This hotel supposed to be very good because it just opened up 2-3 mos ago, but our room, the doors has some dirty marks and the headboard, disgusting. I asked for a hot tea on a pot the water was warm it wasn’t even hot; so I called to have another tea pot requested extra hot. Well guess what the water was dirty, and it wasn’t even hot. Very disappointing. I tried reaching out to manager but he was hiddinf, front desk telling me a lot of excuses. We are definitely not staying here again and I will tell all my family and friends not to stay at Royce hotel. I have a video of the dirty water in the hot pot but is not uploading here.