Hi Keli,Thank you for your positive review! We're delighted to hear that you had a great experience. Your kind words about our staff mean a lot to us – we strive to provide excellent service to all our guests.We appreciate your suggestion regarding the hairdryer and will definitely consider it for future improvements.TCH Team

Dear Charu,we would like to thank you for the positive review and feedback. Its great to know that you and your family had a great time and that our team made your experience even better.TCH Team

Dear Seth,thank you for taking the time to review us and for being a well informed guest. We are glad with your experience and will be thrilled to welcome you guys again.TCH Team

Hi,thank you so much for your feedback, we are pleased with your review, proud to be the first hostel/hotel that made you share your experience with us and other customers. We will be excited to welcome your family back, either in Madrid or at one of our many locations.TCH Team

Dear Jessica,thank you for the time taken to review us. We hope you had a positive experience and that you get the chance to visit us another time as we receive all types of guests depending on the time of the year. TCH Team

Dear Deybi,thank you for the time taken to review us.TCH Team

Dear Neelam,thank you for reviewing your recent experience. It's good to be aware that we can provide a better experience than other properties, we will keep working hard. TCH Team

Dear Alexander, thank you for the time taken to review us. The room given to you was exactly what you booked, a doble twin room, that is prepared to receive more people, so we may understand the confusion but it was a private room. We are sorry about the AC and will look into it.TCH Team

Dear Pablo,thank you so much for your feedback, we try our best to offer a great value/price relation and are happy to be recognized for that.TCH Team

Hi Lilliam,thank you for your review and specially, for praising our staff. TCH Team

Dear Marykay, thank you so much for your review. We hope you had an overall positive experience.TCH Team

Hola Ronald,muchas gracias por el tiempo dedicado a valorarnos. Estamos muy satisfechos por todos los factores que mencionas y esperamos darte la bienvenida pronto.Equipo TCH

Hola Fabian!Thank you very much for such a high puntuaction and such a nice review.We are very glad to know you liked all about TCH and that you would stay again.We hope to see you again and we'll be proud to be again your accomodation in Madrid.

Dear Frederick,thank you for the review and the recommendation. It's satysfying to see our work recognized.TCH Team

Dear Moataz, thank you very much for your opinion.We are glad to know you had a nice stay and we hope to see you again.

Hola Claudia del Rocío!Muchas gracias por tu puntuación.Esperamos que hayas tenido una buena estancia en TCH y estaremos encantados de volver a recibirte.

Hi Peter, thank you for such a complete review, we are thrilled that we exceeded your expectations and you could enjoy fully your stay with us.TCH Team

Dear Robyn, Thanks for your comments. We are happy to hear that our team was so welcoming and that you enjoyed resting at tch hostel. However, we are sorry to hear that you were not satisfied with breakfast. We have made sure to communicate this to management and we will take the necessary actions to correct this.

Estimada Rosa, Lamentamos mucho que hayas encontrado nuestros servicios por debajo de tus estándares. Nos gustaría saber más. ¡Envíanos un correo electrónico con un número de teléfono para que podamos aclarar esta situación contigo y ver cómo podemos ayudarte!

Hola Cecilia, ¡Nos alegra mucho saber que tu estadía fue excelente! Apreciamos tus amables palabras y nos complace ser considerados uno de los mejores hostels donde te alojaste durante tu viaje. Esperamos tenerte de vuelta pronto para brindarte otra experiencia excepcional. ¡Gracias por elegirnos y por compartir tu opinión!Equipo TCH

Hi Patrick,Thank you for sharing your experience! We're glad to hear appreciated the privacy features such as the bed curtains, individual lights, and power outlets, which are designed to enhance your comfort during your stay. We strive to provide our guests with a comfortable and enjoyable experience, and it's rewarding to hear that we succeeded during your visit.TCH Team

Hola Nashma,muchas gracias por el tiempo dedicado a valorarnos. Equipo TCH

Olá Carolina,muito obrigado pela tua crítica tão positiva. É com orgulho que vemos que o nosso trabalho continua a satisfazer os nossos clientes e a cumprir como os nossos próprios objectivos. Equipa TCH

Hola Adilson g,muito obrigado pela avaliação. Esperamos ter a oportunidade de voltar a dar-te as boas vindas em breve. Equipa TCH

Dear Jona,thank you so much for the positive feedback, your experience was really positive. Its a pleasure to fulfil our guests expectations. TCH Team

Hola Fernando,muchas gracias por el tiempo dedicado a valorarnos. Estamos muy satisfechos con tus comentarios y tu recomendación. Esperamos darte la bienvenida pronto. Equipo TCH

Hola Francisco,muchas gracias por tu valoración.Equipo TCH

Olá Eliana,muito obrigado pela tua crítica. Online podes encontrar toda a informação relativa aos nossos serviços e instalações previamente à tua chegada. ;)Equipa TCH

Dear Eonmi,thank you for the time taken to review us. We are generally satisfied with your comments. We are sorry if our cleaning standards weren't met and will look into solutions right away. TCH Team

Hola, muchas gracias por el tiempo dedicado a dejarnos una critica tan detallada y positiva. Es un orgullo saber que podemos hacer de la estancia de nuestros clientes una experiencia para repetir. Estamos extremadamente satisfechos con tus comentarios sobre todo por nuestro equipo que hizo todo fácil durante vuestra estancia. TCH Team