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Reviews of Relax Inn Motel

2 out of 5
Relax Inn Motel
1269 S. La Brea Ave, Los Angeles, CA

Reviews

6.6
Rating 10 - Excellent. 60 out of 218 reviews" "
Rating 8 - Good. 51 out of 218 reviews" "
Rating 6 - Okay. 38 out of 218 reviews" "
Rating 4 - Poor. 26 out of 218 reviews" "
Rating 2 - Terrible. 43 out of 218 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great customer service! Pricier tan what is expect for the value. Clean yet could have been cleaner. Older building.
Stayed 2 nights in Feb 2024
Response from NICK on 7 Mar 2024
Dear Guest, Thank you for taking the time and share your experience on your recent stay with us. I appreciate your feedback and will share it with the team as we move forward with some improvement. Thank you

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad
Decent neighborhood. Relatively safe. Not super clean but for the price, it’s worth it.
Stayed 1 night in Oct 2023
Response from NICK on 12 Apr 2024
Dear Guest, Your overall rating of 10 means a lot to us, and we're glad to hear that you really enjoyed your stay. Your satisfaction is our priority, and we hope to provide an even better experience during your next visit. Thank you for choosing to stay with us, and we look forward to welcoming you back in the newly renovated room in the future. Thank you

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from NICK on 12 Apr 2024
Dear Guest, Your overall rating of 10 means a lot to us, and we're glad to hear that you really enjoyed your stay. Your satisfaction is our priority, and we hope to provide an even better experience during your next visit. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.

2/10 Terrible

R

Stayed 2 nights in Jul 2023

6/10 Okay

Jayden

Stayed 1 night in Jul 2023

8/10 Good

Cynthia

Basic and clean
It was ok. It looks worse from the outside but the room was adequately comfortable for a one night stay. Air conditioner worked well and tv was fine.
Stayed 1 night in Jul 2023
Response from NICK on 12 Apr 2024
Dear Guest, Your overall rating of 8 means a lot to us, and we're glad to hear that you really enjoyed your stay. Your satisfaction is our priority, and we hope to provide an even better experience during your next visit. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.

4/10 Poor

Chadraabal

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2023

2/10 Terrible

Jeremy

Disliked: Cleanliness, property conditions & facilities
Poor poor poor customer service
Stayed 1 night in Mar 2023

2/10 Terrible

TreAjani

Stayed 1 night in Nov 2022

4/10 Poor

Jermaine

Stayed 1 night in Nov 2022

10/10 Excellent

Edwin

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Nov 2022
Response from NICK on 1 Jan 2023
Thanks Edwin for your positive feedback.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great experience, staff is always kind and helpful.
Stayed 1 night in Oct 2022

8/10 Good

Sarah

Travelled with group
Liked: Staff & service, room comfort
Your standard cheap hotel
An okay place to stay if you’re looking to stay in LA for cheap. Located conveniently next to a mall and not too far from WeHo which is why we chose this hotel. Spacious rooms that are a little run down, but with good showers and a comfy bed. Check out is at 10:30 with a knock on the door to remind you, so be prepared.
Stayed 1 night in Sep 2022

2/10 Terrible

PO-YU

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cockroachs
Stayed 2 nights in Aug 2022

2/10 Terrible

Timofey, sacramento

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was good and friendly. Property needs remodeling. Smell of smoke and weed in hallway and room. Room need to be repaired and repainted. Exhaust fan probably original and extremely loud pulls smoke from hallway to the room. Won't stay again $160 for night is really expensive fir the condition of the room and building.
Stayed 2 nights in Jul 2022

8/10 Good

noelia

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Seedy motel. Dirty carpets. You can get much cleaner and nicer for the price.
Stayed 1 night in Jul 2022

10/10 Excellent

Hail

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, good price, good staff, flexible
Staff was nice and helpful
Stayed 2 nights in Jul 2022

4/10 Poor

Kirk

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2022

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
I’m going to extend my stay please. It’s been so great and relaxing and HUGE room. Just wish I had a balcony Manager who checked me In was amazing. Super nice and quick. Great stay
Stayed 1 night in Jul 2022

4/10 Poor

shane

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Ugh for 150 bucks I expected better
Somehow when you turn on the water it does smell like burnt hair. Where is spiders from who knows what on the wall. The carpet was filthy.
Stayed 1 night in Jun 2022

2/10 Terrible

Antonio

Disliked: Staff & service, amenities, property conditions & facilities
Pesimo
Stayed 1 night in Jun 2022
Response from NICK on 6 Jul 2022
DEAR GUEST, YOU NEVER STAYED IN THE MOTEL THEN HOW CAN YOU GIVE US 1 RATING? YOUR RESERVATION WAS CANCELLED.

10/10 Excellent

Galina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After reading other reviews I was hesitant to stay here. But I was pleasantly surprised when I arrived. Staff was very friendly and helpful, even during my late check in. Rooms are old (I expected it), but quite spacious and clean! The energy in the place despite being on a busy street felt calm and safe. Parking on site was easy, there are even covered spaces (though quite narrow, so me having a small car helped). Parking there kept my car away from hot sun. I needed a place that was centrally located so I can get around to different places in the area, and this was exactly perfect for what I was looking for. Internet was good, so I could work comfortably. Fridge was a good size so I could fit everything I needed. Overall I am very satisfied with my stay.
Stayed 3 nights in Jun 2022

6/10 Okay

Yolanda

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Unpleasant surprised
The pillow case had stains. Found bugs by the bathroom.
Stayed 1 night in Jun 2022

8/10 Good

Danny

Liked: Staff & service, property conditions & facilities
Friendly staff and fits the budget
The service was excellent and the maids were thorough. My biggest complaint is that the water pressure was so low it took several flushes in the bathroom. Also the bathroom sink smelled like burnt hair when you ran the water. But you get what you pay for and it’s the least expensive place where I can isolate myself and be sad. Wi-Fi was fast. The sheets could have been bigger or fit the bed better. They would come up after I slept in them once. But the maid service was fast and efficient. I highly recommend it for what it is.
Stayed 4 nights in May 2022

4/10 Poor

Tom

Disliked: Cleanliness, property conditions & facilities, room comfort
Find another place
No phone to the front desk. Carpet was disgusting. Noise from busy street and other shenanigans going on outside. 10:30 AM checkout - (seriously)? Basically a hotel 40 years past it’s prime and probably the same carpet from them too.
Stayed 1 night in Apr 2022

8/10 Good

Mark Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

6/10 Okay

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except this time. Upon waking up to start getting ready to check out and leave. You come to find that after a Very cold night, there is no Hot water to take a nice shower:(. No Bueno.
Stayed 1 night in Feb 2022
Response from NICK on 6 Apr 2022
DEAR SIR, I AM REALLY VERY SORRY FOR THE INCONVENIENCE. AT THAT TIME THE BOILER OF THE MOTEL WAS DAMAGED.

2/10 Terrible

Kristina

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2021

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities
The people who work here were very nice and very helpful. The rooms are a very good size, more roomy than the normal rooms of more expensive high brand hotels. It had all I needed, including table, chairs, bed, full bathroom. The desk and cleaning staff did their jobs very well. The drawbacks are the neighborhood, noise traffic, and typical motel issues of it being run down and a little worn/dirty. But, if you're frugal, undaunted by seedy L.A., and want plenty of room, this will fit the bill.
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great night sleep
The bed was big and nice to sleep on. Customer service excellent. Room temperature was comfortable.
Stayed 1 night in Nov 2021

8/10 Good

Jessica

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

2/10 Terrible

Saruul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Joel

Stayed 1 night in Oct 2021

10/10 Excellent

Salomon, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 1 night in Oct 2021

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stay.Away!!!
Horrible and filthy. I asked the check in man at the desk to make sure I have a clean room. Specifically because I had to stay there to wait for a red eye. Got to the room smelt like mildew. Sheets towels filthy. Pillow case we're still Staind with make up and Lord knows what else. Fresh red and yellow and more. Peanuts chips and crumbs, EVERYWHERe along with the dust and felt itchy Got som type of spider bite I believe right on my left pointer finger.on the buckle. Been squeezing out puss for a while day along with anti biotic cream. Never again. I would actually like a refund from Hotels.com for even having and supporting a motel or hotel of this kind At All!!! Supposed to be a trustworthy app. If I was a lawyer I'd sue for insect bite infection, false advertising, def not covid safe or clean. Had a 1o yr old and his mom he willing to clean the.rooms. very unhappy and distraught with the stay there. Stay Away!!
Stayed 1 night in Aug 2021

6/10 Okay

roldan

Business traveller
Disliked: Property conditions & facilities
Hallway heavy cigarette smell. Cable tv difficult to control. Blanket with big hole.
Stayed 1 night in Aug 2021

6/10 Okay

Rasheed

Liked: Staff & service
Disliked: Cleanliness, amenities
Stayed 1 night in Aug 2021

6/10 Okay

Susan

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Fast check in and friendly staff. Would not recommend this place to a solo female traveler.
Stayed 1 night in Aug 2021

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The most dirtiest and disgusting hotel ever. Stains and read spots like blood all over the below cases and the sheets even the blankets for both beds in the room. We had to sleep without blanket because they don't have spear to change it. Worst night ever in the most fulthiest hotel.
Stayed 1 night in Jul 2021

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Good
Stayed 2 nights in Jul 2021

6/10 Okay

Thomas

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pictures are deceiving
Stayed 1 night in Jul 2021

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveller

Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Not recommended
Stains on sheets! Looked like the pillow itself was not clean as well. The toilet did not work well. Small parking lot. I do not recommend.
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Bed sheets were so dirty I literally had to buy one
Stayed 1 night in Jul 2021