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Should have hotel shuttle bus running more often. Staffs are very helpful.
EXCEPTIONAL in every way. We stayed for 4 nights, after a cruise which ended in Hong Kong (we took the ferry to Macau). From arrival, they took us the the VIP check-in area, as the regular area had a small line. As an Expedia silver/gold member they gave us a free room upgrade to a huge, 2-room Palace ...
Staff are amazing, from the moment you walk in the door until the moment you walk out. Our first room was noisy due to renovations, went to reception and they gave us a room swap without any questions! Premier bar was our go to for a drink every night - Kaye was amazing! Always welcoming and going ...
Hotel Staff was exceptional and beyond compare! Michelle of Front Desk and Jem of F&B were to name a few who made our stay very special from the moment we stepped into the hotel until we were limousined to the airport.
Elegant and friendly. Beautifully appointed rooms for for King
not in a new condition, but after all it is already quite a lot of years since open
Quite and relatively small hotel in Macau, good size of room
Very great hotel to stay. Kids love the coloring book gift.
Nice Location At Taipa. Old Hotel but tasteful renovation is done. Interior is acceptable though the Bathroom deco is a little bit Primitive. Very convenient location and access to other parts of city.
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