Balcony

Reviews of Mystery 13 B&B

3 out of 5
Mystery 13 B&B
No 13, Zhongxiao Village, Luodong, Yilan County

Reviews

9.4

Exceptional

Rating 10 - Excellent. 70 out of 94 reviews" "
Rating 8 - Good. 18 out of 94 reviews" "
Rating 6 - Okay. 5 out of 94 reviews" "
Rating 4 - Poor. 0 out of 94 reviews" "
Rating 2 - Terrible. 1 out of 94 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

8.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cindy, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
We booked the Bali style room, which was spacious, romantic, and bright! It features Bali style design/decoration with a semi outdoor shower/bathtub and a balcony with an incredible view of the rice paddy. We were able to take a bath in the large tub at night while listening to the sound of crickets. The host Vernnica allowed us to postpone the check-in date even though the room rate was non refundable via expedia. When the host found out that I couldn’t change the date via Expedia in the US, she contacted the one in Taiwan and took care of it for us. It was much appreciated as we had a family scheduling conflict. The building itself only had 4 rooms (they also have 2 other buildings nearby cater to large groups, please check their website). We were given the Bali room on the 3rd floor. It was so quiet at night that we did not hear the guests from the other room (they had a family), so it felt like we were the only people there. Please note that the room does not have a mini fridge but we were able to store our stuff in the kitchen fridge. The housekeeper (Ms. Sauan) made us delicious breakfast every morning. She was very friendly and helpful with local attractions and tips. We also learned about the bnb’s history and the history of Taiwan. Definitely choose this location for your future stay in Luodong/Yilan.
Stayed 2 nights in Mar 2018
Response from Vernnica Cheng on 11 Apr 2018
Hi Mayonaka, It’s our honor to let you have wonderful stay in our B&B. We hope you can know more about Taiwan, and also Yilan, the lovely place! Wish we could see both of you next time when you visit Yilan again! Mystery13bnb

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hosts and place
Awesome hosts and place. Look forward to coming back every night. Breakfast was really good!
Stayed 2 nights in Mar 2018
Response from Vernnica on 23 Mar 2018
It's really great that your whole family have a wonderful time in I-Lan & Luodong. It is also our presure to have guests like you to stay in our Mystery13 B&B. We all wish every guests visit I-Lan & Luodong can realize how the lovely and beautiful place it is. And than leave the best memory in minde after leave. Mystery13bnb

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in the countryside of Taiwan, Luodong
We stayed in this B&B to have a different experience from the hotel in Taipei. The B&B is quite quaint like staying in a house. We ate breakfast cooked by the hotel with another guest and had a good chat about places to see and things to eat. Location is not the most central and hard to find even for taxi driver. Check in was not the smoothest as the B&B was closed and we had to wait for the property manager to arrive while it was raining very hard outside. However she was quite friendly and helpful with suggestions and provided us with extra blanket as it was cold that night. However Luodong is not a major tourist attraction and the sites are quite barren in Dec so probably better to go there during the spring or summer.
Stayed 1 night in Dec 2017
Response from Vernnica on 2 Jan 2018
Thank you for your love Mystery 13 B&B~ B & B check-in time is PM3: 00, check-out AM11: 00. The middle time is of the staff to clean and rest time. If you need to put your baggage,please notice us in advance. Yilan city is a slow-moving town, suitable for stopping the busy pace of the city, just in fields and mountains,.The next time if have the opportunity to come back to Yilan. Hope you can arrange a few days time, let us introduce the beautiful scenery here to you! Such us: 太平山,翠峰湖,梅花湖,福山植物園,礁溪五峰旗,林美石盤步道,長埤湖,羅東林場..... Mystery13 bnb

8/10 Good

Pearly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing host and breakfast!
The minsu owner, Vernnica, was super friendly and cheerful. Breakfast was amazing! There was coffee, tea and biscuits in the kitchen which you are free to help yourself to. My only issue was with the toilet which is see through - perhaps not an issue if you are staying with your significant other but I was there with my parents so...lol. It was an interesting bonding experience. Otherwise the room was clean and the house beautiful. A bit tough to get to if you don’t have transport.
Stayed 1 night in Nov 2017
Response from Vernnica on 11 Dec 2017
Thanks for your loving and recommdation...Providing a comfort and memorable stay is our mission to achive. We are glad you love our Mystery13bnb. Of course, we will very welcome you to come to visit us again! Mystery13 bnb

10/10 Excellent

Leo, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the place!
It oversees a small waterway and rice field. The owners of the place has decorated the place beautifully and comfortably. The owners and staff are very friendly and hospitable. The owners will contact you prior to the day of arrival. Although we arrived at night via a free shuttle bus and the area is not brightly lited, they will arrange someone to guide and bring you to the place. It is a short walk from the bus stop. Love it.
Response from Vernnica on 14 Apr 2017
We are so happy to know you like our lovely place and our friendly service . You are also our welcome guests which make us feel happy! We wish could see you come back to I-Lan and visit us! Mystery13bnb

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hostel near a park
Nice staff Nice room Very convenient for me to walk to a park
Response from Vernnica Cheng on 2 Mar 2017
We are so happy to know you like our lovely place and the beautiful Sport park. You are also our welcome guests which make us feel happy! We wish could see you come back to I-Lan and visit us! Mystery13bnb

10/10 Excellent

Steve, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful B&B
Stayed here 2 nights in the room on 3rd floor facing the street. This is a wonderful B&B-- newly renovated, warm and inviting, impeccably clean, delicious breakfast, and hosts who kept looking for ways to help make sure we had a great time. It's in a residential area in Luodong, quiet at night, but not far from the night market, train station, etc. The owners speak both Mandarin and English. Highly recommended. The owners have three properties in town, this is their latest project. And, even though our room was fine, we caught a glimpse of the room across the hall--it looked even better (3rd floor facing rear).
Response from Vernnica on 14 Jun 2016
We are appreciate that you love our homestay. I-Lan is a lovely and wonderful place to let you feel what the relax life is. We sincerely wish both of you can visit here again and stay for longer days. And of course we welcome you to stay in Mystery13!

8/10 Good

ME, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfort and have a good room view.
Very comfort and have a good room view, but quiet far away from city.
Response from 小汶 on 21 Jan 2016
Thanks for your comment. Shuttle bus can communicate bnb & city is very convenient ~

10/10 Excellent

Kris

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from VernnicaCheng on 6 Sept 2021
您好: 感謝您的喜愛祕境13~ 歡迎有機會再接待您入住! 祕境13敬上

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from Vernnica on 6 Apr 2021
謝謝您的喜愛祕境13,也歡迎有空常來宜蘭玩,謝謝~

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
萬長春圳美景
落地窗外面對萬長春圳二結幹線與水利地美景! 喜歡舒適的浴缸與陽台區
Stayed 1 night in Feb 2021
Response from Vernnica Cheng on 27 Feb 2021
非常感谢您的喜爱祕境13~ 歡迎有空進來坐坐喝咖啡! 祕境13敬上

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2020
Response from Vernnica Cheng on 18 Jan 2021
非常感謝您的喜愛祕境13~ 歡迎有空常來宜蘭玩!

10/10 Excellent

yii shiuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CP 值高的住宿
步行可到羅東運動公園,停車方便。房間和官網照片一樣佈置獨特,空間大而舒適,早餐豐盛。
Stayed 1 night in Sep 2020
Response from VernnicaCheng on 13 Oct 2020
非常感謝您的五🌟🌟🌟🌟🌟級評價~ 我們也會持續努力,讓每位到祕境13住宿的旅客們有著豐富及美好回憶~ 祕境13敬上

10/10 Excellent

Yu-Chuan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境好,近羅東夜市及運動公園,早餐非常好吃,值得再來👍
Stayed 1 night in Jul 2020
Response from Vernnica on 31 Aug 2020
您好:非常感謝您的喜愛秘境13,宜蘭的好山好水好人情,真的值得國人安心旅遊的好選擇~ 祝:平安喜樂! 祕境13敬上

10/10 Excellent

SENG CHUN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

10/10 Excellent

Yu-Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
舒適、溫馨 位置就在羅東運動公園旁 早餐非常好吃!
Stayed 1 night in Jun 2020

10/10 Excellent

Chinghsun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒的住宿環境,推薦給想來宜蘭玩的你們!
Stayed 1 night in Jun 2020

8/10 Good

Hsiao chun

Stayed 1 night in May 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常棒的體驗
環境非常舒適,距離景點也相當方便,老闆以及老闆娘也都十分熱情,跟我們聊了很多,非常開心
Stayed 1 night in May 2020
Response from Vernnica Cheng on 6 May 2020
您好: 感谢您非常🈵️意的评價~ 民宿走出去即是占地47公顷的羅東運動公園,碼頭、落羽松大道、野餐亭、望天丘....,防疫期间出遊,走出戶外,來個芬多精之旅增加抵抗力,讓心情放鬆,紓解釋放壓力的心靈旅程! 祝:平安喜樂~ 祕境13敬上

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay your night!
Warm greetings from host, even we got there a bit late at night! Comfortable rooms, perfect tubs and delicious breakfast!
Stayed 1 night in Apr 2020
Response from Vernnica Cheng on 2 May 2020
Dear Ms.Wang, It’s our honor to let you have wonderful stay in our B&B. We hope you can know more about Yilan, the lovely place! Wish we could see both of you next time when you visit Yilan again! Mystery13bnb

10/10 Excellent

Ya-Chi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒的住宿
老闆與老闆娘很熱情的介紹宜蘭景點,床鋪與浴缸乾淨舒適,早餐好吃,適合放鬆小旅行。
Stayed 2 nights in Feb 2020
Response from VernnicaCheng on 22 Mar 2020
您好: 感謝您非常滿意的評價~ 提供舒適、乾淨的住宿環境,一直是祕境13堅持的原則,尤其是現今疫情的關係,我們更加強,每日退房後的清潔消毒工作,讓每位出遊的旅客們,放假來到宜蘭玩,能無負擔且開開心心、輕輕鬆鬆,不同於以住的旅遊體驗~ 祝:平安喜樂! 祕境13敬上

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Vernnica Cheng on 27 Oct 2019
您好: 感謝您非常滿意的評價~ 祕境13也會持續努力,讓每位到宜蘭旅遊的旅客們多認識宜蘭這個勁有人情味也勁好玩的好所在! 祕境13敬上

8/10 Good

光煒

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
可以納入選擇
屋主親切,停車方便,但地址不好找
Stayed 1 night in Sep 2019
Response from Vernnica Cheng on 3 Oct 2019
您好: 非常感謝您的喜愛祕境13~ 非常抱歉~當天宜蘭下大雨,傍晚天色灰暗,路牌較不明顯,耽誤您導航的路程,希望這回的旅途愉快! 祝:平安喜樂! 祕境13敬上

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and recommended
Nice cozy atmosphere with friendly host and delicious breakfast!
Stayed 1 night in Sep 2019
Response from Vernnica Cheng on 2 Oct 2019
Hi Micheael, It’s our honor to let you have wonderful stay in our B&B. We hope you can know more about Yilan, the lovely place! Wish we could see both of you next time when you visit Yilan again! Mystery13bnb

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Vernnica Cheng on 7 Sept 2019
您好: 感謝您非常滿意的評價~ 祕境13也會持續維持優質的住宿品質,給每位到祕境渡假的旅客們,也歡迎有機會常來宜蘭玩! 祝:平安喜樂! 祕境13敬上

10/10 Excellent

Chih Hao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Vernnica Cheng on 30 Aug 2019
謝謝您們的喜愛祕境13民宿~ 炎熱的夏天過去了,接下來這涼爽的秋天,是暢遊這片蘭陽平原最舒服的季節,希望有機會再相見! 祝:平安喜樂~ 祕境13敬上

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Vernnica Cheng on 26 Jul 2019
非常感謝您非常滿意的評價~ 我們也會持續努力,維持優質民宿! 也歡迎有空常來宜蘭玩! 祝:平安喜樂~ 祕境13敬上

10/10 Excellent

Yu-ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
老闆和老闆娘相當親切,房間舒適,環境便利,自己煮的早餐豐盛,把不敢吃的洋蔥和蔥也努力吃掉,有機會會再來!
Stayed 1 night in Jul 2019
Response from Vernnica Cheng on 24 Jul 2019
非常感謝您們的喜愛祕境13民宿~ 夏天的宜蘭不僅有好玩的童玩藝術節、藝穗節,更有蘇澳冷泉季,喜歡東部美麗海岸的旅客,來頭城和蘇澳踏踏水,沖涼了酷熱的夏天,來到這片悠閒的蘭陽平原,感受渡假的美好吧~ 祝:事事順心! 祕境13敬上

10/10 Excellent

mindi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
太棒了,舒適乾淨,服務絕佳,我們會再來
Stayed 1 night in Jun 2019
Response from Vernnica cheng on 1 Jul 2019
您好: 非常感謝您的喜愛祕境13~ 夏天的宜蘭有許多精彩的活動安排,也等著大家來探索,蘭陽平原的夜景燈光更不同於城市繁華的街道,我們也會持續維續優質的住宿品質,歡迎來自各地的旅客們,來到台灣宜蘭旅遊~ 祝:平安喜樂! 祕境13敬上

6/10 Okay

Verified traveller

Stayed 1 night in Jun 2019
Response from Vernnica Cheng on 13 Jun 2019
感謝您的喜愛祕境13民宿~

10/10 Excellent

Kin Wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
一個家的感覺
Good experience
Stayed 2 nights in May 2019
Response from Vernnica Cheng on 11 Jun 2019
非常感謝您的喜愛祕境13民宿~ 也歡迎有空常來宜蘭玩!

10/10 Excellent

Shyuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Vernnica Cheng on 13 Jun 2019
謝謝您們的喜愛祕境13~ 我們也會持續努力提供更優質住宿環境,給每位來祕境住宿的旅客, 也歡迎有空常來宜蘭旅遊渡假! 祕境13敬上

10/10 Excellent

YAT SO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Vernnica on 13 Jun 2019
感謝您非常滿意的評価~ 我們也會持續提供更優質的住宿的氛圍,給每位來到祕境13渡假的旅客們。 祝:平安喜樂! 祕境13敬上

10/10 Excellent

tong en

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
老闆娘很熱情,看到民宿覺得溫馨,房間與照片相符,很喜歡,整體很乾淨!附近環境很安靜晚上可以聽青蛙還有蟲叫聲~早餐也好吃,總結我覺得很棒的一次住宿經驗,下次來宜蘭會再選擇這間民宿
Stayed 1 night in Mar 2019
Response from Vernnica Cheng on 7 May 2019
非常感謝您入住祕境十三並與我們分享您的住宿體驗, 我們十分榮幸能帶給你一段美好的住宿時光。早餐的部分,我們的早餐除了使用宜蘭在地食材,也會定期更新菜单,讓您們享受如家般的舒適入住感受。 再次感謝您的喜爱祕境十三~ 祝:平安喜樂! 祕境13敬上

10/10 Excellent

CarsonL

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
這家家庭旅馆如圖片中一樣裝潢, 比較新淨, 空間非常寬敞, 老闆及老闆娘非常友善, 旅馆提供的早餐天天不同, 如果你想找個地方放鬆休息, 這個地方很合適. 唯一美中不足就是比例偏遠, 不過有免費穿越巴士的~
Stayed 3 nights in Mar 2019
Response from Vernnica on 20 Mar 2019
感謝您們的喜愛祕境13~ 宜蘭在不同的季節變化卻有著不同的風情,相同的是這兒不同於繁華都市的鄉土人情味。想要有個悠閒又豐富的旅行,來到祕境13,體會過的人,也才能明白~ 2019.3/30~5/12的宜蘭綠色博覽會,也歡迎您們的再度光臨喔~

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
友善親切, 有人的溫暖與味道的一家民宿.
民宿老板和老板娘都非常和藹可親,到達民宿後, 民宿老闆還親自引導到專屬停車場停車, 實在是太親切了! 進入民宿發現環境清幽、寧靜,地方很整潔, 整體擺設空間設計很有品味。尤其是那黑膠, 超對我的口味. 老闆還大方地撥放黑膠, 一起討論. 太感動了....另外我們的房間也很不錯. 隔天早上民宿老闆與老闆娘親做早餐. 美味可口. 看的出來處處都是很用心為客人著想. 用餐期間, 民宿老板與老闆娘還會分享當地景點與美食. 讓我們這次的旅行處處充滿驚奇與幸福的感覺~~
Stayed 1 night in Jan 2019
Response from Vernnica on 19 Jan 2019
您好: 非常感谢您非常满意的评價~ 與客人們分享生活點滴、分享喜爱的音樂,一邊品嘗咖啡、一邊閒聊旅遊,或许就在那一點不經意中,又有另一番不同啟發,大家能有緣相聚,就是一種缘分,願你我都能珍惜當下~ 祝:平安喜樂! 祕境13敬上

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
我們很喜歡這家民宿給我們的住宿體驗-超棒的民宿主人!!!
這家民宿真的很用心, 我們一進門就被眼前溫馨的空間與設計給感動到. 住過這麼多民宿, 能見到如此用心在各個小地方, 真的不簡單. 看的出來民宿主人處處為入住客人的設想與體貼. 在民宿老闆體貼的接待與用心的解說各項用品設施, 並且提供我們很多有用的資訊, 譬如用餐建議, 交通建議. 景點建議, 讓我們備感溫馨. 房間的擺設也很有格調. 該有的設施都很齊全. 當晚在一個非常安靜的環境, 睡了一個超舒服的覺. 哈哈...想要很吵很high的人, 應該不適合選這裡. 隔天的早餐也非常豐富好吃, 而且是民宿老闆親自現做早餐. 還有好喝的現磨咖啡可以取用, 超棒的. 說真的, 這樣的價位, 能住到這樣的民宿, 真的是太幸運了. 另外周圍的環境也很好, 有運動公園, 也有免費的交通車可以坐!!! 我下次再來宜蘭玩, 肯定會再回來找老闆的!!!
Stayed 1 night in Jan 2019
Response from VernnicaCheng on 16 Jan 2019
您好: 感謝您們的喜愛祕境13~ 來到祕境渡假,不論是行程的規劃或觀光景點的建議,我們都很樂意為大家服務,畢竟我們是居住在宜蘭,相處的時間也長,而且老闆和老闆娘也是喜歡到處吃吃喝喝的咖,有時客人們也會推薦給我們一些新的餐廳,大夥們在餐桌上閒聊時,也常常互相分享心得,就這樣累積了不少的資料庫吧~有希望您下回來宜蘭玩,也能過來祕境,找我們喝喝咖啡! 祝:平安喜樂! 祕境13敬上

10/10 Excellent

HSINTZU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Vernnica Cheng on 24 Nov 2018
非常感謝您們的喜愛祕境13~ 不論是晴天或雨天,宜蘭總有很多景點值得介紹,不知當天介紹給您的私廚料理,合您們口味嗎?也歡迎有空常來宜蘭旅遊~ 祝:平安喜樂! 祕境13敬上

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整潔,舒適,景觀好,民宿貼心服務
非常熱心貼心的老闆和老闆娘,峇厘島房型景觀很棒,早餐很用心。
Stayed 1 night in Nov 2018
Response from Vernnica Cheng on 16 Nov 2018
您好: 非常感謝您們的喜愛祕境13~ 提供乾淨又舒適的住宿環境是我們的職責,祕境13真心希望每位來到祕境渡假的旅客們,除了享受悠閒的渡假氛圍;也能多了解這片蘭陽平原四季的真善美,和感受體會有*溫度*的宜蘭民宿. 祝:事業順利~ 祕境13敬上

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
入住這間請三思
不值這個價位,沒有很推薦,隔音效果普通,房間內無水無冰箱,沐浴設備無刮鬍刀,且部份設備未維修有狀況,床的設計位置很高,下床容易踩空受傷,早餐很敷衍,ㄧ片吐司搭幾塊水果。
Stayed 1 night in Oct 2018
Response from Vernnica Cheng on 31 Oct 2018
您好: 非常感謝您的評論~ 是的!要選擇祕境13*民宿*前,一定得三思而行。因為祕境13是*民宿*非*飯店*!是民宿⋯。 不知是否是您入住時間巳過了民宿最晚抵達時間(PM6:00)?在辦完入住手續後,因急著外出用餐,忽略了我們在每組客人入住前的環境介紹?民宿主人在每組客人入住時,一定會提醒客人:若有任何個人用品或房內没準備的,歡迎隨時告知、房內没瓶裝水,但有準備保溫瓶,歡迎至1F餐廳取用過濾式飲水機之安全飲用水;另外,峇里景觀床下有備貼心小台階,方便個頭矯小的客人們使用。當日(假日),也有告知您,前組退房客人有告知房間浴缸的阻水笩彈力鬆弛,民宿也巳通知維修人員,但回覆:要週一才上班。所以要麻煩勞駕您先行*手動*按下阻水彈起才能漏水。當晚,您泡完澡要漏水再泡,也來電要求我們上樓並也親自處理了。特別是早餐,真的很抱歉!我們在任何平台資訊上都是說明,我們是現作套餐(非飯店Buffet),但也都是老闆娘和管家們每日提前兩小時起床準備的愛心早餐,或許您覺得當天準備的新鮮蔬果及其他菜色,都不是您喜歡吃的?但也請不要隨意用*敷衍*2字,來形容在宜蘭這片土地上,用心經營十年左右的民宿。雖然您預訂的用餐時間(AM10:00),己超過民宿最晚用餐時間(AM9:30),但您的早餐也都是您在下樓時,現作菜色。和其他組客人的早餐份量是一模一樣的(鮮奶和咖啡、其他鮮果汁及乳製品;盤中至少有7·8樣菜色)。也希望您下回的旅遊,在選擇住宿前,能多多參考住宿網站及相關住宿資訊~ 祝:平安喜樂! 祕境13敬上

10/10 Excellent

Pei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Vernnica Cheng on 14 Sept 2018
非常感謝您5顆星的評價~ 也歡迎有空常來宜蘭旅遊、渡假、放空⋯⋯ 祕境13敬上

10/10 Excellent

YU HAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Vernnica Cheng on 16 Aug 2018
謝謝您們的喜愛祕境13民宿~ 期待下次相見!

10/10 Excellent

WEI-CHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒的住宿經驗
雖然位於巷子中,但是別緻的裝潢與熱情的服務讓人有很驚豔的感覺,使人有渡假的寧靜感也不失方便性。老闆與管家會提供很豐富的早餐,也會提供很多在地旅遊的建議(景點、美食)與經驗,對外地遊客來說是很棒的幫助~
Stayed 2 nights in Jun 2018
Response from Vernnica Cheng on 11 Jul 2018
您好: 感謝您非常滿意的評價~ 無論您來自何處,大夥兒有緣相見於祕境13,當然就要介紹一下,咱們生活的好所在-宜蘭,從頭城-》礁溪-》宜蘭-》羅東-》蘇澳,宜蘭從北到南,玩透透,因為位於中間的羅東鎮,到哪兒都很近,想要遠離塵囂,過個悠閒的假期,歡迎來到宜蘭慢遊~ 祝:平安喜樂! 祕境13敬上

10/10 Excellent

CHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Response from Vernnica Cheng on 28 May 2018
非常感謝您們的喜愛祕境13~ 夏天的宜蘭,除了祕境附近占地47公頃的羅東運動公園優美景色,傍晚椰林大道的水舞表演;還有烏石港的賞鯨;南澳溯溪;安農溪泛舟活動等⋯⋯,都是不錯的體驗,希望下回有機會再介紹更多好玩好吃的景點囉~ 祝:事業順心! 祕境13敬上

10/10 Excellent

vivian, 台灣

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很有家的感覺
很喜歡這家民宿,每個角落都有主人精心的設計,傢俱也都蠻有質感的,洗澡的蓮蓬頭很好洗,房間也很溫暖(有小台的電暖器),床也很好睡,尤其是現作的早餐很好吃,民宿的周圍很安靜,讓人有種不想回家的感覺,離羅東夜市開車約15分鐘,不會太遠,以後來宜蘭會想在入住的一家民宿❤️
Stayed 1 night in Feb 2018
Response from Vernnica Cheng on 21 Feb 2018
非常感謝您的喜愛祕境13民宿~ 民宿裡擺設的點點滴滴,都是老闆與老闆娘親自挑選的用品;民宿每日的早餐食材也是前一日至市集中採買的蔬果,在網站上真實呈現民宿的風貌,讓每位旅遊的旅客們,選擇心目中的理想住宿,也是民宿的精神所在,我們也真誠的樂在其中,經營這片我們喜愛的土地,每日接待來自不同國家;來自台灣不同區域的旅客們,認識了彼此也結識了許多好友,也歡迎或想到宜蘭旅遊的朋友或許偶爾工作累了,只想放空一下的上班族們,換個環境轉換個心情,或許就能激起新思維的火花~ 祝:事業順心! 祕境13敬上

10/10 Excellent

HUNG-CHIEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018
Response from Vernnica Cheng on 21 Jan 2018
非常感謝您們的非常滿意及喜愛祕境13民宿~ 用心&真忱地對待每位到祕境13渡假的旅客們,是我們一直以來經營的方向. 真的很開心,能在這裡有緣相遇,,早晨庭院外;河岸櫻花樹間的五色鳥,是否也讓您們驚豔到了呢!還有民宿外的羅東運動公園,非常推薦是一定要去散步的景點,每個季節;每個角落;每個區域,從頭到尾,都可以讓我們細細品味,大自然的力量就是那麼神奇又有魔力~^_^~我們也很珍惜與大家認識的緣份, 希望下回能再分享更多好玩的景點~ 祝:平安喜樂!! 祕境13敬上

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018
Response from Vernnica on 12 Jan 2018
非常感謝您的5顆星評價~ 每間房間的擺設及用品,都是老闆娘親自挑選及愛用物品之分享,出國旅遊時都不忘把自己珍藏及新鮮的事物分享給每位到祕境13渡假的旅客們,羅東運動公園旁的落羽松祕境也正火紅展開,羅東林業園區-走趟宜蘭羅東歷史的巡禮也是文青的選擇,羅東文創園區的藝術禮堂,宜蘭星車站幾米公園,三星採蔥趣,都是遠離都市塵囂的鄉村慢活旅遊的方式,想嘗試一下這片鄉村帶來不同的感受嗎?歡迎來到祕境13啟動心靈的渡假模式~ 祝:平安喜樂! 祕境13敬上

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境優雅,接待親切
各方面都很優,但希望房間連接浴室門口能放張地墊或腳踏墊
Stayed 1 night in Jan 2018
Response from Vernnica on 14 Jan 2018
非常感謝您非常滿意的評價~ 祕境13每房浴室前都有放腳踏墊(材質:記憶型泡棉)或浴室托,但非一般白巾腳踏墊,峇里泡澡浴室也都備有除濕機和暖爐或暖氣,日本進口泡湯包及香氛臘燭等供客人在冷冷的冬天,泡個舒服的熱水澡,最近運動公園旁的落羽松大道的落羽松也正轉黃金色,民宿庭院外灌溉水渠旁的櫻花樹也快開花了,希望能帶給各人冬天不同風景與味道~ 祝:平安喜樂! 祕境13敬上

10/10 Excellent

SINLIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常好
環境乾淨且溫馨,老闆娘很親切健談,房間舒適且設備齊全,很美好的一次旅行❤️
Stayed 1 night in Dec 2017
Response from Vernnica on 2 Jan 2018
非常感謝您們的喜愛祕境13民宿~ 祕境13,走出外面即是占地四十七公頃的羅東運動公園,環境真的很安靜,晚上陪伴入眠的蛙鳴與蟬叫聲,喜歡大自然的渡假氛圍的您一定會愛上這裡。我們也專程至日本帶回泡湯專用包(針對不同療癒與芳香),採用義大利原裝進口艾格尼沐浴用品、Herb Basic進口天然草本滋養液及環保芳香蠟燭,泡完澡再噴上Elizabeth Arden香水,我們希望以最真誠的款待,給每一位到祕境13住宿的旅客。當然我們也希望每位到祕境13渡假的旅客們都能好好珍惜這裡的環境,及享受寧靜與漫活的步調。每個早晨;每份早餐,都是我們精心設計運用宜蘭在地食材(風味)早餐,搭配咖啡(老闆親自挑選新鮮烘培咖啡豆)及新鮮蔬果。 只因我們喜歡宜蘭這片土地,也希望經由我們的介紹,讓各位多了解宜蘭的在地風土人情及美味。 ~歡迎有空常到宜蘭羅東旅遊~ 祕境13敬上