"I checked in went to 3rd floor room and keys didnt open door. Went back to elevator got in pressed lobby and elevator dropped drastically and threw myself and the luggage cart. Then lights went out and emergency and help buttons did not work. Doors would not open. Nothing worked. I immediately called 911. Eventually an officer arrived and he yelled through the door that he had to reset the elevator. He did so the elevator turned on and went up and down and the doors opened. I got off thanked him. Went to front desk and told the guy keys didnt work and i was stuck in elevator. That guy was clueless grabbed my keys and reprogrammed them. Never acknowledged the elevator incident. My husband asked to do a report and he said the manager would be there in the morning to do a report. In the morning the girl at the front desk said the manager is on vacation. In addition, our keys stopped working once again and the front doors to hotel that were automatic would not open. Felt like we were in the Bernuda Triangle. Total NIGHTMARE. I have contacted Wyndham Corporate office 3 days ago and the only thing I got was an automated email response that they received my message. Horrible Hotel and I will never stay at another Wyndham La Quinta."
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