. Expedia says 4.5 star, but feels like 3.5 star hotel. Extremely long hallway, takes over 5 minutes to go to lobby or dinning area. Too far from everything, ride to airport is far even though is only couple of miles away. There is an empty shell building that looks terrible. Photos are misleading.
Stayed 2 nights in Nov 2022
Response from Vichai on 21 Nov 2022
The hotel is now opened for 4 years. Due to the pandemic, we have to close some parts of the building. We have planned to open according to the numbers of bookings on hand. The hotel buildings are stretching a long between the beach and the National Park.We locate near the airport and it takes about 20 minutes drive only.

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, clean, well apointed
Stayed 1 night in Oct 2022
Response from Vichai on 29 Oct 2022
Thank you very much for your feedback.

10/10 Excellent

phoebe

Stayed 1 night in Sep 2022

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The resort is absolutely beautiful. Our room was clean and large and comfortable. The restaurant for dinner was wonderful. Good variety and quality. Service was excellent. Breakfast was incredible and quite varied. When we were ill the staff helped us out. The laundry was excellent, and we found our clothes delivered to our room, ironed and hung in the closet. Extra help with scheduling a trip and transportation back to the airport. The beach is almost deserted, and not very clean. Water is warm. The pool was warm and clean and very relaxing!
Stayed 5 nights in Jul 2022
Response from Vichai on 28 Aug 2022
Thank you very much for your feedback and hope to see you again next time.

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so sweet and the hotel was lovely!! The pool bar was one of our favorite hangouts. Breakfast was delicious and their green curry is spectacular.
Stayed 6 nights in Jul 2022
Response from Vichai on 18 Jul 2022
Thank you very much for your comment and hope to see you again next time.

2/10 Terrible

Jeff

Liked: Staff & service
Disliked: Property conditions & facilities
Property is beautiful however distance from anything is far. Because of this there is No one at hotel. Lack of people equal lack of care of things .. breakfast quality was very very low and i only eat dinner 1 time in open air Hot dining room. I ended up getting a stomach bug where i can only assume from food quality and ended up eating fried rice in my rooms for 4 days ... i ended up changing locations when i felt better and lost remaining 10days booked at hotel due to "policy"
Stayed 11 nights in May 2022
Response from Vichai on 12 Jun 2022
Dear Khun Jeff, Quite surprise to see your comments, we noticed that all staff are friendly to you and you seem to be happy too. You had left something behind and no reply from your mail. Please contact us.

10/10 Excellent

Mayank, los angeles

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpfull
Stayed 7 nights in Apr 2022
Response from Vichai on 9 May 2022
Thank you very much for your comments.

6/10 Okay

Michal

Travelled with family
Liked: Room comfort
If you want to stay in unfinished hotel...sure!
The hotel would be great, if it was...finished. The rooms are done in a very nice style, and level of comfort. But 80% of them are with no sea-view in spite of the first line. I guess the construction of the second line of buildings was unfinished... On the other hand the price was very good. But overall, this is a very strange place...
Stayed 1 night in Dec 2021
Response from Vichai on 9 Jan 2022
Thank you very much for your feedback

8/10 Good

Wai Cheong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good but the gym
The sea view room is good, and the balcony with bath is just amazing. But if there is air conditioning at the gym, this resort would be another grade.
Stayed 12 nights in Dec 2021
Response from Vichai on 4 Jan 2022
Thank you very much for your feedback. We are not quite sure what's wrong with the aircon in the Fitness room because it's working properly. We have 1 lady staying 3 weeks and she confirms there is no problem with the aircon.

10/10 Excellent

Natalia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice and always helpful, my son is allergic to nuts and they went above and beyond to make sure all his meals didn’t contain any nuts. During breakfast they even do a special meal just for him without us even asking!
Stayed 5 nights in Dec 2021
Response from Vichai on 25 Dec 2021
Thank you vey much for your feedback. Certainly, we do care about guests special request not only allergy but also vegetarian or others.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phuket trip
Beautiful hotel, great location and pool. Eazy to get to from the airport
Stayed 2 nights in Dec 2021
Response from Vichai on 20 Dec 2021
Thank you very much, hope to see you again next time