Search Cottages in Long Beach

"Unfortunately, our experience wasn’t the best. The front desk staff came across as unfriendly both over the phone and in person. When I called ahead to confirm our reservation, the interaction already felt short and unwelcoming, and that same attitude continued during our stay. The one bright spot was Luis, the doorman, who was genuinely kind, helpful, and welcoming from the moment we arrived. He honestly gave us the best customer service experience at the hotel. Overall, the hospitality from the front desk staff left a lot to be desired, and because of that, I’m not sure I would stay here again or recommend it to others."

"The front desk staff was great and also the housekeeping staff.room was clean . The only problem we experienced was with the water pressure."

"Pros: excellent city/river view in premium corner room; Cons: the hotel needs a major upgrade, old and low ceiling, average bedding and uncomfortable pillows; mandatory resort fee with credit you can use in cafeteria, but everything is marked up! Staff not so friendly, stone faced like a robot."

"The rooms are extremely outdated. The room, for the price, was very disappointing. The hotel needs a full renovation. The patching and repair in the units really make the room gross."

"Location is across the street from Airtrain, m"

"This was my first time staying here and I was very impressed by the location, service, and amenities. I will definitely return and rate it 10/10"

"Always excellent staff and rooms."

"Breakfast overpriced, ate breakfast out after first day."

"Great location, small but rooms but well designed to feel spacious "