Mahasenpura Hotels with Swimming Pool

"Large spacious room. Lovely staff. Good dining area. Big swimming pool "

"Room was kept very clean and staff very courteous "

"Some safety features like locker are missing. "

"had a short stay at kithala and we were given a very warm welcome by the front office team .. they make you feel at home and invited us to light the Oil Lamp which is a symbol of respect ..it was very special ..wish we had stayed for few more days !! "

"Toilet Malfunctions – The toilets in the room were not functioning properly. They were not flushing or refilling, causing significant inconvenience. No Room Change Offered – Despite reporting the issue, the hotel did not offer an alternative room or any assistance to resolve the matter. Language Barrier – None of the staff members were able to communicate in English, making it very difficult to get help or explanations. No Buffet Service – The hotel failed to open the buffet as expected, with no prior notice or explanation. Disturbance at Night – There were multiple incidents of people knocking on our door in the middle of the night, which was alarming and unacceptable. Poor Service – Overall, the service provided by the staff was unprofessional and unhelpful. Random Door Knocking – We felt unsafe due to unexplained and random knocking on our door throughout the night."