Skip to main content

Holiday Inn Hotel & Suites Madison West - Middleton by IHG

3.0 star property
Travelers gather around the inviting lobby fireplace with drinks from four different bars, then hop on the area shuttle to discover nearby attractions

Choose dates to view prices

Adjacent to a golf course, Holiday Inn Hotel & Suites Madison West offers Italian cuisine at Benvenutos Italian Grill and free water park access. Connect with free in-room WiFi, unwind by the lobby fireplace, or let kids enjoy the children's pool with a waterslide. The helpful staff has received top marks from previous guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is RM453
RM524 total
includes taxes & fees
24 May - 25 May

You may also like

Ad

Holiday Inn Express & Suites Madison West - Middleton by IHG

Middleton
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
9.6 out of 10, Exceptional, 712 reviews
The price is RM350
RM397 total
includes taxes & fees
31 May - 1 Jun
Holiday Inn Express & Suites Madison West - Middleton by IHG
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About this property

Holiday Inn Hotel & Suites Madison West - Middleton by IHG

  • Family-friendly hotel located in Junction Ridge
  • Consider a stay at Holiday Inn Hotel & Suites Madison West - Middleton by IHG and take advantage of a free return airport shuttle, an adjacent golf course and free water park access. The on-site Italian cuisine restaurant, Benvenutos Italian Grill, offers breakfast, lunch, dinner and happy hour. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a fireplace in reception.
  • Additional perks include:
    • A children's pool, along with a waterslide and a lifeguard on site
    • Free self-parking and extended parking
    • A free local area shuttle, access to a nearby health club and express check-out
    • Express check-in, ATM/banking services and a computer station
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 157 individually decorated rooms offer perks such as premium bedding and pillow menus, in addition to amenities such as free WiFi and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
  • Other amenities include:
    • Hypo-allergenic bedding and free cots/infant beds
    • Bathrooms with shower/bath combinations and free toiletries
    • 50-inch TVs with premium channels
    • Fridges, microwaves and coffee/tea makers

Similar properties

Reception
Hampton Inn & Suites Madison-West
Madison
  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
9.0 out of 10, Wonderful, 1,000 reviews
The price is RM385
RM445 total
includes taxes & fees
24 May - 25 May
Hampton Inn & Suites Madison-West
Compare similar properties

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed for Christmas Day:
  • Dining venue

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
All reservations come with 5 passes to Crawdaddy Cove on-site waterpark. Additional passes are not available for sale Friday-Saturday.

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 14 years old are not allowed in the fitness facility, and guests under 14 years old are only allowed in the swimming pool, fitness facility and hot tub with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Hotel & Suites Madison West - Middleton by IHG have a pool?

Yes, this property has a children's pool. Pool access is from 9:00 AM to 9:00 PM.

How much does it cost to stay at Holiday Inn Hotel & Suites Madison West - Middleton by IHG?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Hotel & Suites Madison West - Middleton by IHG on 24 May 2026 start from RM453, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Hotel & Suites Madison West - Middleton by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Hotel & Suites Madison West - Middleton by IHG?

Self-parking and extended parking are free at this property.

What time is check-in at Holiday Inn Hotel & Suites Madison West - Middleton by IHG?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Holiday Inn Hotel & Suites Madison West - Middleton by IHG?

Checkout is at 11 AM.

Does Holiday Inn Hotel & Suites Madison West - Middleton by IHG provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs from 6:00 AM to 10:30 PM on request.

Where is Holiday Inn Hotel & Suites Madison West - Middleton by IHG located?

This family-friendly Madison hotel is located in the business district, within 2 mi (3 km) of Capital Brewery, Pleasant View Golf Course and National Mustard Museum. West Towne Mall and Penni Klein Dog Park are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Reviews

8.6

Excellent

8.6

Cleanliness

8.8

Amenities

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 307 out of 541 reviews
Rating 8 - Good. 122 out of 541 reviews
Rating 6 - Okay. 69 out of 541 reviews
Rating 4 - Poor. 21 out of 541 reviews
Rating 2 - Terrible. 22 out of 541 reviews

Reviews

Verified

10/10 Excellent

Dameon

Liked: Cleanliness
The breakfast was good and the place was clean with the right amount of safety precautions.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Deborah

Liked: Cleanliness
The room was very comfortable. The staff was very attentive to our every need.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Their staff was amazing!
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Linann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and toddler pool area were great way to burn energy for the kids after being the Midwest horse fair.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Stephenie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioner kept our room very comfortable. We had great parking close to door. Staff were very friendly. Breakfast buffet was awesome with lots of options hot and cold, courteous staff and food was always kept full.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean. Pool was very nice. More to do than a normal hotel stay. Family friendly. Would (and probably will) stay here again.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities
Room was fairly clean, pool was easily accessible (ask for wrist band at check in), and the breakfast was great. Perfect mini trip for our family (2yo + 7yo) in cold January.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lisa

everything was perfect for our gathering and yes breakfast was fabulous
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities
Staff was very helpful in hotel and restaurant and lounge. Great experience. Loved the indoor waterpark and nice hot tub.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ben

Liked: Cleanliness, amenities, property conditions & facilities
Clean and kids loved waterpark
Stayed 1 night in Dec 2025
Verified

8/10 Good

Francis

Liked: Cleanliness, staff & service, amenities
Clean room, great breakfast!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Mohamad

Liked: Cleanliness, amenities, property conditions & facilities
Clean, great staff, decent breakfast. Pool was great
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Alexandra

Liked: Cleanliness, amenities, property conditions & facilities
Water park is great for young kids! Nice to have restaurant with good kids menu attached to hotel.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Corinna

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and the staff were extremely pleasant!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities
Nice room close to pool
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Lindsay

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and so easy to get to the pool. The breakfast that was included was AMAZING!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, amenities, property conditions & facilities
The staff was great, rooms were clean and fully stocked. The pool and water park was awesome for the kids. Breakfast was good too
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities
Nice rooms. Kids love the pool.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities
Clean room & waterpark. Very friendly staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, amenities
Very clean rooms!!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were fresh fruit selections and the bacon, sausage and eggs were all prepared nicely. The quality, service, and value we receive during our stays is greatly appreciated.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
I’m very picky about a clean room and this room exceeded my expectations! The staff was very visible at the desk, pool area, breakfast, and cleaning at all times.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great very friendly staff breakfast was good bed was very comfortable and the room was very clean
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jurie

Great staff. Clean rooms. Safe place to stay.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the indoor water park and the area for the breakfast was spacious. Will come back to this hotel when we visit Madison again!
Stayed 2 nights in Oct 2025