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Reviews of Hostal Oriente

3 out of 5
Hostal Oriente
C/. Arenal, 23 -1 Izda., Madrid, Madrid

Reviews

8.6

Excellent

Rating 10 - Excellent. 185 out of 446 reviews" "
Rating 8 - Good. 191 out of 446 reviews" "
Rating 6 - Okay. 58 out of 446 reviews" "
Rating 4 - Poor. 10 out of 446 reviews" "
Rating 2 - Terrible. 2 out of 446 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

DINA

Liked: Amenities, property conditions & facilities
Very clean staff very friendly Excelente location
Stayed 3 nights in Apr 2024

10/10 Excellent

Mok Chung Fu

Liked: Cleanliness, staff & service
Disliked: Amenities
Location, helpful staff
Stayed 1 night in Mar 2024

10/10 Excellent

Linxiang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 2 nights in Mar 2024

10/10 Excellent

virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Fernando

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Muy céntrico y cómodo. Pequeño pero todo limpio y en buenas condiciones. Me encantó que tiene muchas cosas para hacer y comer cercanas
Stayed 1 night in Oct 2023

10/10 Excellent

Willy

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful Madrid stay
Hostal Oriente is steps away from Opera metro station and close to major sites. An excellent location! Our room 101 was spotless. I couldn’t find fault with the room or bathroom. Cleanliness is extremely important to us and we were very surprised with how well the room is cleaned. The only issue we had was that we could hear the metro and people using the stairs. We would definitely stay there again but we would request a different room.
Stayed 3 nights in Sep 2023

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Short walk to Sol, Plaza Mayor and the Royal Palace. Room is clean and staff are very helpful. They go above and beyond.
Stayed 2 nights in Sep 2023

4/10 Poor

Katherine

Disliked: Cleanliness, property conditions & facilities, room comfort
Massively over priced and outdated
We had to book a place to stay last minute. This hotel looked clean and we were desperate. The condition of this Hostal is bad. It was clean but i did find a fingernail clipping on the bathroom sink. We had no where else to go and had to pay an outrageous 160euros to stay here for one night. The staff was nice. The bedding was clean but i just wanted to sleep and leave as quickly as I could. This should be priced at Maximum 99 euros. It is in a good area but still overpriced. Book a better place early.
Stayed 1 night in Sep 2023

10/10 Excellent

chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Kristina, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and great staff. The room itself was nothing to write home about, but it was very comfortable because the cleaning crew did an excellent job each day. We enjoyed being able to walk everywhere.
Stayed 3 nights in Aug 2023

6/10 Okay

Jaikishan

Liked: Staff & service
Ups: - Great location - Very clean - Friendly and helpful staff Downs: - The building structure is flimsy, noisy and not sound proof. I could hear the guest conversations from the adjacent rooms. - The hostal is difficult to spot, not easily visible to the first timers
Stayed 2 nights in Jun 2023

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Would stay here again. Great location, friendly staff clean very nice.
Stayed 3 nights in May 2023

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good experience in a marvellous location safe clean welcoming and economicsl
Stayed 3 nights in Apr 2022

10/10 Excellent

Anush

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, comfortable, and the staff was really amazing and helpful. I asked for some hot water and they immediately offered to take an electric kettle to my room. They were extremely accommodating and allowed me to check out a bit later as my flight was in the evening. Overall, had a great experience. The main important points about my stay - really great staff and location.
Stayed 6 nights in Dec 2021

10/10 Excellent

Eros

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in the center of Madrid Kind workers
Stayed 8 nights in Oct 2021

10/10 Excellent

Katiuska

Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
I booked in oriente hostal during my business trip, highly recommended place, very friendly staff and great hospitality!
Stayed 3 nights in May 2021

8/10 Good

Verified traveller

Stayed 4 nights in Mar 2020

10/10 Excellent

TERENCE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to stay
Close to attractions, restaurants and public transport.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Great location, needs improvements in cleaning
The location was great, but our bed sheets had stains in them. Our replacement sheets also had stains, though not as bad. The glasses in the bathroom were also quite dirty.
Stayed 2 nights in Dec 2019

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Perfect Travlers' Stay
This hostel is really a hotel without amenities. It was perfect! When I travel, I'm looking for a safe, clean cofortable place. This is not a resort with tennis courts and swimming pools or yoga. It IS a traveler's perfect place! Super clean. En suite toilette and shower. Friendly staff! I felt very much at home after a day of sight-seeing! And you cannot beat the price! It's located in central Madrid. Outside the door are shops and restaurants and bars and within walking distance is more shopping and all the best sight-seeing!
Stayed 2 nights in Dec 2019

10/10 Excellent

Claudia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very close to Puerta del Sol. The room had plenty of space for one person and it was spotless.
Stayed 2 nights in Sep 2019

10/10 Excellent

Lila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centrally located and clean. Check in was easy and fast.
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Friendly staff, good location, but the non-smoking room smelled like cigarette smoke. It was clear that the previous guests had ignored the 3 'do not smoke' signs in the room. The hotel staff didn't/couldn't accommodate for a room change. We were forced to sleep with the windows open, but due to the city noise and garbage pickup, couldn't get much rest.
Stayed 1 night in Dec 2019

8/10 Good

Yaacov

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location in Center Madrid
Great location to walk around and sightsee as well as close to transportation Great hotel with a mix of Old & New in Center of Madrid!
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2019

6/10 Okay

John

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Renovation Needed
Just outdated and old. Needs renovation bad!
Stayed 2 nights in Sep 2019

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great.
Stayed 1 night in Sep 2019

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
중심가에 위치해있어서 이동하기편했고 스텝도 친절하고 방도 깨끗하고 좋았습니다 전체적으로 군더더기없이 깔끔하고 괜찮은 숙소였어요~각층마다있는 휴게실이 이쁘고 맘에들었어요~
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2019

10/10 Excellent

Angela, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem
Very clean .lovely decor .Excellent location
Stayed 3 nights in May 2019

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WOW
Lovely staff, spotlessly clean, good area for sights, overall superb
Stayed 3 nights in Mar 2019

8/10 Good

Dirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location, Nice Place
Downside: Noise from inside the hotel travels "well". Upside: Clean, well kept, pretty small hostal. Staff was all friendly and everything worked well with some unexpectedly nice details for a modest establishment. Location is spectacular, walking distance to many of the places you would like to go and right on the metro line for the places that are further away.
Stayed 3 nights in Mar 2019

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk personal Irina made our trip comfortable as she was friendly, informative and always happy to help.
Stayed 1 night in Feb 2019

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hostal is just opposite the Metro in Sol Madrid.. l would say its more of a hotel as the facilities were adequate. Many thanks to the staff who made our stay memorable especially Irina who is a gem of a person.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good location and nice serivice. Room overall is clean. But a bit small and old. Some noise at night as soundproof is not that good.
Stayed 2 nights in Nov 2018

8/10 Good

D&S, Calgary Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location by The Opera, a 5 minutes walk to Puerta de Sol metro station and a 20 minute stroll to Calle Gran Via. No vehicle traffic on the pedestrian mall.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2018

10/10 Excellent

J.C., TN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location for enjoying old Madrid & gives a great opportunity to see & experience Spanish culture.
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and hotel
Great central location. You can basically walk anywhere or quickly get the metro or a taxi. Located in a nice neighborhood with lots of shops and restaurants. Nice hotel and rooms. Great deal for the price I paid. Highly recommended!
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Small, but very clean, provided what we needed.
Stayed 3 nights in Jun 2018

10/10 Excellent

Juan, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice staff
Good location on the side is the Teatro Real an close to Royal Palace an calle Arenal have place for eat an shoping ,
Stayed 2 nights in Jun 2018

8/10 Good

Kay

Liked: Cleanliness, staff & service, property conditions & facilities
In the heart of Madrid
Great location steps from Opera metro station. Room and bed were fine. Would stay here again.
Stayed 2 nights in May 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Staff were nice. Room was clean and neat. Everything was fantastic! except for the noise. There is no carpet in the hallway so you can hear every time someone walks up/down. And I could hear the person in the next room snoring the walls are very thin.
Stayed 6 nights in May 2018

8/10 Good

Nadia

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Very nice room and hotel in a great location. Room was clean, modern and comfortable. Public sitting areas were also nice.
Stayed 5 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely helpful staff, despite the language barrier. Great location in close proximity to Real Palace of Madrid and Plaza Mayor. The room was nice, nothing special but it was spacious enough for a couple.
Stayed 2 nights in Feb 2018