Hotel Keluarga di Madison Heights

"Had the room immediately next to the lobby and front desk. Was charged again for room after pre-paying, still see pending on my card despite checking with the desk and filling out a feedback form after visit. Front desk staff were loudly working between 3:30am-6am so we couldn’t sleep at all. Cracks in the ceiling, shades in room didn’t work. Very dated room. Bed was clean and fine. Breakfast was then oddly one of the best we’ve had at a hotel. Just a very, very odd stay."

"It's a great option for folks who enjoy preparing their own meals. While the rooms and furniture show their age, everything was well-maintained, and the staff made us feel genuinely welcome. The breakfast selection was simple, though the reasonable nightly rate means you have the flexibility to make up your own breakfast if you'd like."

"This place is HORRIBLE. Paid 76 dollars for there to be BUGS ON BUGS ON BUGS. They were literally everywhere. My boyfriend and I had to sleep in my car. When we asked the staff for a different room there were bugs in that room also. They said they were aware of the bugs but couldn't do anything to help. Yet still let everybody check in, made no one aware of the bug situation, and had a strict 15-minute no-refund rule once you got the room, even though they knew about the bugs."

"Place was filled with termites and had to change rooms 3 times!"