Outdoor pool, open noon to 8:00 PM, pool loungers

Reviews of Gran View Apartments

4 out of 5
Gran View Apartments
C/ Gran Vía 48, Madrid, Madrid

Reviews

9.2

Wonderful

Rating 10 - Excellent. 414 out of 594 reviews" "
Rating 8 - Good. 118 out of 594 reviews" "
Rating 6 - Okay. 36 out of 594 reviews" "
Rating 4 - Poor. 11 out of 594 reviews" "
Rating 2 - Terrible. 15 out of 594 reviews" "

9.0/10

Cleanliness

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Samuel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Totally recommended, I would return without doubt.
Stayed 3 nights in Apr 2024

8/10 Good

Court

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Overall, everything was great. The view was incredible as we were on the 11th floor. The metro was only 2 minutes away. The staff was always there and very helpful and friendly. The grocery was at the bottom of the building. Plenty of restaurants and cafes nearby. Right in hustle and bustle of a big city but our room was very quiet at night. Negatives were the bathroom and appliances in the kitchen. The water took too long to heat up in the shower and didn't love that type of shower. It wasn't clear on how to operate the microwave/oven. Had to Google it. The dryer never really dried our clothes. Couldn't really figure out how it was supposed to work. Overall, I'd probably stay again.
Stayed 5 nights in Apr 2024

10/10 Excellent

Ernesto, Portland

Travelled with partner
Liked: Property conditions & facilities
The bathroom drying rack was not working; we informed the front desk, and the maintenance person promptly came to fix it but left his tools in the apartment, returning just before our check-out time to fix it. There were hairs all over the bathroom and living room, indicating that the rooms were not cleaned properly prior to our arrival.
Stayed 3 nights in Apr 2024
Response from Daniela and all the Gran View Apartments team. on 26 Apr 2024
Dear Ernesto:First of all thank you for taking the time to leave us a comment.Thorough cleaning is mandatory at Gran View Apartments and we follow very strict protocols to ensure satisfactory hygiene and cleanliness of our property. In the future, we strongly recommend that you contact our reception if you notice any accidents in the cleaning area, this will enable us to inform our cleaning managers of your findings.We hope you give us another opportunity to show you that we have improve. Best regards,

10/10 Excellent

Kristabelle, Tustin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed this property. It’s right on Gran Via, walkable to a lot of shops, Plaza Mayor, the metro and also taxis and the Big Red Bus stops right in front of the hotel as well. There is a grocery store around the corner, Starbucks down the street as well. The room itself was clean and modern. There’s a washer (no dryer), AC, pull out couch, fridge and a full kitchen with all appliances included. If you want the room cleaned, you do have to tell the front desk and it’s 20 euros each time. (You can ask for more towels etc.. ) there’s also a rooftop bar, a pool and gym which is nice. Since you’re in the busy area of Madrid it is loud and you can hear a lot of outside noise and walls are thin as well.
Stayed 3 nights in Apr 2024
Response from Daniela and all the team of Gran View Apartments. on 25 Apr 2024
Dear Jeff:First of all thank you for you review.We are so happy to read you found our hotel to be at a convenient location during your visit to Madrid.Also thank you for the wonderful description of the apartment we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious apartments and we are really happy to know you liked yours so much.We regret that the opening hours of the pool did not meet your expectations.We hope to see you back soon.Best regards,

10/10 Excellent

Heather

Liked: Cleanliness, property conditions & facilities
On gran via therefore able to hear city noises all night however hotel was clean, rooms spacious , rooftop bar a treat
Stayed 1 night in Apr 2024

10/10 Excellent

Alisa

Liked: Cleanliness, property conditions & facilities
This is a very nice property
Stayed 3 nights in Apr 2024
Response from Daniela and all the team of Gran View Apartments. on 25 Apr 2024
Dear Alisa:First of all thank you for you review.Thank you for the wonderful description of the apartment we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious apartments and we are really happy to know you liked yours so much.We hope to see you back soon.Best regards,

10/10 Excellent

Ana Madrigal

Travelled with family
Liked: Cleanliness, property conditions & facilities
Location
Stayed 2 nights in Apr 2024
Response from Boris on 20 Apr 2024
Dear Ana,First, we would like to thank you for your positive review of your recent stay at Gran View Apartments Madrid. We are glad to hear that we were able to meet your expectations. We hope to welcome you back to our hotel in the near future for yet another great stay.Kind regards,Boris

10/10 Excellent

Mary Ann

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay here. Staff are friendly and property is clean. Convenient to everything from shopping, theatres, restaurants, transportation and even a grocery store in the same location. Tends to be very busy with people but safe.
Stayed 4 nights in Apr 2024
Response from Boris on 20 Apr 2024
Dear Mary Ann,Thank you for taking the time to rate Gran View Apartments Madrid. Your feedback is very important to us and we are glad to hear that you enjoyed your stay.On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact us directly if we can assist in making your return even more memorable.Kind regards,Boris

10/10 Excellent

Sergey

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Location is great. Rooms were nice. Rooftop bar. Lots of nightlife activity. Close to almost everything.
Stayed 3 nights in Apr 2024
Response from Boris on 20 Apr 2024
Dear Sergey,First, we would like to thank you for your positive review of your recent stay at Gran View Apartments Madrid. We are glad to hear that we were able to meet your expectations. On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact us directly if we can assist in making your return even more memorable.Kind regards,Boris

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente y muy cómodo el apartamento
Stayed 2 nights in Apr 2024
Response from Boris on 19 Apr 2024
Estimado Carlos,En primer lugar, nos gustaría agradecerle su valoración tan positiva de su reciente estancia en Gran View Apartments Madrid. Nos alegra saber que pudimos cumplir con sus expectativas.En nombre de todo nuestro equipo, esperaremos con ganas su regreso. Por favor, no dude en contactarnos si necesita que le ayudemos en hacer de su próxima estancia, una experiencia memorable.Saludos,Boris

10/10 Excellent

Scott, Richfield

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was sooo convenient to sightseeing, shopping, restaurants, and public transportation (actually out the front door to the left and right). Well maintained and the front desk was very helpful as well. The rooftop was a nice spot to see the sunset as well.
Stayed 5 nights in Apr 2024
Response from Daniela and all the Gran View Apartments team on 25 Apr 2024
Dear Scott:Thank you for your kind words about the location of Gran View Apartments. Truly, our hotel is located in an unbeatable area that allows guests to enjoy all the center of Madrid.We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our accommodation's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.We hope to see you back soon.Best regards,

10/10 Excellent

David, woodstock

Liked: Cleanliness, property conditions & facilities
Great place
Stayed 5 nights in Apr 2024
Response from Boris on 20 Apr 2024
Dear David,First, we would like to thank you for your positive review of your recent stay at Gran View Apartments Madrid. We are glad to hear that we were able to meet your expectations. We hope to welcome you back to our hotel in the near future for yet another great stay.Kind regards,Boris

8/10 Good

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
The apartment is a wonderful location and a haven in the middle of Madrid. The outside deck is a great place to relax and take a few minutes away from sightseeing. The furniture was old and the couch in particular not in good shape. I also had to buy my own dish soap which seemed odd. Overall, I would recommend these apartment for the location and the extra space. I also enjoyed the gym and the upstairs bar
Stayed 6 nights in Apr 2024
Response from Boris on 20 Apr 2024
Dear Jeffrey,We would like to thank you for sharing your feedback on your recent stay at Gran View Apartments Madrid. We are delighted that you enjoyed your stay and agree that our attentive staff plays a key role in the overall experience of our guests. The entire team works hard to provide high-quality service and a unique and unforgettable experience.We hope to welcome you back to our hotel in the near future for yet another great stay.Kind regards,Boris

10/10 Excellent

Karteek

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is centrally located in Gran Via district with plenty of shopping, dining options. Apartments are very well maintained. Top stairs patio gives excellent 360 degrees view of the city. Staff could have been friendlier. They barely smile or wish you.
Stayed 3 nights in Apr 2024
Response from Boris on 20 Apr 2024
Dear Karteek,We would like to thank you for sharing your feedback on your recent stay at Gran View Apartments Madrid. We are delighted that you enjoyed your stay and agree that our attentive staff plays a key role in the overall experience of our guests. The entire team works hard to provide high-quality service and a unique and unforgettable experience.On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact us directly if we can assist in making your return even more memorable.Kind regards,Boris

10/10 Excellent

Viktorija

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Perfect stay
Stayed 3 nights in Apr 2024
Response from Boris on 20 Apr 2024
Dear Viktorija,First, we would like to thank you for your positive review of your recent stay at Gran View Apartments Madrid. We are glad to hear that we were able to meet your expectations. On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact us directly if we can assist in making your return even more memorable.Kind regards,Boris

10/10 Excellent

Silvia

Liked: Cleanliness, property conditions & facilities
We loved the location and the friendly staff. Perfect play to stay for first timers to Madrid. So many restaurant and shopping choices near by. The location is great to get to any of the trendy and historic places in the centre of Madrid. Theres a rooftop with the most beautiful views that there’s no need to visit any other. The only thing i would give it a lower rating are the sofa beds that are very uncomfortable.
Stayed 6 nights in Apr 2024
Response from Boris on 19 Apr 2024
Dear Silvia, First, we would like to thank you for your positive review of your recent stay at Gran View Apartments Madrid. We are glad to hear that we were able to meet your expectations. On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact us directly if we can assist in making your return even more memorable. Kind regards, Boris

10/10 Excellent

Alonso

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Super spacious Apartment in excellent conditions and nice interiorism
Stayed 3 nights in Mar 2024
Response from Daniela and all the team of Gran View Apartments. on 10 Apr 2024
Dear Alonso:Thank you for pointing out the beauty and comfort of our newly refurbished accommodations designed to make our guest stay as comfortable as possible with design furniture and the latest technology, being fully aware that an attractive accommodation plays a key role to our guests overall holiday experience, we are therefore very pleased to read that you were satisfied with yours.We hope to see you back soon. Kind regards,

10/10 Excellent

claudia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Ubicacion excelente
Stayed 4 nights in Mar 2024
Response from Daniela y todo el equipo de Gran View Apartments. on 10 Apr 2024
Estimada Claudia:Muchas gracias por su comentario y valoración.Estamos contentos de leer que para usted la ubicación de Gran View Apartments fue ideal en su visita a Madrid.Esperamos tenerles nuevamente alojados con nosotros. Reciba un cordial saludo.

10/10 Excellent

emily, miami

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice apt very profesional customet serbive
Stayed 3 nights in Apr 2024
Response from Boris on 20 Apr 2024
Dear Emily,We would like to thank you for sharing your feedback on your recent stay at Gran View Apartments Madrid. We are delighted that you enjoyed your stay and agree that our attentive staff plays a key role in the overall experience of our guests. The entire team works hard to provide high-quality service and a unique and unforgettable experience.On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact us directly if we can assist in making your return even more memorable.Kind regards,Boris

8/10 Good

Avril

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Great apartment in central location. Not luxury, but comfortable and clean. Gorgeous views and nice roof top terrace.
Stayed 3 nights in Apr 2024
Response from Álvaro on 11 Apr 2024
Thank your description of the apartment we accommodated you in Madrid during your stay,we are glads you liked it and thast you find our location convinient for your stay.

8/10 Good

Ann

Travelled with family
Liked: Cleanliness, property conditions & facilities
Spacious high quality apartment in a great location almoat like Times Square in NYC. The only downside is street noise on Saturday night.
Stayed 3 nights in Mar 2024
Response from Álvaro on 11 Apr 2024
Thank you for the wonderful description of the apartment we accommodated you in Madrid during your stay,we are glad also that you find great our location

10/10 Excellent

Carlos

Travelled with family
Liked: Amenities, property conditions & facilities
Excellent location
Stayed 3 nights in Apr 2024
Response from Álvaro on 11 Apr 2024
Gracias por su opinión. Nos alegra que nuestra ubicación haya sido conveniente para sus vacaciones y que haya disfrutado.

10/10 Excellent

Samir

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check-in was easy, the apartment was very clean, the location was perfect and the staff is very friendly. Would definitely stay there again.
Stayed 2 nights in Mar 2024
Response from Álvaro on 11 Apr 2024
We are very happy to read that you were able to experience so good sensations with us. Thank you

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Mar 2024
Response from Álvaro on 11 Apr 2024
Gracias por su opinión. Nos alegra mucho saber que su estancia con nosotros resultó excelente

8/10 Good

Tracey

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
Great area and nice room decor. The location is very walkable with shopping, restaurants and attractions nearby.
Stayed 2 nights in Apr 2024
Response from Álvaro on 11 Apr 2024
We are very pleased to read that you did like the apartment we accommodated you in and you find our location perfect for your stay in Madrid

10/10 Excellent

shefali

Travelled with family
Liked: Property conditions & facilities
Very comfortable! Nice to have a kitchen and a living room. Very centrally located. The only down side was the shower- not rim so the whole bathroom was wet after a shower. Otherwise, we loved the location, faculties, and rooftop
Stayed 3 nights in Mar 2024
Response from Boris on 2 Apr 2024
Hi Shefali,Thank you for taking the time to rate Gran View Apartments Madrid. Your feedback is very important to us and we are glad to hear that you enjoyed your stay.On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact us directly if we can assist in making your return even more memorable.Kind regards,Boris

6/10 Okay

judimith

Disliked: Cleanliness, property conditions & facilities
Stayed 11 nights in Mar 2024
Response from Daniela y todo el equipo de Gran View Apartments. on 11 Apr 2024
Estimada Judimith:Gracias por su valoración. Esperamos que todo haya sido de su agrado durante su estancia y que se vuelva a alojar con nosotros.Reciba un cordial saludo.

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 8 nights in Mar 2024
Response from Daniela and all the team of Gran View Apartments. on 28 Mar 2024
Dear Mark.Thank you for your review. We are happy to know that you enjoyed your stay with us. Thank you for your kind words about the location of Gran View Apartments. Truly, our hotel is located in an unbeatable area that allows guests to enjoy all the center of Madrid.Best regards,

6/10 Okay

dawei

Stayed 2 nights in Mar 2024
Response from Daniela y todo el equipo de Gran View Apartments. on 11 Apr 2024
Estimada Dawei:Gracias por su valoración. Esperamos que todo haya sido de su agrado durante su estancia y que se vuelva a alojar con nosotros.Reciba un cordial saludo.

6/10 Okay

Rodolfo

Liked: Cleanliness, property conditions & facilities
La propiedad está muy buena. Pero la atención al cliente está fatal. Nosotros estuvimos toda la estancia sin poder usar el microondas y el dishwasher. Estuvimos llamando en varias ocasiones para que nos arreglaran el problema y nunca fueron al apartamento. Es una lástima porque el lugar está muy bueno.
Stayed 7 nights in Mar 2024
Response from Daniela y todo el equipo de Gran View Apartments. on 18 Mar 2024
Estimado Rodolfo:Antes que nada, gracias por su comentario. Adicionalmente, sentimos que tuviera algún inconveniente con la ducha y el baño en su apartamento. Para una futura ocasión, por favor no dude en avisarnos de cualquier imperfección para que podamos solventarlo de manera rápida y eficiente. Reciba un cordial saludo.

10/10 Excellent

Lauren

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Recepción on 8 Mar 2024
Le agradecemos sus amables palabras sobre la ubicación de Gran View Apartments. Verdaderamente, nuestro hotel está situado en una zona inmejorable que permite a los huéspedes disfrutar de todo el centro de Madrid.

10/10 Excellent

Sarka

Liked: Cleanliness, property conditions & facilities
We’ve enjoyed our stay in the apartment. The staff has been super friendly and very accommodating. The apartment itself is perfectly located and makes moving around the city super easy. :)
Stayed 1 night in Feb 2024
Response from Frontdesk on 8 Mar 2024
Thank you also for mentioning how pleased you were with our complimentary WIFI service as we appreciate how important this aspect is for many of our guests these days for communication benefits.

10/10 Excellent

hussain

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This spacious flat, nestled in the heart of the city in a safe area, offers ample room for comfortable living. The cleanliness of the flat is commendable, ensuring a pleasant environment. However, the nighttime noise from the street can be disruptive. For sure i will stay again.
Stayed 9 nights in Feb 2024
Response from Frontdesk on 8 Mar 2024
Thank you for your kind words about the location of Gran View Apartments. Truly, our hotel is located in an unbeatable area that allows guests to enjoy all the center of Madrid.

6/10 Okay

Ricardo, Spring

Liked: Amenities
Great location with ok service.
Stayed 4 nights in Feb 2024
Response from Daniela and all the Gran View Apartments team on 5 Mar 2024
Dear Ricardo:First of all thank ypu for taking the time to live a comnent.We are glad to know that you enjoy your stay at Gran View Apartments. We hope to see you back soon. Best regards,

10/10 Excellent

ali

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great except the broken safebox.
Stayed 2 nights in Feb 2024
Response from Daniela and all the Gran View Apartments team. on 1 Mar 2024
Dear Ali:First of all thank you for your review about your stay with us at Gran View Apartments. We apologise that you had an issue operating the safe. Please be assured that this has been passed on to our Maintenance Department o ensure the safe's are being checked daily before guests check in to ensure everything is operating correctly.We hope to see you back soon.Best regards,

10/10 Excellent

Sohail

Liked: Cleanliness, property conditions & facilities
Best location right in the heart of Madrid city’s most happening places. Beautiful apartment. Everything is like new and fresh and very spacious. Loved the stay!
Stayed 2 nights in Feb 2024
Response from Daniela and all the Gran View Apartments team. on 1 Mar 2024
Dear Sohail:First of all thank you for your good review about your stay with us. We are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Madrid. Also thank you for pointing out the beauty and comfort of our newly refurbished accommodations designed to make our guests' stay as comfortable as possible with design furniture and the latest technology, being fully aware that an attractive accommodation plays a key role to our guests' overall holiday expérience, we are therefore very pleased to read that you were satisfied with yours. See you soon.Kind regards,

10/10 Excellent

Jannete

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very well located. In the hearth of Madrid. Plenty of restaurants around and grocery store almost bnext door. The apartment was big, very comfortable.
Stayed 2 nights in Feb 2024
Response from Daniela and all the Gran View Apartments team. on 1 Mar 2024
Dear Jannete:First of all thank you for your good review.We are so happy to read you found our hotel to beat a convenient location during your visit to Madrid.Thank you for pointing out the beauty and comfort of our newly refurbished accommodations designed to make our guests' stay as comfortable as possible with design furniture and the latest technology, being fully aware that an attractive accommodation plays a key role to our guests' overall holiday expérience, we are therefore very pleased to read that you were satisfied with yours.We hope to see you back soon.Best regards.

10/10 Excellent

Lucy

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Daniela and all the Gran View Apartments team. on 29 Feb 2024
Dear Lucy:Thank you for your review about your stay with us. We appreciate your rating and we are glad to hear that you enjoyed your stay with us at Gran View Apartments.We look forward to having you stay with us again. Best regards.

10/10 Excellent

CESAR

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing location, awesome rooms, great staff!
Stayed 2 nights in Feb 2024
Response from Daniela y todo el equipo de Gran View Apartments. on 29 Feb 2024
Estimado Cesar:Gracias por su valoración acerca de su estancia con nosotros. Le agradecemos su puntuación y nos alegra saber que ha disfrutado de su estancia con nosotros en Gran View Apartments.Esperamos tenerle nuevamente alojado con nosotros. Reciba un cordial saludo.

8/10 Good

Rukhsanah

Travelled with family
Liked: Cleanliness, amenities
Loved the space of the apartment. Two bathroom was a real bonus. Cleanliness was good. Strange that the en-suite had two singles and not the double bed so the kids ended up having the master suite. The futon in the living room was broken and very uncomfortable to sit on. Location was amazing! Supermarket round the corner and shop til you drop! People at the reception were not the most friendliest!
Response from Daniela and all the Gran View Apartments team. on 1 Mar 2024
Dear Rukhsanah:First of all thank you for your review about your stay with us. We are very happy to read that you were able to experience the unique vibe and setting of our property.Also that you really enjoyed our unbeatable location to visit the wonders of a vacation in Madrid.We were most concerned to read your remarks on the service you expérienced whilst staying among us, mostly because your comments do not reflect the usual standard of service we strive to ensure for our guests, nevertheless please rest assured that your review will be shared with our head of departments for information and further revision. Best regards,Daniela.

10/10 Excellent

ALLAN

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Apartment was clean and spacious, staff were attentive and helpful and the kitchen was well stocked with cook-ware, dishes and utensils. The in apt. washing machine was also a nice add. My only (small) complaints were that temperature control was centralized and couldn't be changed more than a few degrees inside the apt. and due to the proximity to the Plaza Callao and Gran Via it could get a bit noisy at night. Overall a great place to stay.
Stayed 12 nights in Jan 2024
Response from Daniela and all the Gran View Apartments team. on 1 Mar 2024
Dear Allan:Thank you for pointing out the cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in Gran View Apartments, our housekeeping staff undertakes a thorough cleaning of our installations and apartments on a daily basis.We do our best to ensure that the noise levels always stay within the sensible limits so our guests are not disturbed by exterior traffic noise. Sometimes it is impossible to guarantee this as there are going to be moments during the early hours for instance where some traffic noise may be heard from the local municipality services, especially on our lowest road facing floors. We are however happy to know that thankfully we had availability and were able to provide you with alternative accommodation.Nevertheless, we are glad to hear that you had a good stay and we hope it will not be the last time you stay with us. Best regards,

10/10 Excellent

Husain

Liked: Cleanliness, amenities, property conditions & facilities
👍
Stayed 1 night in Jan 2024
Response from Silvia and all the team of Gran View Apartment on 28 Jan 2024
Thank you!!

10/10 Excellent

JOSE ENRIQUE

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 3 nights in Jan 2024
Response from Silvia and all the team of Gran View Apartments on 29 Jan 2024
Thank you vey mucho, we hope to see you soon! :)

8/10 Good

Ramon B

Travelled with family
Liked: Cleanliness, room comfort
La localización es de primera. El apartamento sumamente espacioso. Un supermercado justo en el mismo edificio, perfecto para ir en familia. Cómo sugerencias, recomendaría cambiar las almohadas y poner unas decentes. Segundo, no se le debe poner agua al pote de Body Wash para ahorrar. Eso se hace con el jabón de fregar, no con el jabón de bañarse. Por lo demás, me siento muy a gusto con mi estadía.
Stayed 4 nights in Jan 2024
Response from Silvia y todo el equipo de Gran View Apartments on 29 Jan 2024
Querido Ramón:Estamos contentos de leer que para usted la ubicación de Gran View Apartments era ideal en su visita a Madrid.Gracias por señalar la belleza y el confort de nuestras habitaciones, recientemente reformadas,diseñadas para que nuestros huéspedes disfruten de una estancia lo más cómoda posible con muebles de diseño y la tecnología más avanzada, siendo plenamente conscientes de que un alojamiento de calidad juega un papel clave para que nuestros huéspedes consigan una gran experiencia vacacional. Por lo tanto, estamos muy contentos de leer que estaban satisfechos con la suya.En cuanto a las cosas que nos repota, no podemos menos que darle la razón que eso no debería pasar y nos pondremos en contacto con los diferente apartamentos encargados de ello, para ponerle solución. Un cordial saludo,

10/10 Excellent

Glaubert

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Daniela and all the Gran View Apartments team. on 29 Feb 2024
Dear Glaubert:Thank you for your review about your stay with us. We appreciate your rating and we are glad to hear that you enjoyed your stay with us at Gran View Apartments.We look forward to having you stay with us again. Best regards.

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, room comfort
GREAT
Stayed 5 nights in Dec 2023
Response from Silvia and all the team of Gran View Apartments on 29 Jan 2024
Thank you very much! We hope to see you soon! :)

10/10 Excellent

ROLANDO

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Daniela y todo el equipo de Gran View Apartments. on 29 Feb 2024
Estimado Rolando:Gracias por su valoración acerca de su estancia con nosotros. Le agradecemos su puntuación y nos alegra saber que ha disfrutado de su estancia con nosotros en Gran View Apartments.Esperamos tenerle nuevamente alojado con nosotros. Reciba un cordial saludo.

10/10 Excellent

ROLANDO

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Daniela y todo el equipo de Gran View Apartments. on 29 Feb 2024
Estimado Rolando:Gracias por su valoración acerca de su estancia con nosotros. Le agradecemos su puntuación y nos alegra saber que ha disfrutado de su estancia con nosotros en Gran View Apartments.Esperamos tenerle nuevamente alojado con nosotros. Reciba un cordial saludo.

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful experience for our family. Central location so some noises and crowds outside but the apartment was overall quiet and you cannot beat the location. Carrefour in the same building is super convenient and tons of restaurants and major shopping. Walkable to all major attractions and so many taxis are available to get to train stations for our day trips. Staff was very helpful and friendly.
Stayed 5 nights in Dec 2023
Response from Daniela and all the Gran View Apartments team. on 1 Mar 2024
Dear Joseph:Thank you for pointing out the cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in Gran View Apartments, our housekeeping staff undertakes a thorough cleaning of our installations and apartments on a daily basis.We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our accommodation's main assets..We hope too see you back soon. Best regards,

6/10 Okay

peter

Stayed 4 nights in Dec 2023
Response from Daniela and all the Gran View Apartments team. on 1 Mar 2024
Dear Peter:First of all thank you for your rating.We are glad to know that you enjoyed your stay with us.We hope to see you back soon.