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Short walk from train station , staff is very friendly , professional , rooms are very nice and very clean . Excellent place to stay in Madrid.
A poca distancia del tren . El personal es muy amable y profesional , habitaciones muy limpias y agradables . Excelente lugar para estar en Madrid
The hotel staff was fantastic. The location was near the Atocha station which we needed. I would recommend this hotel and would definitely stay here again.
This hotel is very well located, it is next to the train station that services the local subway and high speed trains to other cities like Barcelona. The 203 bus which stops at the curb at all the terminals at the airport for 5 euro will drop you at this train station. The hotel is modern and new and at the start of the most beautiful streets in Madrid. I would highly recommend the Madrid City Tour hop on, hop off double decker bus for 25 euro to see all the sights in the city.
The hotel was well presented, friendly and welcoming. The check in process was well organised, quick and efficient. The room was super clean, had lots of great amenities and was big and comfortable. (Now to the most important bit) The bed was really comfortable and the shower was amazing! It was a great place to stay for a business trip but I would have been more than happy to have stayed here on holiday too!
I was visiting my sister and brotther in law, who live locally. A really great service experience here. Especially because I had a medical issue during my stay, which resulted in a hospital emergency visit. The staff dealt with this superbly and efficiently - all the staff in the public areas of recpetion, bars and restaurant were very kind and thoughful and went above and beyond their normal work responsibility to help me. I will remember this for many years to come. A Big thank you.
Trendy little hotel near main train station. Fantastic staff, great total bar, crisp bed linen, great rain shower and nice and quiet. Air conditioning in room was superb and we enjoyed an easy 100m walk to a selection of restaurants and bars. Loved this place!
Jeanette
Stayed 1 night in Oct 2023
10/10 Excellent
Peter
Travelled with family
28 Sept 2023
The shower screen would not be comfortable if we had children with us. The elevator needs a security upgrade with keycard floor selection. Breakfast is excellent.
This is a great hotel we enjoyed very much: excellent staff who tried everything to help, delicious breakfast, clean room, and short distance to Atocha Train station.
This hotel is not in an area of Madrid that makes it easily walkable to the sights and to restaurants, etc. The shower was in the center of our room and was glass enclosed on three sides and the toilet compartment has a glass door also. There is essentially no privacy in this room. The breakfast was overcrowded and many of the coffee machines were malfunctioning and food items were running low. Otherwise, the hotel is clean and quiet; location is next to the train station, so if you are traveling by train it is convenient.