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Reviews of Home2 Suites by Hilton Louisville Airport/Expo Center, KY

3 out of 5
Home2 Suites by Hilton Louisville Airport/Expo Center, KY
3000 Crittenden Drive, Louisville, KY

Reviews

9.0

Wonderful

Rating 10 - Excellent. 291 out of 443 reviews" "
Rating 8 - Good. 91 out of 443 reviews" "
Rating 6 - Okay. 32 out of 443 reviews" "
Rating 4 - Poor. 15 out of 443 reviews" "
Rating 2 - Terrible. 14 out of 443 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jamie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we stayed in was very clean and extremely roomy. We loved having the kitchen area as well as a living area. I would highly recommend this hotel and plan to use them again in the future.
Stayed 1 night in May 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and there was ample parking. The staff were smiling and helpful from the time we entered.
Stayed 1 night in May 2024

10/10 Excellent

Patricia

Stayed 1 night in Apr 2024

8/10 Good

Colleen

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Very good stay. Bedding and space comfortable. Could use some updating but is clean
Stayed 1 night in Apr 2024

8/10 Good

Stacy

Travelled with family
For a Hilton property, we expected a bit more. The hotel itself was clean. Our room was a bit outdated, but clean overall and spacious. The breakfast area was a bit dirty & they were out of a lot of items. Most of the hot food was pre-packaged & microwaved before being set out. It wasn’t necessarily bad overall, just not up to normal Hilton expectations.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jarrod

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely nice and helpful when checking in. The rooms were very clean and everything was as it should be.
Stayed 1 night in Mar 2024

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Feb 2024

10/10 Excellent

Pekkuzhiyil

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly
Stayed 1 night in Feb 2024

10/10 Excellent

Corey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 3 nights in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As usual enjoyed a Home2 stay. The room was comfortable and provided everything we needed. The only downside seemed to be the quality of breakfast food provided was much more poor than other Home2 stays.
Stayed 2 nights in Feb 2024

10/10 Excellent

Robin

Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fly over
We asked for a 1st floor room because of the airport. The planes can fly directly over the hotel. It's quieter at the bottom than the top floors. They actually have ear plugs available at the front desk. We were given a handicap room to use for 4 days but we're not handicap. Showering in a handicap bathroom in plain words suck. The couch in the room was very uncomfortable to sit on. The rooms are very large. Breakfast could be improved. Serving trays with eggs are cheap microwave. You have to run your bread 3 times thru the toaster oven to cook.
Stayed 4 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed stay
Stay was very peaceful. Hotel clean. Breakfast a plus. Our family enjoyed our 3 night stay.
Stayed 1 night in Jan 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Service was great! Very accomodating.
Stayed 2 nights in Jan 2024

8/10 Good

Fahrudin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I would recommend regular door at bathrooms. Also cold water dispensers in lobby and breakfast cooked items should have better markings what is in them.
Stayed 3 nights in Jan 2024

4/10 Poor

Elizabeth

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

GraceAnn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with great staff. Our room was plenty big for the 5 of us and the kitchen was stocked with dishes and a full-size fridge. Breakfast was good with plenty of options and the pool was great for our kids (age 4, 6, and 7).
Stayed 2 nights in Jan 2024

10/10 Excellent

SUMAN, Ann Arbor

Stayed 1 night in Jan 2024

10/10 Excellent

ANTONI, Van Dyne

Stayed 1 night in Jan 2024

10/10 Excellent

Blair

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

James

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be back!!!
Sold out during our stay but staff did the best they could to keep things running smoothly. DJ provided exceptional customer service when I had some problems in the gym. We also needed a tv remote and the gentleman who helped us was extremely attentive and courteous.
Stayed 1 night in Dec 2023

10/10 Excellent

Allison

Stayed 1 night in Dec 2023

2/10 Terrible

Sara

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

David

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and the staff was friendly and helpful. Had a pleasant stay and i would definitely go back.
Stayed 3 nights in Oct 2023

10/10 Excellent

Geri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Very nice place rooms are great and the breakfast area is very nice. I would definitely stay there again.
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean and modern. The front desk staff were friendly during the check in process. Our room was clean and we thought the beds were very comfortable. The rooms are spacious. Breakfast had a decent selection. There is also a 24/7 shuttle that we used once and the driver was very friendly!
Stayed 2 nights in Oct 2023

10/10 Excellent

Don

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Krish

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay @ good prices, private & friendly staff.
Stayed 2 nights in Sep 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

8/10 Good

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Katherine

Travelled with family
Liked: Cleanliness, staff & service
Over crowded. Pool closed at 8, which is one reason I booked at this hotel. Breakfast line was like a buffet line. My family had to eat at an alternative place due to the lines.
Stayed 1 night in Sep 2023

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it was our first time staying at this brand hotel and definitely will again
Stayed 2 nights in Aug 2023

10/10 Excellent

Kaitlyn Dane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will definitely stay again
Stayed 1 night in Aug 2023

10/10 Excellent

Feleke

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Good place to stay
Stayed 9 nights in Jul 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Norris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The biggest problem is the other guests
Stayed 1 night in Jul 2023

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and it was CLEAN!
Stayed 2 nights in Jul 2023

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay!
Our family thoroughly enjoyed our stay here. Heated pool. Extremely quiet (we didn’t realize how close the airport was until the next morning when the kids sat on the sidewalk counting the incoming flights and trying to touch them). Great breakfast offerings. Super spacious rooms. Freezer so we could take care of our diabetic care supplies and freezer packs (only hotel on our journey to have one — extremely thankful we had that opportunity when we did in the middle of our trip!). Our littles asked why we suddenly got to stay at a “fanciest” hotel (aka they were just as pleased as the adults).
Stayed 1 night in Jul 2023

4/10 Poor

Drake

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

Karen

Travelled with family
Liked: Staff & service
Stayed 1 night in Jul 2023

6/10 Okay

Benjamin

Stayed 3 nights in Jun 2023

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stay here often. It’s a nice hotel close to Kentucky Kingdom. Pleasant indoor pool. Large hot breakfast. Love that they have diary free milk options, but not a lot of dairy free food options. The room we stayed in this time was not as nice as previous trips there. Wallpaper was peeling and patched in the bathroom.
Stayed 2 nights in Jun 2023

4/10 Poor

Regina

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My bath faucet was coming off. The wallpaper was coming off the wall and one of the shades were broke. The room was in awful condition. Shame on you for even putting someone in it.
Stayed 1 night in Jun 2023

10/10 Excellent

Daniel

Stayed 3 nights in Jun 2023