This is a nice and quiet stay in chiang mai, our room was lovely. However there were several minor details that my partner and I found irritating. For one, it was raining a bunch during our stay and the hotel is indoor/outdoor style with extremely slippery tiles. It was difficult to walk to our suite. Also, the staff is over attentive. They kept showing up and checking in as if we were clueless, it was difficult to be left alone. Finally, on our day of departure, they immediately checked our room and demanded we give back the slippers we wore during our stay that were complimentary. They reuse the slippers for other guests. (About $3 usd) it was a pretty tacky way to end our stay. Overall, the food is phenomenal and it was very relaxing. They do provide a shuttle to chiang mai old city but we also took cheap cabs which were fine.