Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

Hello, it is a pleasure for us to see that our service is on the right track and to find this rating of 10/10, so we hope that you will choose us again as your preferred hostel another time. We wish you the best in your next trips and adventures.

Hello, it is a pleasure to receive your score and to see that some of our services have seemed good to you, we are sorry for the problems we have had with the Wi-Fi, we are repairing it because it has been presenting failures a few days ago, which we have already solved. We hope that this is not an inconvenience for you to choose us on another occasion and you will notice that if we take your comments into account to improve our service and you will leave satisfied. We wish you the best in your next trips and adventures.

Hi Robert, Thank you very much for your comment and score, we hope in a next stay in Madrid you will also choose us as your preferred hostel. We wish you the best in your next trips and adventures.

Es ist uns eine Freude, Ihre Punktzahl zu erhalten. Wir hoffen, Sie bei einem zukünftigen Aufenthalt zu sehen. Vielen Dank, dass Sie sich für Safestay Madrid entschieden haben.

Hello Jedd, Thank you for this review. We will take note of your comments to improve our services. Best regards,

Buenos días Irina, Gracias por compartir con nosotros tu puntuación sobre como te sentiste durante tu estancia. Nos hubiera encantado poder ver que fue de 10 pero, en este caso, no ha podido ser por lo que desde la dirección hemos querido responderte personalmente. Pedirte disculpas si algo no te gustó pero, nos hubiera gustado poder ver qué fue lo que realmente no te gustó ya que así no podemos ponerle solución a nada. Esperamos que nos des otra oportunidad. Un cordial saludo, Ana

From SafeStay we regret that your stay did not meet your expectations. We strive every day to provide you with the best possible service and make your stay an unforgettable experience. We hope you give us a chance in the future and decide to stay again at SafeStay Madrid.

Thank for your commentary, this help us to improve for futures stays. SafeStay Madrid

From SafeStay we appreciate your review, this helps us improve our customer service day by day and provide a better experience to our guests. We hope to have you back soon at SafeStay Madrid.

Hi Jim! Thank you for take your time to let us know how good allocation we have!! :) We hope that you have enjoyed tor time with us! Best regards!

Hello!!! Thank you for take your time to give us this puntuation!! :) We are so happy anonymous for that and we will you to came back with us!!

Hello Sami, Thank you so much for leaving behind such a nice review. We are glad that you enjoyed your stay and hope that you met lots of people! We definitely hope to welcome you again the next time that you are in Madrid and give you an even better stay with us. With kind regards, Mayke van Egmond, Safestay Madrid

Good morning Yukihiro, Thank you for leaving behind a review. We are sorry that you did not enjoy your stay with us. We hope to welcome you again and give you a better stay with us. With kind regards, Mayke van Egmond, Safestay Madrid

Good evening Cassandra, Thank you for leaving behind such a nice review. We are glad that you liked your stay with us and we are looking forward to welcome you in our hostel and give you an even better stay with us. With kind regards, Mayke van Egmond, Safestay Madrid

Hello Omar, thank you for taking the time to write us your review. Unfortunately, we couldn´t meet your excpectations. We hope to welcome you soon again to our hostel and give you a better Safestay Experience! Kind regards, Marc Duursma, Safestay Madrid

Good evening, Thank you so much for taking the time to leave behind such a nice review. We are glad to hear that you liked your stay with us. We are looking forward to welcome you again and give you an even better stay. With kind regards, Mayke van Egmond, Safestay Madrid

Hello Lanywati, we are sorry to hear that your stay did not reach the expectations that you had. We hope that we can welcome you again in the future to give you a better experience with our hostel. Kind regards, Marc Duursma, Safestay Madrid

Good morning, We are glad that you enjoyed your stay with us. We hope to welcome you again and give you an even better Safestay experience. With kind regards, Mayke van Egmond, Safestay madrid

Hello Muhammad, Thank you so much for leaving behind such a nice review! We are so glad to hear that you enjoyed your stay, we hope to welcome you again in our hostel and give you an even better stay. With kind regards, Mayke van Egmond, Safestay Madrid

Thank you for trusting on SafeStay Madrid as well as for having taken the time to leave us a review. We are glad that your stay with us was satisfactory. Kind regards.

Hello, We are glad to hear that you have enjoyed your stay. It is so nice to hear all these good things. We are so sorry that the rooftop terrace was closed that night. We hope to welcome you again in our hostel and give you an even better stay. Thank you so much again. Kind regards, Mayke van Egmond, Safestay Madrid

Good evening, Thank you so much for taking the time to write this nice review. We are glad to hear that you enjoyed your stay at our hostel. I hope your next stay will be te same or even better. Kind regards, Céline, Safestay Madrid

Good morning, Thank you so much for your review, we really appreciate it. We hope to see you again soon. Kind regards, Céline, Safestay Madrid.

Good morning, Thank you so much for taking your time to give us a review! We are happy to know that you had a good stay with us. We hope to see you again soon! Kind regards, Babet van Eldert, Safestay Madrid.

Hi! Thank you for leaving such a great review, it means a lot to us. We are so glad you enjoyed your time during our pub crawl. We hope to see you again. Best regards, Elvira, Safestay Madrid

Hi! Thank for this amazing review! Don't hesitate to come back. Best regards.

Hello, Azsaunna. Thank you for choosing us for your stay in Madrid. We are glad you enjoyed our facilities and services so much. Comments like this encourage us to keep working hard. We hope to see you again.

Hi Shirley! We thank you for this amazing review and we hope to see you again one day. Best regards, Elvira

Hi! Thank you for choosing us and for leaving such a nice comment :) We hope to see you again soon.

Hola ! Muchas gracias por su comentario. Me alegro mucho de que te gustara nuestro hotel. Que tengas un buen día.

Dear Robert, Thank you so much for choosing Safestay Madrid! We are very happy you enjoyed your stay with us and hope to see you again soon.

Good morning, thank you for leaving behind such a nice review. We are glad that you liked your stay with us and we are looking forward to welcome you in our hostel. With kind regards, SafeStay Madrid

Thank you very much for the incredible review! We work very hard to make our guests' stay pleasant and nice. Thank you, also, for the suggestion, we will try to do our best! Kind regards,

Dear Guest, Thank you so much for the positive feedback and mark of our hostel! We are happy that you enjoyed your stay in Safestay. We always want to make sure that the guest feels warm and welcome. Also, we hope that in the future you will choose us for your next visit to Madrid:) Best regards and wishes!

Dear Nadezhda, Thank you for your review about our hostel! For us, it is really important that the guest feels comfortable and happy. Regards your remark about the towels, we always have them and rent for the guests who do not bring them with themselves. We hope it did not cause much inconvenience. Also, we hope that in the future you will choose Safestay for your next visit to Madrid:) Kind regards

Dear guest, Thank you so much for your review about our hostel! For us it is important to make guest feel warm and welcome. We are happy that you had a good time in Safestay Madrid! We hope to see you soon again! Kind regards and best wishes!

Thank you for your review! Kind regards,

Hello Guest, Thank you for staying at Safestay Madrid. I am happy to hear that you had a nice stay. Thank you for your positive review and we hope we can host you again in Madrid. Have a nice day. Kind regards, Julia Safestay

Dear Mehran Thank you for finding the time to share with us your impressions about our hostel and thank you for the positive score that you gave us. We hope to see you soon Best regards FEDERICA

Hi, Thank you very much for your positive reviw. Good to here that you enjoyed your stay with us. I hope you will travel more by yourself after your first experience here. We hope to host you again in our hostel. Kind regards, Julia Rikken

Thank you for your feedback! Best,

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Safestay Team

Thanks a lot for your feedback! Best,

Thank you very much for your comment, we are glad to know that you enjoyed staying with us, hope to see you soon! Regards

Thanks a lot for your feedback! Best,

Hello Javier, We are so sorry about what happened, it must have been a misundestood :( We would love to receive you again in our hostel. Best regards Carlos