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Reviews of Aloft Madrid Gran Via

4 out of 5
Aloft Madrid Gran Via
Calle Jacometrezo 4, Madrid

Reviews

9.4

Exceptional

Rating 10 - Excellent. 131 out of 176 reviews" "
Rating 8 - Good. 34 out of 176 reviews" "
Rating 6 - Okay. 9 out of 176 reviews" "
Rating 4 - Poor. 2 out of 176 reviews" "
Rating 2 - Terrible. 0 out of 176 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best location to walk in Madrid area. A lot of dining and shopping options.
Stayed 7 nights in Mar 2024

6/10 Okay

Alberto

Travelled with family
Liked: Cleanliness
Room booked not available due to a late check out. Accommodated in a single bed room with an extra single bed totally uncomfortable.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place in the heart of Gran Via
We had a wonderful stay at Aloft Gran Via over Christmas. First, it’s in great location and just a short walk to the Royal Palace, Plaza Mayor, Mercado de San Miguel, and all the shops and theaters along Gran Via. It’s a short metro ride to the Prado, Parque De Retiro, and Santiago Bernabeu. The hotel staff is terrific. From everyone at the front desk to the amazing housekeeping staff, Aloft is a clean, modern, and welcoming hotel. You’ll be comfortable if you only speak English, but everyone will gracefully indulge your bad attempts at Spanish too. They certainly did mine.
Stayed 7 nights in Dec 2023

10/10 Excellent

Nivedith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome location, Great staff.
Excellent location with a friendly staff. Some parts of the hotel are being renovated but that didn’t affect us. Huge shout out to their front desk / reception staff for being caring, helpful and extremely polite. Not all rooms have a good or any view.
Stayed 4 nights in Dec 2023

8/10 Good

Wilfredo

Liked: Cleanliness
Stayed 11 nights in Nov 2023

10/10 Excellent

Simon Guy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stylish hotel with well appointed rooms. Excellent location as well

10/10 Excellent

Fook Hoi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located in a very convenient area. It is walkable to many points of interest and shopping area. Hotel is clean and room is comfortable. The receptionists are very friendly. Cecelia is the best one I have met.
Stayed 4 nights in Nov 2023

10/10 Excellent

Giancarlo, CELEBRATION

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel to walk around Madrid, very Central
Stayed 1 night in Sep 2023

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area, tons of great amenities, really friendly staff. I wish we had stayed longer.
Stayed 1 night in Aug 2023

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall the room, bed, staff and breakfast were great. However, because there were no room-darkening shades, the room was very bright all night. Otherwise, it was perfect.
Stayed 2 nights in May 2023

10/10 Excellent

Nicholas

Stayed 2 nights in May 2023

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!!
Great location for shopping and dinning. Everything is within walking distance.
Stayed 4 nights in Apr 2023

10/10 Excellent

Denise, Beachwood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff. Rooms are small but functional and modern. Great value.

10/10 Excellent

Daniel

Stayed 1 night in Feb 2023

10/10 Excellent

Marisara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly.
Stayed 7 nights in Feb 2023

10/10 Excellent

Laura

Stayed 1 night in Jan 2023

10/10 Excellent

Alexis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Eloisa

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and helpful staff

8/10 Good

Yee Ting Janette

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, 10 minutes walk from San Migel Market and El Corte Ingles. Staffs are welcoming and friendly.

10/10 Excellent

Alvaro

10/10 Excellent

Baudy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicacion, muy limpio y seguro. El rooftop no se pudo utilizar porque lo estaban remodelando, y eso debio ser señalado durante la compra de la estadia. Esa fue una de las razones por lo que lo escogimos.

10/10 Excellent

Wing Ka Daphne

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staffs. Great location of the hotel. Cozy place for a week stay.
Stayed 2 nights in Dec 2022

10/10 Excellent

Wing Ka Daphne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2022

6/10 Okay

Tony

Stayed 3 nights in Sep 2022

8/10 Good

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Jose

Stayed 6 nights in Nov 2022

10/10 Excellent

Lourdes Rocio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Nov 2022

6/10 Okay

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
Skip it
Overpriced. Good location, but the room was small, cramped and lacking features. The bathroom’s racks were literally dangling. The elevator situation is a joke and the lady managing the terrace is clearly not happy to be there at all.
Stayed 2 nights in Oct 2022

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and hidden gem
Great hotel ideal location, clean, tidy, nice breakfasts everything yo u need is here. Good roof top bar but beware pool is freeeeeezzzzing
Stayed 4 nights in Sep 2022

10/10 Excellent

MANUEL

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very good overall, sometimes the room wasn’t properly clean
Stayed 6 nights in Aug 2022

8/10 Good

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
Great location incredible staff, but needs a restaurant and room service
Stayed 4 nights in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay, well located hotel in Gran Via,
Stayed 6 nights in Aug 2022

10/10 Excellent

IVAN, WALTHAM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooftop bar with amazing views and pool
Stayed 2 nights in Aug 2022

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Modern hotel in shopping and nightlife area.
Stayed 1 night in Aug 2022

10/10 Excellent

Nick

Stayed 4 nights in Aug 2022

10/10 Excellent

Yael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the Rooftop Bar and the location
Stayed 3 nights in Jul 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business/play in Madrid
Very clean and easily accessible to several places. Great views of Madrid from the top floor which is the swimming pool and bar. Fairly decent size room but my room does not has the luggage rack nor sufficient wardrobe space for storing and hanging clothers. Mattress has good support but the pillows are soft.
Rooftop
Pool
Street
Stayed 7 nights in Jun 2022

10/10 Excellent

Terry Thomas

Stayed 1 night in May 2022

10/10 Excellent

Terry Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay …
Great place to stay, a friendly, accommodating and extremely helpful staff. Clean and comfortable rooms, great location. I truly can’t praise this hotel enough whether it’s the location, room condition and all the staff. Would I stay here again? Yes, I would and I have. I’m a repeat customer…
Stayed 2 nights in May 2022

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was fantastic
Stayed 2 nights in May 2022

10/10 Excellent

Terry Thomas

Stayed 3 nights in May 2022

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, cleanliness, knowledgeable and friendly staff
Stayed 1 night in Apr 2022

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was amazing! Unka and Eddie were wonderful including the rest of the staff!
Stayed 9 nights in Apr 2022

10/10 Excellent

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Comfortable bed and awesome showers.
Stayed 2 nights in Mar 2022

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2022

10/10 Excellent

Shyh Jie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in the heart of Gran Via. Clean nice room as expected from a Marriott property. Helpful staff who readily assisted us to print out documents required for travel.
Stayed 3 nights in Dec 2021

10/10 Excellent

Cesar Aurelio, Aguadilla

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Grandioso como siempre. Nuestro hotel en Madrid.
Stayed 1 night in Oct 2021