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Reviews of citizenM Los Angeles Downtown

4 out of 5
citizenM Los Angeles Downtown
361 South Spring Street, Los Angeles, CA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1351 out of 1859 reviews" "
Rating 8 - Good. 322 out of 1859 reviews" "
Rating 6 - Okay. 101 out of 1859 reviews" "
Rating 4 - Poor. 33 out of 1859 reviews" "
Rating 2 - Terrible. 52 out of 1859 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Abdulaziz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in May 2024

10/10 Excellent

Darius

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love everything
Stayed 1 night in May 2024

8/10 Good

Jessica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
FAMILIES BEWARE! There is a statue that greets you that says PORN and a graphic neon sign taking up a large portion of the wall in the lobby. Apparently, this place is known for extensive free porn. Glad I wasn’t traveling with my children.
Stayed 2 nights in May 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Cool art
Stayed 1 night in May 2024

8/10 Good

Homa

Liked: Cleanliness, property conditions & facilities
Very good hotel To stay and browse the LA Downtown and surroundings . 🤗
Stayed 7 nights in May 2024

10/10 Excellent

Leolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Ronald

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cool hotel. Neighborhood kind of sucks and the rooms are really small
Stayed 1 night in May 2024

10/10 Excellent

Timothy

Stayed 1 night in May 2024

10/10 Excellent

Svjetlana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and amenities were fantastic! Area was ok but did feel unsafe at times as a tourist.
Stayed 2 nights in May 2024

10/10 Excellent

gonzalo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property! It was easy to check in, perfect room and amenities and great staff. Breakfast was delicious and the bar was a welcome treat. Great weekend stay!! Thank You CitizenM Downtown LA
Stayed 2 nights in May 2024

10/10 Excellent

Concepcion

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property always stay here when traveling to the city of Angeles
Stayed 7 nights in Apr 2024

10/10 Excellent

Jessica

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 2 nights in Mar 2024

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was amazing! Awesome culture in the hotel
Stayed 5 nights in Apr 2024

10/10 Excellent

Derrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

cynthia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very high tech!!! Food was good! Friendly staff!
Stayed 3 nights in Jan 2024

10/10 Excellent

Naya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

giannina

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. I love this place.
Stayed 3 nights in May 2024

10/10 Excellent

Cathy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat, modern hotel!!
Stayed 2 nights in May 2024

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Kristian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was down town so everything we went to was within 30 min or closer. Very convenient location. Parking was expensive however.
Stayed 5 nights in Apr 2024

10/10 Excellent

Jodi

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Conveniently located downtown. Great area downstairs to work or meet up.
Stayed 2 nights in Apr 2024

10/10 Excellent

Momtazul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was excellent.
Stayed 4 nights in Apr 2024

10/10 Excellent

Qui

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful modern hotel
Stayed 2 nights in May 2024

10/10 Excellent

Yitzchak

Business traveller
Liked: Property conditions & facilities
Fun hotel. Really nice service. For a young crowd only. Great location.
Stayed 3 nights in May 2024

10/10 Excellent

Madoka

Liked: Staff & service, amenities, property conditions & facilities
The building and room and decoration had a nice touch, bedding was nice but the room floor and bathroom had little hair left. need more detail. The breakfast buffet did not have much choice and a small area but everything was delicious and good food quality and only $20! The best part of this hotel, the hotel staff was very friendly and helpful very welcoming excellent hospitality. The hotel manager was everywhere at the hotel, making sure everywhere working smoothly. I live in L.A., this hotel location is good for travelers who want to take the metro, or bus taxi to travel around L.A. It's like a mini N.Y. Many museums and restaurants are within walking distance. If you are not a city person who needs a car to drive, you are not going to fully understand this hotel concept. I would recommend this hotel and I would stay again. Thanks.
Stayed 1 night in May 2024

10/10 Excellent

Chameka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice lovely decor. Very clean smells amazing throughout the hotel. Staff very friendly and helpful. Would like to request that the hotel will provide smaller pillows the large pillows hurt your neck. Also would like for the bar to provide Litchi Martinis. Will stay at any citizenM property moving forward.
Stayed 2 nights in May 2024

10/10 Excellent

Cesar

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is really cool and clean
Stayed 1 night in Apr 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved this modern but affordable hotel!
Stayed 6 nights in Apr 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at Citizen M at Los Angeles, staff Lando made us very welcome and this is one of the best hotel's I ever stayed !
Stayed 4 nights in Apr 2024

10/10 Excellent

juliann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place, the atmosphere and vibes! Will definitely be going back.
Stayed 1 night in Apr 2024

10/10 Excellent

Augustin Roberto

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here every month. Great location, easy access to shops, restaurants and highway. The rooms are very clean and quite too...
Stayed 2 nights in Apr 2024

10/10 Excellent

Robert A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, quiet, clean and stylishly cool! Parking off-site is kind of a pain.
Stayed 3 nights in Apr 2024

10/10 Excellent

Mariano Alejandro Ramirez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great place to stay loved it!!! No parking though.
Stayed 3 nights in Apr 2024

10/10 Excellent

Desiree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in and out was super easy. The breakfast service was also great, there was many fresh options to choose from. I love the cozy room, the dimmable lights and the "save the environment" button at my door that turns everything off as I leave. The gym was also clean. I would definitely go back and recommend this place to anybody.
Stayed 6 nights in Apr 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Brent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel very nice
Stayed 4 nights in Apr 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and great room
Stayed 2 nights in Apr 2024

10/10 Excellent

Marvin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beside Skidrow being a block over…. It was great
Stayed 1 night in Apr 2024

10/10 Excellent

Daniel Keith Davis

Liked: Cleanliness, staff & service, property conditions & facilities
It was a really nice spot. Althiugh small... the room was really nice. Clean, quiet, convenient location. I would definitely book again and recommend.
Stayed 3 nights in Apr 2024

6/10 Okay

Kenneth Donald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Didn't expect the modern sheik look but it was nice. Staff was nice and rooms were clean and quiet. However, NO ICE!! Nothing to put ice in if you brought your ice from the store. Stated that you can go to the bar and get ice. What do you have in your room that you can put the ice in? I liked my time there and would recomend it to others for consideration if staying in LA.
Stayed 3 nights in Apr 2024

10/10 Excellent

Ryan

Stayed 2 nights in Apr 2024

8/10 Good

Raffeella, Arlington

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay always. Staff are very friendly and at night the hotel is safe and clean
Stayed 1 night in Apr 2024

8/10 Good

Arika Makena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The neighborhood was a little questionable
Stayed 2 nights in Apr 2024

8/10 Good

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice stay enjoyed the hotel
Stayed 3 nights in Apr 2024

10/10 Excellent

Ryanna, Christ Church

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the only place I feel safe to stay when I’m in La.
Stayed 2 nights in Apr 2024

10/10 Excellent

FLAUBERT RODRIGUE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 4 nights in Apr 2024

10/10 Excellent

Desiree

Liked: Cleanliness
Stayed 1 night in Apr 2024

2/10 Terrible

Desiree

Stayed 1 night in Apr 2024