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Reviews of Première Classe Lyon Est - Saint-Priest Eurexpo

Première Classe Lyon Est - Saint-Priest Eurexpo
28 Rue Monseigneur Ancel, Saint-Priest, Rhone

Reviews

8.2

Very good

Rating 10 - Excellent. 387 out of 1000 reviews" "
Rating 8 - Good. 412 out of 1000 reviews" "
Rating 6 - Okay. 98 out of 1000 reviews" "
Rating 4 - Poor. 55 out of 1000 reviews" "
Rating 2 - Terrible. 48 out of 1000 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Robert

Travelled with group
Got to this hotel to be told it is being refurbished we were transferred to another hotel very sure that Expedia do not know of this nor were we notified extra expenses in getting to the other hotel not very good at all very nab & no notice of changes made
Stayed 1 night in Oct 2023

2/10 Terrible

Sam, San Gabriel

Stayed 1 night in Aug 2023

2/10 Terrible

Rhys

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived at this hotel with no one to be seen. I was greeted by a security guard who advised me the hotel was permanently closed, however my reservation was never cancelled. Don’t book this hotel!!

8/10 Good

Lay Teng

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Aircon is not working. It’s warm in summer. Opening the window is not a solution as it is next to a highway. Staff is helpful and friendly.
Stayed 1 night in Jun 2023

8/10 Good

Renaldo, Cape Town

Response from La réception on 22 Jun 2023
Bonjour et merci pour votre notation. N'hésitez pas à nous vos suggestion. au plaisir de vous revoir. cordialement

10/10 Excellent

Jessie

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, and a,great bakery near by...
Stayed 3 nights in Jan 2023
Response from Front Office on 8 May 2023
Dear Jessie,Thanks a lot for your nice feedback. We're looking forward to welcome you soon. Best regards

8/10 Good

Jason, Cohutta

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk person was very friendly and helpful. Liked that there was a restaurant next door to hotel and also gave a discount for hotel guests.
Response from Front Office on 11 Jan 2023
Dear Jason,Thanks a lot to share your nice feedback about your last stay. We are glad to read that you enjoyed your stay. We are looking forward to welcome you soon. Best regards.

4/10 Poor

DJWelch

Stayed 1 night in Sep 2022

6/10 Okay

Erich

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Meet

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Ok..Passable
Stayed 1 night in May 2022

8/10 Good

Nikola

Stayed 1 night in Feb 2022
Response from Angeli on 10 Mar 2022
Bonjour, Toute l’équipe de l'Hotel Première Classe vous remercie pour votre message.

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for Lyon St-Exupery.
Stayed 1 night in Feb 2022
Response from Francesca on 10 Mar 2022
Bonjour, Nous vous remercions pour l'attention que vous portez a notre établissement. A très bientôt !

8/10 Good

Sed, Paris

Travelled with family and small children, Business traveller
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Price vs quality We were looking for a place on our way home to spend the night. This hotel was comfy without being too expensive.
Stayed 1 night in Aug 2020

8/10 Good

AndrewW, Oxford

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, tidy and well cared for budget hotel on the outskirts of Lyon. Easy to get to and parking available. The perfect businessman's stop-and-drop hotel.
Stayed 1 night in Apr 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Basic property but ok for one night stopover. 2 small towels to share between 3 was not great.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On route to ski holiday
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Location - it was difficult to get a cab because of its proximity to the show and the cab was expensive because of traffic.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Very good hotel. Clean and in good condition. Good parking facilities. Good mattress.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay away from this hotel , bad location and service no shuttle even the taxi won’t take you from the airport .
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very very clean I was happy with the room
Stayed 1 night in Aug 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

4/10 Poor

Sarah

What a let down
The hotel was located smack in the middle of an industrial section of town; zero to walk to nearby. The only public transport was a bus a few blocks away that took 20 minutes to get you downtown even though downtown was less than 5 miles away. Taxi's would not come to the hotel so you"had to call/hire a private driver" (from the front desk clerk), and of course, cost about 10 Euros more per ride! Never again would I ever stay here.
Stayed 2 nights in Jul 2019
Response from Front office on 16 Jul 2019
Dear customer, we regret that the location of our establishment did not agree. It is true that the bus station is located just 3 minutes walk at the end of the street but it can take 20 minutes to get to the center of Lyon because of frequent bus stops. For customers who do not want to take the bus and have not provided any means of locomotion, we make available VTC numbers familiar with our establishment so as not to get lost. However, we work independently of each other and are totally unaware of the rates charged and the concurrency of this area. Best regards.

8/10 Good

keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from La reception on 18 Jul 2019
Cher client, Nous vous remercions d'avoir pris le temps de nous attribuer cette notation. Au plaisir de vous revoir. Bien cordialement.

8/10 Good

Hector

Liked: Cleanliness, property conditions & facilities, room comfort
Hard to find someone at the front desk at night. Very nice, but not big room
Stayed 1 night in Jul 2019
Response from Front Office on 16 Jul 2019
Dear guest, Thanks a lot for your feedback. Maybe our night-auditor was busy answering a request from other guests but rest assured that we are doing it as quickly as possible in order to quickly take care of our late arrival clientele. We are looking forward to welcome you soon. Best Regards

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for Attending Events at Lyon Stadium
Stayed here for 6 days to attend the semifinals and final of the Women's World Cup. Very pleased with the room and bathroom. Air conditioning worked extremely well. "Breakfast" is not worth the fee they charge, and if you need coffee, they have a pay machine in the lobby. Parking was excellent with both a parking lot in front and garage parking under the hotel included in the price. You are very limited on dining options, but you don't have to drive far to find multiple places to eat as well as shopping.
Stayed 6 nights in Jul 2019
Response from La reception on 22 Jul 2019
Dear Customer, What a pleasure to read a comment like yours. We thank you and are glad that you enjoyed this stay with us. We hope to have the pleasure to welcome you again to visit our beautiful city of Lyon. Best regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from La reception on 18 Jul 2019
Cher client, Nous vous remercions d'avoir pris le temps de nous attribuer cette notation. Au plaisir de vous revoir. Bien cordialement.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was quite limited. We would prefer some fruit options, just apples or oranges. Something simple.
Stayed 2 nights in Jul 2019
Response from Front Office on 16 Jul 2019
Dear guest, Thanks a lot for your feedback. We are looking forward to welcome you soon. Best regards

2/10 Terrible

aileen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Horrible hotel
Did not enjoy the stay here. From our arrival the staff were unhelpful. Put us on 4th floor then told us lift was broken. Asked to be moved floors and they put us on the third in a near empty hotel. They did eventually carry our bags up but I had to get angry before they would which spoilt our trip from the start. Later on we asked about public transport to the groupama stadium to see the women's world cup semi final. They said there is none and said we had to get a taxi. We decided to walk, literally got round the corner, saw a bus stop and asked the driver of the 76 bus and got the bus straight there. Definitely would not recommend this hotel to anyone.
Stayed 7 nights in Jun 2019
Response from La reception on 22 Jul 2019
Dear customer, we regret that you have not enjoyed your stay with us. It is true that our elevator having broken down it has strongly impacted the quality of stay of our customers and penalized our activity. Nevertheless this technical incident completely independent of our will has been solved. Best regards.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and very quiet considering it is next to a very busy dual carriageway.
Stayed 7 nights in Jul 2019
Response from Front Office on 16 Jul 2019
Dear guest, Thanks a lot for your nice feedback. It's a pleasure to read that you enjoyed your stay and we are looking forward to welcome you soon. Best regards

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jul 2019
Response from La reception on 11 Jul 2019
Bonjour, Nous vous remercions d'avoir pris le temps de nous attribuer cette notation. Au plaisir de vous revoir. Cordialement

6/10 Okay

Lucy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2019
Response from La reception on 11 Jul 2019
Bonjour, Nous vous remercions d'avoir pris le temps de nous attribuer cette notation. Au plaisir de vous revoir. Cordialement

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
As advertised. Pretty clean and serviceable accommodations.
Stayed 1 night in Jul 2019
Response from La reception on 8 Jul 2019
Dear, Thanks a lot for your feedback. We are looking forward to welcome you soon. Best regards

2/10 Terrible

Verified traveller

Stayed 1 night in Jul 2019
Response from La reception on 11 Jul 2019
Bonjour, Nous vous remercions d'avoir pris le temps de nous attribuer cette notation. Au plaisir de vous revoir. Cordialement

10/10 Excellent

AC, California

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent help. The staff was very accommodating and went out of their way to help us with transportation. Only issue was the elevator was not working.
Stayed 1 night in Jul 2019
Response from Front office on 16 Jul 2019
Dear guest, Thanks a lot for your nice feedback. It a pleasure to read that you enjoyed your stay even the lift was down (we are really sorry about that) and we are looking forward to welcome you soon. Best regards

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I understand that they are French but the staff was extremely unhelpful.
Stayed 1 night in Jul 2019
Response from Front Office on 9 Jul 2019
Dear customer, we thank you for taking the time to share your opinion about your recent stay with us but regret that this stay did not bring sincere satisfaction. We hope to have the opportunity to welcome you again in better conditions. Best regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019
Response from La reception on 3 Jul 2019
Cher client, nous vous remercions d'avoir pris le temps de nous avoir attribuer cette notation. Au plaisir de vous revoir. Bien cordialement.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location...cleanliness...pricing . Would definitely use again if visiting Lyon
Stayed 1 night in Jun 2019
Response from Front Office on 11 Jun 2019
Dear Guest, Thanks a lot to choose our establishment and write this nice feedback. It's a pleasure to read that you enjoyed your stay and we are looking forward to welcome you soon. Best regards.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean rooms, quiet hotel Beds, pillows very comfortable
Stayed 1 night in May 2019
Response from Front office on 4 Jun 2019
Dear, Thanks a lot for your nice comment, we are looking forward to welcome you soon. Best regards

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Ed sheeran concert
Hotel was very nice, service a little lack lustre and lazy. On arrival we were told that the yowels were not yet dry and we would need to o to the faundry room to collect when needed......we actually needed them at time of arrival. Shower leaked all over the floor so could only use the bathroom in bare feet. It was a room for three people, three people booked in but only two pillows!!!! Very easy for Groupame stadium.
Stayed 1 night in May 2019
Response from Front Office on 4 Jun 2019
Dear guest, we thank you for taking the time to write us your feedback which will be shared with all the staff to improve our quality of service. We look forward to seeing you again next time. Best regards.

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities
very basic hotel, long time to check in and reception unhelpful
Stayed 1 night in May 2019
Response from Front Office on 13 May 2019
Dear, We are sorry for the inconvenience on the check-in. We take all the measures so that it does not happen again. Best regards

6/10 Okay

Guest

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The plus- its cheap and clean. For one night stay before an early flight -its fine. 20 minutes drive from the airport. The minus- staff could be more helpfull, for example as of how to get the parking gate open, towels could be in better condition, a towel for each guest would be nice to have (we were 4 but only 3 towels) the shower door doesnt shut well so the water from the shower leaks all over the bath room floor . If you can live with that -you get a very cheap and clean place to pass the night.
Stayed 1 night in Apr 2019
Response from Front Office on 26 Apr 2019
Dear Customer, We thank you for this feedback. We are sincerely sorry for not having been able to give you complete satisfaction during your stay but hope to have the pleasure to welcome you again during a next stay near the airport. Best regards.

8/10 Good

Annamaria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pastry school orientation trip
The location of the hotel was close to most roads traveled, the breakfast was very appropriate and inviting. The room was clean and very comfortable. The parking lot also had access to a restaurant that was very convenient. I would recommend this hotel for a quick trip.
Stayed 3 nights in Mar 2019
Response from Front Office on 19 Mar 2019
Dear Madam, Thanks a lot for this nice feedback about your last trip. It's a pleasure to read that you enjoyed your stay in our hotel and we are looking forward to welcome you soon for your future trip. Best regards.

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean and friendly check in. V basis but comfy beds and close to the airport. Good parking (tight spaces!) - quiet and simple.
Stayed 1 night in Feb 2019
Response from Front Office on 13 Mar 2019
Dear Customer, We thank you for your feedback about your stay. We hope you have a good time and we will have the pleasure to welcome you again. Best regards.

10/10 Excellent

AP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice short stay place. Lovely rooms and facilities
Stayed 1 night in Jan 2019

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Located a little far from the city but we had no problems catching the bus & train. Bus stop to the train station was 5min walk from the hotel. Nice new hotel, room was clean, modern & well set up. Liked the bathroom which was modern & clean. would definitely go back
Stayed 2 nights in Sep 2018

8/10 Good

Eyal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Rajendra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Giuseppe

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2018