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Reviews of The Goodenough Hotel London

4 out of 5
The Goodenough Hotel London
23 Mecklenburgh Square, London Borough of Camden, London, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 240 out of 497 reviews" "
Rating 8 - Good. 172 out of 497 reviews" "
Rating 6 - Okay. 56 out of 497 reviews" "
Rating 4 - Poor. 20 out of 497 reviews" "
Rating 2 - Terrible. 9 out of 497 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely decor
Stayed 1 night in Apr 2024
Response from The Reception Team on 26 Apr 2024
Dear Barbara,Thank you for staying with us at The Goodenough Hotel,It is wonderful to read that you enjoyed your stay and found the décor to be lovely.We hope to welcome you again and wish you a lovely day.Kind Regards,The Reception Team

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great place. A little of a walk to get to transportation, but walkable. Great price for the area.
Stayed 5 nights in Apr 2024
Response from The Reception Team on 25 Apr 2024
Dear Christopher,Thank you for taking the time to write about your recent stay with us,It is wonderful to read that you enjoyed your stay.Have a lovely day and we hope to greet you again on your next London visit.Kind Regards,The Reception Team

8/10 Good

Jung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from The Reception Team on 14 Apr 2024
Dear Jung,Thank you for leaving a review for your recent stay with us at The Goodenough Hotel. We are happy to hear that you enjoyed your stay. If there is anything else we could help you with during your next stay please let us know. Kind Regards,The Reception Team

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from The Reception Team on 8 Apr 2024
Dear Terri,Thank you for staying with us at The Goodenough Hotel,It is wonderful to see you have given us a 5 out of 5 rating!Have a lovely day and we look forward to greeting you again.Kind Regards,The Reception Team

6/10 Okay

brad

Disliked: Property conditions & facilities
Needs updating considering price
Stayed 1 night in Mar 2024
Response from The Reception Team on 2 Apr 2024
Dear Brad,Thank you for staying with us at The Goodenough Hotel,We are sorry to read that your stay did not meet your expectations and we appreciate your feedback on this.Have a lovely day.Kind Regards,The Reception Team

10/10 Excellent

JOHN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge rooms
Stayed 1 night in Mar 2024
Response from The Reception Team on 2 Apr 2024
Dear John,Thank you for writing to us regarding your recent stay!We are delighted to see you have given us a 5 out of 5 rating!Have a lovely day and we hope to welcome you again.Kind Regards,The Reception Team

10/10 Excellent

Roderick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Staff were very helpful and let us leave our luggage at the hotel before checking in. Room was really clean, spacious and comfortable. I would definitely stay at this hotel again.
Stayed 1 night in Mar 2024
Response from The Reception Team on 2 Apr 2024
Dear Roderick,Thank you for taking the time to write about your recent stay with us,We are delighted that you have given us a 5 out of 5 rating and that you found the room to be really clean, spacious and comfortable. It is wonderful to read that you will stay again and we look forward to greeting you.Kind Regards,The Reception Team

10/10 Excellent

Huanji

Stayed 1 night in Jan 2024
Response from The Reception Team on 2 Apr 2024
Dear Huanji,Thank you for rating your stay a 5 out of 5!Have a wonderful day and we hope to welcome you again.Kind Regards,The Reception Team

10/10 Excellent

Jian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dinning is great. Beautiful and comfortable property.
Stayed 1 night in Feb 2024
Response from Front of house on 11 Mar 2024
Dear Jian Thank you for leaving your review. We are happy to hear that you enjoy dining in our property. If there is anything else we could help you with during your next stay please let us know. Best regards

10/10 Excellent

Karla

Liked: Property conditions & facilities
The property is lovely, the room was very nice and quiet, the staff is friendly and obliging, and the WiFi works well. Very happy to come back.
Stayed 2 nights in Feb 2024
Response from Front of house on 11 Mar 2024
Dear KarlaThank you for leaving your review. We hare happy to hear that you have enjoyed your stay with us and that you are happy to come back. Please let us know if there is anything with can help you with within your next visit.Best regards

10/10 Excellent

Trevor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable, highly recommend.
Stayed 1 night in Jan 2024
Response from Front of house on 4 Mar 2024
Dear TrevorThank you for reviewing our hotel. If there is anything else we can help you with on your future stays please let us know.Best regards

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Front of house on 31 Jan 2024
Dear Robert Thank you for taking the time to review your recent stay with us,We are delighted that you and your partner enjoyed your stay. Please let us know if there is anything we can help you with for your next visit.Regards,

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely accommodation and friendly helpful staff. Highly recommended.
Stayed 3 nights in Jan 2024
Response from Front of house on 31 Jan 2024
Dear StephanieThank you for staying with us at The Goodenough Hotel,It is great to read that you enjoyed your stay and gave us a 5 out of 5 rating! Please let us know if there is anything we can do for your next visit.Kind Regards

8/10 Good

Carole, Southlake

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at The Goodenough Hotel because it's close to UCL, where my daughter attends grad school. The room, with two twin beds, was smaller than I expected, but modern, very clean and well maintained, and perfectly fine for two of us. The internet was free and reliable, the Molton Brown toiletries were a pleasant surprise, and the hotel staff was helpful when we had questions or concerns. It's within walking distance of Kings Cross and the British Museum, but in a quiet residential area. Downsides: One bed had a noticeable sunken area in the middle, but I was so tired that I was able to sleep anyway. The "courtyard" was underwhelming: it's simply an outdoor hallway that's open to the elements. The Great Hall was closed for dining the week we were there, which was a disappointment. Overall, we were happy with our stay, and my daughter said she'll recommend the hotel to others who want a location near UCL.
Stayed 6 nights in Jan 2024
Response from Front of house on 31 Jan 2024
Dear CaroleThank you for taking the time to review your recent stay with us,We are delighted that you enjoyed your stay and we are sorry to hear that The Great Hall was closed for dining. Please let us know if there is anything we can help you with for your next visit.Regards

10/10 Excellent

Grace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023
Response from The Reception Team on 1 Jan 2024
Dear Grace,Thank you for staying with us at The Goodenough Hotel,It is great to read that you enjoyed your stay and gave us a 5 out of 5 rating! Please let us know if there is anything we can do for your next visit.Kind Regards,The Reception Team

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I really enjoyed our stay! Lovely staff and a comfortable room.
Stayed 3 nights in Dec 2023
Response from The Reception Team on 28 Dec 2023
Dear Hannah,Thank you for taking the time to review your recent stay with us,We are delighted that you and your partner enjoyed your stay. Please let us know if there is anything we can help you with for your next visit.Regards,

10/10 Excellent

Adrian

Stayed 1 night in Dec 2023
Response from The Reception Team on 28 Dec 2023
Dear Adrian,Thank you for staying with us at the Goodenough Hotel,It is wonderful to read that you enjoyed your stay and gave us a 10 out of 10 rating! If there is anything we can help you with during your next visit, please do not hesitate to let us know. Regards

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Amazing stay. Excellent service and rooms. We would definitely stay again.
Stayed 1 night in Dec 2023
Response from The Reception Team on 27 Dec 2023
Dear David,Thank you for staying with us at The Goodenough Hotel,It is wonderful to read that you have a fantastic stay with excellent service and rooms.If there is anything we can help you with during your next visit, please do not hesitate to let us know. Regards,

10/10 Excellent

Rama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from The Reception Team on 12 Dec 2023
Dear Rosa,Thank you for taking time to review our hotel. We are happy to hear that you enjoyed your stay with us and gave us a 5 out of 5 rating. If there is anything we can help you with during your next visit, please do not hesitate to let us know. Regards,

8/10 Good

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location and great staff.
Good stay for one night on a business trip. Nice room (got an upgrade) in a good location. Super breakfast in an impressive hall in the college. A little different to the usual cloned chain hotels one finds everywhere.
Stayed 1 night in Dec 2023
Response from The Reception Team on 12 Dec 2023
Dear Sarah,Thank you for staying with us at The Goodenough Hotel,It is wonderful to hear that you enjoyed your stay including the breakfast in The Great Hall and found the staff to be great.If there is anything we can help you with during your next visit, please do not hesitate to let us know. Regards

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful setting. Incredibly kind and helpful staff: we were upgraded as we were celebrating a birthday. Gorgeous room and very clean.
Stayed 1 night in Dec 2023
Response from The Reception Team on 12 Dec 2023
Dear Zoe,Thank you for taking time to review our hotel. We are happy to hear that you enjoyed your stay with us and found it to be in a beautiful setting with incredibly kind and helpful staff. If there is anything we can help you with during your next visit, please do not hesitate to let us know. Regards

10/10 Excellent

Paul

Stayed 1 night in Oct 2023
Response from The Reception Team on 27 Dec 2023
Dear Paul,Thank you for taking the time review your stay with us,We are delighted that you enjoyed your stay. If there is anything we can help you with during your next visit, please do not hesitate to let us know. Regards,

10/10 Excellent

Rosa, Anaheim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfy place to stay. I didn’t realize there were no elevators to get to the 3rd floor. Definitely recommend asking for help to get luggage upstairs. Walking distance from Kings Cross. Will definitely recommend this property to friends/family.
Stayed 3 nights in Nov 2023
Response from Front of house on 30 Nov 2023
Dear Rosa ,Thank you for taking time to review our hotel. We are happy to hear that you enjoyed your stay with us. If there is anything we can help you with during your next visit, please do not hesitate to let us know. Regards

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice accommodation with a boutique style hotel Really comfy bed
Stayed 1 night in Nov 2023
Response from Front of house on 30 Nov 2023
Dear James ,Thank you for taking time to review our hotel. We are happy to hear that you enjoyed your stay with us. If there is anything we can help you with during your next visit, please do not hesitate to let us know. Regards

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Front of house on 20 Nov 2023
Dear Sharon ,Thank you for taking time to review our hotel. We are happy to hear that you enjoyed your stay with us. If there is anything we can help you with during your next visit, please do not hesitate to let us know. Regards

10/10 Excellent

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!
Stayed 1 night in Nov 2023
Response from Front of house on 20 Nov 2023
Dear Dana ,Thank you for taking time to review our hotel. We are happy to hear that you enjoyed your stay with us. If there is anything we can help you with during your next visit, please do not hesitate to let us know. Regards

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel. Fantastic location. Highly recommend a stay here.
Stayed 1 night in Nov 2023
Response from Front of house on 13 Nov 2023
Dear Amanda ,Thank you for taking time to review our hotel. We are happy to hear that you enjoyed your stay with us. If there is anything we can help you with during your next visit, please do not hesitate to let us know. Regards

10/10 Excellent

Tara

Stayed 1 night in Nov 2023
Response from The Reception Team on 12 Dec 2023
Dear Tara,Thank you for taking time to review our hotel. We are happy to hear that you enjoyed your stay with us. If there is anything we can help you with during your next visit, please do not hesitate to let us know. Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet hotel in Bloomsbury
Stayed here before and love the location, so peaceful and quiet. Rooms have been redecorated and when I arrived after a long and exhausting train journey, I was immediately given an upgrade on the main floor so I wouldn't have to lug my bags upstairs--everyone welcomed me. After a lovely breakfast, I was sad to leave for home.
Stayed 1 night in Nov 2023
Response from Front of house on 13 Nov 2023
Thank you for taking time to review our hotel. We are happy to hear that you enjoyed your stay with us. If there is anything we can help you with during your next visit, please do not hesitate to let us know. Regards

4/10 Poor

Craig

Liked: Staff & service
Stayed 2 nights in Oct 2023
Response from Front of house on 5 Nov 2023
Dear Craig,Thank you for taking time to review our hotel. If there is anything we can help you with during your next visit, please do not hesitate to let us know. Regards

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service
Nice hotel in nice quiet location. Only issue was shower took around 10 mins to warm up to temperature, with the temperature control knob doing nothing.
Stayed 1 night in Oct 2023
Response from Front of house on 28 Oct 2023
Dear Thomas Thank you for reviewing our hotel. We are sorry to hear that the shower took too long to warm up and we have taken appropriate matters to comprehend this concern. During your next stay you can raise any issues with the front of the house and they will be more than happy to assist you with any matter in question.Best regards

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Front of house on 22 Oct 2023
Dear Bonnie Thanks so much for reviewing our hotel. Your feedbacks means a lot to us. If there is anything we can help you with during your next visit, please do not hesitate to let us know.

10/10 Excellent

Kimberly A

Stayed 1 night in Oct 2023
Response from Front of house on 19 Oct 2023
Dear Kimberly,Thanks so much for reviewing our hotel. Your feedbacks means a lot to us. If there is anything we can help you with during your next visit, please do not hesitate to let us know.

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Front of house on 12 Oct 2023
Dear Dana Thank you for your positive review. We are looking forward to see you again in our hotel ! Best Regards

10/10 Excellent

Wendy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ll be back
Lovely helpful staff who carried my case up and down three flights of stairs. Nice clean room with good decor. Large fluffy towels. Free water. Hairdryer. Tea/coffee/biscuits. Good lighting. Comfy bed. Make up mirror. Reasonably priced. I’ll be back.
Stayed 1 night in Sep 2023
Response from Front of house on 4 Oct 2023
Dear Wendy,Thanks so much for reviewing our hotel. Your feedbacks means a lot to us. If there is anything we can help you with during your next visit, please do not hesitate to let us know.

6/10 Okay

Al

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Booked as 4-star hotel but in my opinion it should be 3-star, not so fancy but it has character of the place. It’s older building probably conversion of older condo to hotel. For those with bad knees or elderly ones, it’s going to be some trouble to climb the 4-story deep staircase with no elevators. If you are looking for some piece of English history maybe that’s for you, but for comfort, it’s a no for me.
Response from front office manager on 28 Sept 2023
Dear Al,Thank you for taking time to review our hotel we are happy to hear your feedbacks. However, you seemed disappointed with the lack of elevator in our hotel and we do understand as we are a listed building we are not allowed to have one. My advice for future bookings will be to call the hotel directly to request a lower ground floor but please note that this is subject to availability. If there is anything we can help you with during your next visit, please do not hesitate to let us know.

8/10 Good

ROBERTO

Stayed 3 nights in Sep 2023
Response from front office manager on 28 Sept 2023
Dear Roberto,We just want to say thank you for staying with us. and look forward to welcoming you back. If there is anything we can help you with during your next visit, please do not hesitate to let us know.

10/10 Excellent

Jamileh

Stayed 1 night in Aug 2023
Response from front office manager on 28 Sept 2023
Dear Jamileh,thanks for staying with us and reviewing our hotel. . If there is anything we can help you with during your next visit, please do not hesitate to let us know.

10/10 Excellent

Louise

Stayed 2 nights in Aug 2023
Response from Front of house on 25 Aug 2023
Thank you for your review. We are looking forward to see you again in our hotel ! Best Regards

10/10 Excellent

Tatsuya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff！
Stayed 4 nights in Jul 2023
Response from Front of house on 25 Aug 2023
Thank you for your review and comment about our staff. We are looking forward to see you again in our hotel ! Best Regards

4/10 Poor

Kristy

Travelled with family
Disliked: Staff & service
The staff was unfriendly and were not helpful. They “upgraded” our room, and then we did not have two beds, but one bed and a pull out couch which was incredibly uncomfortable and we ended up folding it up and sleeping on the couch instead. Tried to get more blankets, but no one answered our calls. Told the staff the next morning and they said nothing. Fairly frustrating
Stayed 1 night in Aug 2023
Response from front office manager on 19 Sept 2023
Dear Kristy,Thanks for sharing your feedback from your stay. We have taken onboard your complaint. However, we are usually known for our attentive and helpful staff, who treats each guest with respect. We are truly sorry you felt differently and therefore like to apologise. We hope you will be giving us another chance and return to our hotel in the future.

10/10 Excellent

Christopher

Stayed 3 nights in Jul 2023
Response from Front of house on 25 Aug 2023
Thank you for your review. We are looking forward to see you again in our hotel ! Best Regards

6/10 Okay

Sean

Business traveller
Liked: Cleanliness, staff & service, room comfort
A bit tired in places. Some Lights not working. Super Small shower in basement room. Soundproofing from above pretty non existent. But very clean and tidy, and great location.
Stayed 1 night in Jul 2023
Response from front office manager on 19 Sept 2023
Dear Sean,We appreciate your feedbacks and your kind words about the cleanliness, tidiness and great location of our hotel. We have also taken onboard your concerns and we hope you will be giving us another chance in the future. If there is anything we can help you with during your next visit, please do not hesitate to let us

8/10 Good

Hector, New York

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
a modest and elegant hotel in the heart of London
Stayed 1 night in Jul 2023
Response from Front of house on 25 Aug 2023
Dear HectorThank you for leaving us a positive review. We are looking forward to seeing you at our hotel again.Best Regards

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Front of house on 25 Aug 2023
Dear KirkThank you for your review. We are looking forward to see you again in our hotel ! Best Regards

10/10 Excellent

Jacqueline

Stayed 2 nights in Jul 2023
Response from Front of house on 25 Aug 2023
Dear JacquelineThank you for your review. We are looking forward to see you again in our hotel ! Best Regards

10/10 Excellent

Margaret

Stayed 1 night in Jul 2023
Response from Front of house on 25 Aug 2023
Dear MargaretThank you for your review. We are looking forward to see you again in our hotel ! Best Regards

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Front of house on 25 Aug 2023
Dear LisaThank you for your review. We are looking forward to see you again in our hotel ! Best Regards

4/10 Poor

Jesse

Travelled with group
Liked: Staff & service, property conditions & facilities
Not value for money, but in a lovely quiet area of London, not too far to walk from many of the major sites
Stayed 3 nights in Jul 2023

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and comfortable hotel in a convenient area of London
Stayed 4 nights in Jul 2023
Response from Front of house on 25 Aug 2023
Dear WilliamThank you for leaving a positive feedback. Best regards