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BYPILLOW The Citadel

3.0 star property
Hostal in Madrid, a short walk to Plaza Mayor

Choose dates to view prices

Photo gallery for BYPILLOW The Citadel

Desk, free cots/infant beds, free WiFi, bed sheets
Desk, free cots/infant beds, free WiFi, bed sheets
Desk, free cots/infant beds, free WiFi, bed sheets
Desk, free cots/infant beds, free WiFi, bed sheets
Exterior
BYPILLOW The Citadel places travelers in Madrid's historic center, near the Royal Palace and Puerta del Sol. The hotel offers reliable in-room WiFi, and staff provide knowledgeable tour assistance to help guests explore the city's landmarks.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi
The current price is RM864
RM951 total
includes taxes & fees
19 Oct - 20 Oct

Room options

Check availability for these dates

Tonight

Sep 28 - Sep 29
Check availability for tonight Sep 28 - Sep 29

Tomorrow

Sep 29 - Sep 30
Check availability for tomorrow Sep 29 - Sep 30
Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room, 1 Double Bed

Desk, free cots/infant beds, free WiFi, bed sheets

Standard Double Room, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Desk
Daily housekeeping
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Desk, free cots/infant beds, free WiFi, bed sheets

Superior Double Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Desk
Daily housekeeping
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room

Desk, free cots/infant beds, free WiFi, bed sheets

Twin Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Desk
Daily housekeeping
  • 12 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room (Interior)

Desk, free cots/infant beds, free WiFi, bed sheets

Double Room (Interior)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Desk
Daily housekeeping
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Desk, free cots/infant beds, free WiFi, bed sheets

Triple Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Desk
Daily housekeeping
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

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Exterior

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9.8 out of 10, Exceptional, 17 reviews
The price is RM504
RM554 total
includes taxes & fees
19 Oct - 20 Oct
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About the area

Map
Calle Espejo 2, piso 2, Madrid, Madrid, 28013

What's nearby

  • Royal Palace of Madrid - 3 min walk - 0.3 km
  • Plaza Mayor - 3 min walk - 0.3 km
  • Gran Via - 6 min walk - 0.6 km
  • Puerta del Sol - 8 min walk - 0.7 km
  • Prado Museum - 17 min walk - 1.5 km

Getting around

  • Opera Station - 3 min walk
  • Madrid Principe Pio Station - 5 min drive
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 28 min drive

Restaurants

  • ‪Café Madrid - ‬2 min walk
  • ‪El Chaparrito - ‬2 min walk
  • ‪El Minibar - ‬1 min walk
  • ‪La Esquina de San Miguel - ‬1 min walk
  • ‪Gloria Bendita - ‬1 min walk

About this property

BYPILLOW The Citadel

Hostal near Plaza Mayor
Close to Royal Palace of Madrid and Puerta del Sol, BYPILLOW The Citadel has plenty to offer. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • A round-trip airport shuttle (surcharge), tour/ticket information and a lift
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at BYPILLOW The Citadel offer comforts, such as air conditioning, as well as
More amenities include:
  • Bathrooms with showers and hairdryers
  • Free infant beds, daily housekeeping and desks

Similar properties

1 bedroom, in-room safe, desk, laptop workspace

CC Opera Suites

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Housekeeping
8.6 out of 10, Excellent, 132 reviews
The price is RM560
RM616 total
includes taxes & fees
19 Oct - 20 Oct
CC Opera Suites

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Family friendly

  • In-room cot

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 1 floor

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 10

Special check-in instructions

The front desk is open daily from 2:00 PM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Renovations and closures

This property is closed from 15 June 2025 to 15 September 2025 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Late check-out fee: EUR 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Citadel Pillow Hostel Madrid
Citadel Pillow Hostel
Citadel Pillow Madrid
Citadel Pillow
Citadel Pillow Hostal Madrid
Citadel Pillow Hostal
The Citadel by Pillow
BYPILLOW The Citadel Hostal
BYPILLOW The Citadel Madrid
BYPILLOW The Citadel Hostal Madrid

Frequently asked questions

Is BYPILLOW The Citadel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at BYPILLOW The Citadel?

As of 28 Sept 2025, prices found for a 1-night stay for 2 adults at BYPILLOW The Citadel on 19 Oct 2025 start from RM 864.22, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at BYPILLOW The Citadel?

This hostal doesn't offer parking.

What time is check-in at BYPILLOW The Citadel?

Check-in start time: 2:00 PM; check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at BYPILLOW The Citadel?

Checkout is at 11:00 AM. Late checkout is available for EUR 10 (subject to availability).

Does BYPILLOW The Citadel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is BYPILLOW The Citadel located?

Located in Madrid Centro, this hostal is within a 5-minute walk of San Miguel Market, Plaza Mayor and Royal Palace of Madrid. Puerta del Sol and Gran Via are also within 10 minutes. Opera Station is only a 3-minute walk and Sol Station is 8 minutes.

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