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Swiss Hotel Apartments - Lugano

5.0 star property

Choose dates to view prices

Swiss Hotel Apartments - Lugano provides laundry facilities and more. Stay connected with free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is RM1,202
RM1,269 total
includes taxes & fees
21 May - 22 May
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About this property

Swiss Hotel Apartments - Lugano

  • Luxury apartment near Lake Lugano
  • Swiss Hotel Apartments - Lugano provides laundry facilities and more. Stay connected with free in-room WiFi.
  • Additional perks include:
    • Free self-parking
    • A round-trip airport shuttle (surcharge), multilingual staff and luggage storage
    • Concierge services, smoke-free property and tour/ticket information
  • Room features
  • All guest rooms at Swiss Hotel Apartments - Lugano boast comforts, such as premium bedding and pillow menus, in addition to perks, such as air conditioning and separate sitting areas.
  • Other conveniences in all rooms include:
    • Hypo-allergenic bedding, Frette Italian sheets and Tempur-Pedic beds
    • Heated floors, toilets with electronic bidets and free toiletries
    • 55-inch Smart TVs with Netflix, streaming services and premium channels
    • Private gardens, separate sitting areas and kitchens

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The front desk is open daily from 8:00 AM - 8:00 PM

Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staffed during limited hours

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), smart lock

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for CHF 60.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 14 years of age.
  • Tourism fee: CHF 0.15 per person, per night
  • A damage deposit of CHF 500 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CHF 700 per vehicle (one-way, maximum occupancy 7)
  • Rollaway bed fee: CHF 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

No pets and no service animals are allowed at this property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Frequently asked questions

Is Swiss Hotel Apartments - Lugano pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Swiss Hotel Apartments - Lugano?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Swiss Hotel Apartments - Lugano on 21 May 2026 start from RM1,202, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Swiss Hotel Apartments - Lugano?

Self-parking is free at this property.

What time is check-in at Swiss Hotel Apartments - Lugano?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Swiss Hotel Apartments - Lugano?

Checkout is at 11:00 AM.

Does Swiss Hotel Apartments - Lugano provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CHF 700 per vehicle applies.

Where is Swiss Hotel Apartments - Lugano located?

Located in Lugano City-Centre, this luxury apartment building is within 1 mile (2 km) of University of Lugano and Lake Lugano. Parco Ciani and Casino Lugano are also within 10 minutes. Lugano Funicular Station is 17 minutes by foot and Lugano Station is 16 minutes.

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Reviews

Reviews

8.4

Very good

9.0

Cleanliness

9.6

Amenities

10

Property conditions & facilities
Rating 10 - Excellent. 15 out of 23 reviews
Rating 8 - Good. 2 out of 23 reviews
Rating 6 - Okay. 3 out of 23 reviews
Rating 4 - Poor. 1 out of 23 reviews
Rating 2 - Terrible. 2 out of 23 reviews

Reviews

Verified

10/10 Excellent

Kenneth

Nice big apartment in a good location close to the center
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Arturo

Liked: Cleanliness, amenities, property conditions & facilities, communication
This place was great. The manager helped us out on all aspects she is a 5 star host. She really went out of her way to help out. Apartment is super clean, had a chance to workout in the gym and run down and get an expresso in the morning. I highly recommend this place to anyone, it was great.
Stayed 1 night in May 2024
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Communication

Fine hotel but very challenging with communication

The hotel is well situated, an apt hotel which are well equipped, clean and has all the amenities that one needs. The reason for the low rating is due mainly to a mix up in the reservations that we have and how it was handled. We reserved two bedrooms apt, got only one, and also by mistake they overcharge me, and it took me two months and many phone calls and emails to get my money back. Also, we were there during the heat wave and their AC doesn't work that great and it does not go below 22 degrees
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Diana

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property and location. Apartments were very clean and had all the amenities you would need. Communication with office staff was great and they were always available if needed. Would definitely stay here again.
Verified

2/10 Terrible

Verified traveller

Disliked: Communication

DO NOT STAY AT THIS HOTEL

Stayed in this apartment hotel for 2 nights in Apr23. We spoilt the hair dryer before we checked out, but could not inform the office as we checked out very early in the morning and the office was closed. The next day, I received an email informing us that they charged CHF500 to my credit card for spoiling the hair dryer and the TV. This is ridiculous. Their email mentioned that they gave us a perfectly working TV before we checked in. How can they accuse us for spoiling the TV a few minutes after we checked into the room while they did not proof to us that the TV was working after we checked into the room. Instead, we discovered that the TV was not working, after we turned on the TV, minutes after we checked in. Immediately we called the office and shortly, one of the hotel employee came to take a look at the TV and tried working it with the remote but failed. He said he would call the technician to come. A few minutes later, another employee came and tried to work the TV, to no avail. Shortly after, she walked out of the room and came back with another lady to replace the TV.They left the room after giving us a working TV.If they have given us a working TV before we checked in, the hotel should inform us on that day, so that we can clarify and settle the matter there and then.Why are they doing it behind our back now? Emailed them several times to ask them to refund us the difference after deducting the damaged hair dryer but they did not border to reply. This is robbery!
Stayed 1 night in Apr 2023
Verified

6/10 Okay

Tugba

Liked: Cleanliness, listing accuracy
Disliked: Check-in, communication
Wir sind extra um 15 Uhr angereist um das Appartement zu beziehen, da wir die Koffer nicht im Auto lassen wollten und das parken nutzen wollten. Leider konnten wir nach mehrmaligen Versuchen nicht einchecken. Es gab drei verschiedene Notfall Telefonnummer, die alle nicht erreichbar waren! Wir haben dann mit Expedia telefoniert um Hilfe zu erhalten. Das erste Zimmer konnten wir erst gegen nach 16 Uhr einchecken. Das zweite hat dann wieder nicht geklappt! So das ich erneut mit Expedia chatten musste. Dann endlich gegen 16:30 Uhr hat uns jemand vom Appartement angerufen. Wir waren um 17 Uhr im Appartement, so das wir unsere Buchung für die Bootsfahrt verpasst haben. Auch eine Bimmelbahn Tour durch Lugano war schon zu spät. Das Appartement ist wirklich top gewesen, schade das keiner vorher telefonisch erreichbar war!!! Ein minus!!!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Alles perfekt
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Stéphane

Liked: Cleanliness, property conditions & facilities, communication
Très bien placé a moins de 700 mètre de tout, restaurant bord du lac et commerces
Stayed 1 night in May 2024
Verified

10/10 Excellent

Ana

Liked: Cleanliness, room comfort, communication
Ein Wochenende nach Lugano um meinen Geburtstag mit der Familie zu feiern.Wir haben 2 grosse Apartments gebucht.Es war eifach top.Die Ausstattung im Apartment,Das Personal,Die Tiefgarage fürs Auto wie auch die Raumaufteilungen im Apartment.Einfach Mega. Kommen gerne wieder.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

hamad

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

OMRAN

Stayed 5 nights in Jul 2024
Verified

8/10 Good

Aysun

Stayed 1 night in May 2024
Verified

10/10 Excellent

Rossella

Liked: Cleanliness, room comfort, communication
Stayed 1 night in May 2024
Verified

2/10 Terrible

Fidan

Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Dounia

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Anthony

Verified

6/10 Okay

Ribakov

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stayed 1 night in Nov 2022
Verified

8/10 Good

José

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Jul 2022