Poolside bar

Reviews of Freehand Los Angeles

4 out of 5
Freehand Los Angeles
416 W 8th St, Los Angeles, CA

Reviews

8.2

Very good

Rating 10 - Excellent. 750 out of 1429 reviews" "
Rating 8 - Good. 305 out of 1429 reviews" "
Rating 6 - Okay. 149 out of 1429 reviews" "
Rating 4 - Poor. 96 out of 1429 reviews" "
Rating 2 - Terrible. 129 out of 1429 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are amazing
Stayed 3 nights in Apr 2024
Response from ro on 30 Apr 2024
Appreciate it! Thank you!

10/10 Excellent

Iryna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from ro on 30 Apr 2024
Thank you!

10/10 Excellent

BronxWitch

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at the Freehand and will definitely choose them again for my next LA trip. There were some smudges of someone's makeup on the wall near the mirror and the desk table had some damage on it but otherwise the room was clean. The room I chose faced a street with a bar and there was some noise from people standing out front late at night but otherwise it was a peaceful stay. The rooftop bar is wonderful and open til midnight which made it a great option for a night cap without having to leave the hotel and the lobby lounge was a great option for getting work done during the day. A little busy but I found a spot and the cafe integral staff was very kind and accommodating.
Stayed 4 nights in Apr 2024
Response from ro on 29 Apr 2024
Thank you for the review. Glad that, overall, you enjoyed your stay. Our sincere apologies for the cleanliness issues in your room and the table with damage. We do hope these items will not keep you from returning.

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Showed up and was greeted and received service right away. Check in was smooth and the hotel is amazing so far!
Stayed 1 night in Apr 2024
Response from ro on 29 Apr 2024
Awesome review. Thank you, Anthony!

10/10 Excellent

Salina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice staff, very accommodating. The rooftop was also a very welcoming environment. Although the surrounding area isn't the best, the hotel and the bar at the top was very friendly and welcoming. The valet service is a bit on the expensive side, but definitely well worth it considering the area.
Stayed 1 night in Apr 2024
Response from ro on 29 Apr 2024
Thanks for the feedback, Salina! We are very happy that, overall, you had a nice visit with us!

8/10 Good

Jeffrey, San Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, rooftop bar, lobby
Stayed 2 nights in Apr 2024
Response from ro on 29 Apr 2024
Glad you enjoyed, Jeffrey!

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Far from ordinary with killer vibes, this hotel did not disappoint. The Supra Lowery Brothers jazz band was the highlight of my stay. Check them out every Wednesday night!
Stayed 3 nights in Apr 2024
Response from ro on 25 Apr 2024
Awesome...thank you, Paul! So pleased to see you enjoyed Jazz Night at Rudolph's in our main lobby.

10/10 Excellent

Daniel, Guelph

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and helpful. Love the rooftop bar and staff. Great location for my needs.for
Stayed 4 nights in Apr 2024
Response from ro on 24 Apr 2024
Excellent! Thank you, Daniel. We are so pleased that you found our staff to be friendly and helpful. Happy you enjoyed our location as well. Hope to see you back with us soon!

10/10 Excellent

Colbey

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freehand is wonderful! This was our third time staying at Freehand LA. It is in such a great location—very walkable and close to everything! You are downtown yet don’t feel “smothered” in the super busy areas. Our favorite part is the hotel rooftop, where there is a restaurant, great bar and very relaxing pool area (this is called the Broken Shaker). We arrived early and even though our room wasn’t ready, we could safely leave our bags and still use the amenities such as the gym and rooftop. The hotel is in an older building but the renovations and decor give it a nice clean, modern feeling where its charm can be appreciated from both aspects. Thank you for a wonderful experience!
Stayed 1 night in Apr 2024
Response from ro on 24 Apr 2024
You are "wonderful", Colby! Thanks for the amazing review! We truly appreciate it! We also truly appreciate your continued business and hope you come back again very soon.Thank you once again.

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Tv in the room would have been nice. Other then that was good.
Stayed 1 night in Apr 2024
Response from ro on 23 Apr 2024
Thank you, Steve! We do not place TVs in our shared rooms as to the potential for disturbance of other guests. Apologies for this.

10/10 Excellent

Ayumi

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and safe. There are supermarkets, nice bakeries, and many bus stops nearby. We had no problems. I will definitely choose this hotel again when I'm cheering for the Dodgers.
Stayed 3 nights in Apr 2024
Response from ro on 23 Apr 2024
What a lovely review! Thank you, Ayumi! Hope to have you back with us very soon.

8/10 Good

JANICE, Gillette

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It has doom rooms which was fun meeting new people.
Stayed 2 nights in Apr 2024
Response from ro on 23 Apr 2024
Glad you enjoyed!!

4/10 Poor

Jacob

Liked: Cleanliness
Stayed 2 nights in Apr 2024
Response from ro on 23 Apr 2024
Sorry you did not enjoy.

8/10 Good

James & Dar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you don't expect a lot, you'll be extremely pleased with the Freehand. Some odd things weren't there — like only two tiny plastic cups in the room. No coffee maker. The street noise was noticeable, but not overwhelming. The bed was comfortable the room was clean.
Stayed 3 nights in Apr 2024
Response from ro on 22 Apr 2024
Thank you, James! No coffee maker, but we do have amazing coffee 7 days a week at Cafe Integral in our main lobby. Sorry for any exterior noise. We do hope this will not keep you from returning.

10/10 Excellent

frida, chicago

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from ro on 22 Apr 2024
Thank you, Frida!

10/10 Excellent

Giselle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Looked just like the pictures. super cute hotel with the cutest rooftop.
Stayed 1 night in Apr 2024
Response from ro on 22 Apr 2024
Awesome...thank you!

8/10 Good

Sergei

Liked: Cleanliness, staff & service, property conditions & facilities
Hostel has good location, impressive lobby and beautiful terrace. The staff is polite and ready to help. Quad room was clean, with the necessary minimum
Stayed 1 night in Apr 2024
Response from ro on 22 Apr 2024
Very much appreciated, Sergei!

8/10 Good

Mia Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I adore staying at this hotel. I've been coming since 2019, and I am still in love with the rooftop pool and the interior design. Compared to every other hostel experience I'd had in LA, this has been leaps and bounds better. I'd like to note that the beds are pretty creaky and getting down from the top bunk woke everyone in the room up when someone climbed down, but beyond that, I really felt very at home in the space.
Stayed 3 nights in Apr 2024
Response from ro on 19 Apr 2024
Thank you for the kind review, Mia. We truly appreciate your continued patronage. Sorry for the "creaky" bunk! Perhaps, on your next visit, we can get you into a Private King Room.

2/10 Terrible

Itzell

Stayed 1 night in Apr 2024
Response from Mark on 20 Apr 2024
Hello Itzell! i'm so sorry to know you didn't enjoy your stay. We just hope that you informed us about the issue during your stay, to give us the opportunity to rectify it and have a great stay.

10/10 Excellent

Ana, Oakland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Feb 2024
Response from ro on 19 Apr 2024
Thank you, Ana!!

8/10 Good

Jade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place I just didn't like the area to much.
Stayed 4 nights in Apr 2024
Response from ro on 16 Apr 2024
Thank you, Jade. DTLA is not for everyone, but we do have a lot of cool things going on around the hotel. All within walking distance. Check with the front desk on your next visit. Happy to guide you.

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience
Stayed 1 night in Apr 2024
Response from ro on 16 Apr 2024
Awesome...thank you!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying at Freehand. I love downtown LA and this hotel’s central convenience.
Stayed 8 nights in Apr 2024
Response from ro on 15 Apr 2024
Awesome! Thnak you, Mark! We truly appreciate your continued patronage.

4/10 Poor

Peng

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some people play music the whole night in the room. So very noisy!
Stayed 1 night in Apr 2024
Response from ro on 15 Apr 2024
Please do not hesitate to call security. Happy to assist if any noise issues. Sorry for this during your visit.

10/10 Excellent

Ira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all around But the people make it amazing
Stayed 3 nights in Apr 2024
Response from ro on 11 Apr 2024
Wonderful, Ira! Glad you had a great experience with us recently. Please visit again soon!

10/10 Excellent

Keith, honolulu

Stayed 2 nights in Apr 2024
Response from ro on 11 Apr 2024
Thank you, Keith.

10/10 Excellent

Haneum

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Workers were really nice.
Stayed 3 nights in Apr 2024
Response from ro on 11 Apr 2024
Nice to see our staff made such a positive impression!

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
would stay again
Stayed 3 nights in Apr 2024
Response from ro on 8 Apr 2024
Thank you, Jordan!

8/10 Good

Heiske

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lighting to low
Stayed 3 nights in Apr 2024
Response from ro on 8 Apr 2024
Apologies.

8/10 Good

Jiajing

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from ro on 11 Apr 2024
Thank you.

10/10 Excellent

Ean, Auburn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from ro on 11 Apr 2024
Glad you enjoyed, Ean!

10/10 Excellent

LIANG FANG

Stayed 1 night in Apr 2024
Response from ro on 29 Apr 2024
Thank you!

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Not enough stations on the TV for guests to watch
Stayed 1 night in Apr 2024
Response from ro on 8 Apr 2024
Hi Christopher...we have 82 channels available for viewing.

10/10 Excellent

Yishen

Stayed 1 night in Apr 2024
Response from ro on 29 Apr 2024
Thank you very much.

10/10 Excellent

Ira

Liked: Cleanliness, staff & service, property conditions & facilities
Unreal what you get for what you pay! Clean spacious modern energized! A hostel in a 4 star hotel! My favorite so far!!! Go go go!
Stayed 3 nights in Apr 2024
Response from ro on 8 Apr 2024
Wow...wonderful! Thank you, Ira! So happy you had a great stay. Hope to see you back soon.

10/10 Excellent

Karen Sue

Staff was great; loved the location
Stayed 4 nights in Mar 2024
Response from ro on 8 Apr 2024
Thank you so very much, Susan. We are happy you had a great visit recently.

8/10 Good

Raymond Peter de la

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was expense. Lack of restaurants within walking distance
Stayed 2 nights in Apr 2024
Response from ro on 8 Apr 2024
Hi Raymond. Our valet is comparable to other hotels in the area but understand the concern. There are dozens of restaurants, cafes and fast-food places available all within walking distance We actually have the best cental location in all of DTLA.

10/10 Excellent

LEONEL IGNACIO

Liked: Cleanliness, staff & service, property conditions & facilities
It’s centrally located and the staff is friendly
Stayed 1 night in Apr 2024
Response from ro on 5 Apr 2024
Appreciate it, Leonel!

8/10 Good

Marcus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay. The architecture of the space is beautiful and it was very clean. The neighborhood is okay, I felt safe enough but just like any big city. I would stay again.
Stayed 1 night in Mar 2024
Response from ro on 5 Apr 2024
Wonderful to read. Thank you, Marcus!

10/10 Excellent

Maria G

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay in downtown LA! Good places to eat and walkable distance! The rooftop bar is beautiful and the drinks are good
Stayed 5 nights in Mar 2024
Response from ro on 4 Apr 2024
Awesome...thank you! So happy you enjoyed, Maria. Please come back soon.

10/10 Excellent

victor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about the place,the staff was amazing
Stayed 1 night in Mar 2024
Response from ro on 3 Apr 2024
Wonderful review...thank you, Victor!

10/10 Excellent

Karen Sue

Stayed 1 night in Mar 2024
Response from ro on 22 Apr 2024
Thanks, Karen.

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from ro on 3 Apr 2024
Thank you.

6/10 Okay

Evan

Business traveller
I didn’t like how my laptop ‘mysteriously’ came up missing the day I was due to check out and when I called the hotel and told them exactly where it should be, they told me security somehow couldn’t find it. Even though it was there before i left the property for breakfast that morning.
Stayed 2 nights in Mar 2024
Response from ro on 28 Mar 2024
Hi Evan...you stayed in a shared 8 bed room. We provide in-room lockers you can use to secure your personal belongings. We always suggest this to our guests in the dorm rooms. We cannot be responsible for any items left out and unsecured in these rooms. We are sorry for any inconvenience and happy to have security look into this further for you.

8/10 Good

Raven

Stayed 1 night in Mar 2024
Response from ro on 15 Apr 2024
Thank you.

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location & Ambience!
Stayed 4 nights in Mar 2024
Response from ro on 26 Mar 2024
Thank you Mike!

10/10 Excellent

Gabriela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views were everything I imagined, the rooftop was awesome the room was so cool and the vibe was so hipster I liked it
Stayed 1 night in Mar 2024
Response from ro on 25 Mar 2024
Wonderful...thank you, Gabriela! Hope to have you back soon.

8/10 Good

Yoshio

Liked: Cleanliness, staff & service
Not safe area but convenient enough
Stayed 2 nights in Nov 2023
Response from ro on 26 Mar 2024
Thanks. The area is actually safe but, as with anywhere, always best to be alert and aware of surroundings.

10/10 Excellent

Arina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Mar 2024
Response from ro on 25 Mar 2024
Nice...thnak you!

10/10 Excellent

Moses

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 3 nights in Mar 2024
Response from ro on 25 Mar 2024
Thanks, Moses.