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The Victoria

4.0 star property
Inn with a restaurant, near Thames River

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Photo gallery for The Victoria

Egyptian cotton sheets, hypo-allergenic bedding, iron/ironing board
Front of property
Breakfast, lunch, dinner served; British cuisine
Food court
Lounge

Popular amenities

  • Bar
  • Housekeeping
  • Free WiFi

Room options

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View all photos for Double Room

Egyptian cotton sheets, hypo-allergenic bedding, iron/ironing board

Double Room

8.8 out of 10
Excellent
(24 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Hairdryer
Private bathroom
Free bottled water
Coffee/tea maker
  • 4 sq m
  • Sleeps 3
  • 1 Double Bed

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Exterior

Courtyard by Marriott London Heathrow Airport

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  • Restaurant
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9.0 out of 10, Wonderful, 1,225 reviews
The price is RM554
RM664 total
includes taxes & fees
30 Jul - 31 Jul
Courtyard by Marriott London Heathrow Airport
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About the area

Map
10 West Temple Sheen, Richmond, London, England, SW14 7RT

What's nearby

  • Richmond Park - 6 min walk - 0.5 km
  • Royal Botanic Gardens, Kew - 3 min drive - 1.8 km
  • Twickenham Stadium - 8 min drive - 5.6 km
  • Syon Park - 9 min drive - 4.7 km
  • Westfield London Shopping Centre - 12 min drive - 7.8 km

Getting around

  • Kew Gardens Underground Station - 5 min drive
  • Mortlake Station - 16 min walk
  • Heathrow Airport (LHR) - 32 min drive

Restaurants

  • ‪The Robin - ‬14 min walk
  • ‪The Victoria - ‬1 min walk
  • ‪Artisan Coffee East Sheen - ‬12 min walk
  • ‪Pig & Whistle - ‬12 min walk
  • ‪The Plough, East Sheen - ‬6 min walk

About this property

The Victoria

Upscale inn near Thames River
At The Victoria, you can look forward to a coffee shop/cafe, a garden and a bar. The on-site British cuisine restaurant, Conservatory, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • Wedding services, newspapers in the reception and luggage storage
  • Smoke-free property
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at The Victoria feature comforts such as free WiFi and free bottled water. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets and rollaway/extra beds (surcharge)
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with digital channels
  • Cots/infant beds, coffee/tea makers and heating

Languages

Czech, English, French, Polish, Romanian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 20 metres
  • Street parking available
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Conservatory

Family friendly

  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Luggage storage
  • Newspapers in lobby

Guest services

  • Housekeeping (daily)
  • Wedding services

Outdoors

  • Garden

Accessibility

  • No lift

More

  • 2 buildings
  • 2 floors
  • Built in 1888
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 15.0 per night.
Cots (infant beds) are available for GBP 10.0 per night

Payment types at the property

Important information

Optional extras

  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts

Property is also known as

Victoria Inn London
Victoria Inn
The Victoria Inn
The Victoria London
The Victoria Inn London

Frequently asked questions

Is The Victoria pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Victoria?

Limited spots are available. There is free parking nearby.

What time is check-in at The Victoria?

Check-in start time: 2 PM; check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at The Victoria?

Checkout is at 11:00 AM.

Where is The Victoria located?

Located in Mortlake, this inn is within 1 mi (2 km) of Richmond Park and Thames River. Royal Botanic Gardens, Kew is 1.5 mi (2.4 km) away. Mortlake Station is 16 minutes by foot and Richmond North Sheen Station is 21 minutes.

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The Victoria Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 173 out of 290 reviews
Rating 8 - Good. 87 out of 290 reviews
Rating 6 - Okay. 19 out of 290 reviews
Rating 4 - Poor. 8 out of 290 reviews
Rating 2 - Terrible. 3 out of 290 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10

You would not believe the pub was in such a lovely area and with the high street and all its other offerings so close - so close to London , Heathrow and transport - a gem !
Stayed 2 nights in Jul 2025

8/10

Comfortable rooms and nice location.
Stayed 2 nights in May 2025

10/10

Local pub, with accommodation which was clean, with ample space and comfortable. Friendly staff, nice food in the restaurant attached
Stayed 2 nights in Jun 2025

10/10

What a find! Absolutely gorgeous little place. The staff were amazing, so friendly and helpful, especially as we were later checking in than planned and feeling stressed out and tired! The bedroom and en suite were spotless, modern, and quiet, and there was a floor standing fan provided to keep us cool. The bed was super comfy. The breakfast was superb, we opted for the continental; it was fresh and plentiful. Wish we could have stayed longer - will definitely return and have already recommended to family and friends.
Stayed 1 night in Jul 2025

6/10

It needed a light where the mirror is for make up
Stayed 1 night in Jul 2025

10/10

Perfect stay at very reasonable price! We also ate at the pub and the food was very good too!
Stayed 2 nights in Mar 2025

10/10

We had a lovely stay here... excellent location ...the room was great... lovely comfy bed ...staff were very friendly helpful. The continental breakfast was really good too
Stayed 4 nights in Apr 2025

8/10

This is a lovely property. The room was very clean and beautifully decorated. I've scored it lower for a few reasons. There's no air conditioning - there was a fan, but it was very warm when I stayed, and the fan didn't really do much. It was noisy from planes hoing into and out of Heathrow. I stayed at the beginning of the week, when the pub is closed and the nearest shops are 15min walk away.
Stayed 3 nights in Jun 2025

10/10

Great staff and delicious food. Very nicely decorated and we could park outside on the road.
Stayed 1 night in Mar 2025

10/10

Very friendly staff. Lovely room & clean. Only ate breakfast here but it was really good. Pub is in a quiet residential area.
Stayed 2 nights in Apr 2025

4/10

No air conditioning just awful
Stayed 1 night in Jun 2025

10/10

Great staff. Very friendly.
Stayed 3 nights in Apr 2025

10/10

Great room. Very comfy and clean. Great service and the best Guinnes in the London area. Bar staff desreves a pay rise.
Stayed 1 night in Mar 2025

10/10

Another great stay at the Victoria, to go an see England at Twickenham. Staff were friendly, polite and excellent as usual. Breakfast was great, loads of choice and the cook breakfast is enormous. The only fault and I am being picky, was there wasn’t enough coat hangers and the Bin in the bathroom was broken in Room 3.
Stayed 2 nights in Mar 2025

10/10

Loved it!
Stayed 1 night in Feb 2025

8/10

We stayed here 1 night and we had a really lovely time. The room was big and spacious, great bathroom with all the amenities, it was lovely to have 2 big bottles of water in the room(we forgot to buy any and was very handy to have them there). Having continental breakfast included was a great bonus, we really enjoyed that. The staff were really friendly and helpful. The pub downstairs is very handy :) The only thing that ruined a bit our sleep was that we had 2 single beds next to each other and the gap between them didn’t help, was really annoying, a double mattress would have been great.The room needs a bit of updating but overall we were really pleased. Thank you for a lovely stay! 🌺
Stayed 1 night in Apr 2025

8/10

Great location
Stayed 2 nights in Oct 2024

10/10

Friendly staff Great room Good value Enjoyed the breakfast Would definitely stay there again
Stayed 1 night in Nov 2024

10/10

Lovely getaway hidden in Sheen, great food, lovely clean room, will definitely be back
Stayed 3 nights in Nov 2024

8/10

Hotel was very good. Bed comfy and room clean.
Stayed 1 night in Nov 2024

8/10

Great property. Just a shame the restaurant was closed and there was very little interaction with people other than calling a number to check in. The room was lovely and comfortable and the location is excellent and feels very safe. A bit of noise from planes going to Heathrow through the night
Stayed 1 night in Jan 2025

8/10

Food and staff excellent. Rooms clean and good would definitely stay there again.
Stayed 2 nights in Jul 2024

10/10

Great location. Friendly staff and really good breakfast. Have stayed here twice now and would highly recommend.
Stayed 1 night in Jul 2024

10/10

Fantastic stop - a real gem. Couldn't recommend highly enough to do it justice. Terrific value and a lovely spot to stay.
Stayed 5 nights in Aug 2024

10/10

Very happy would definitely stay again.
Stayed 1 night in Jun 2024