Hi Sarah,Thank you for taking the time to feed back to us on your stay. We are so pleased to her you enjoyed your stay with us. Thank you for highlighting our colleagues at The Abbey as well. We would love to welcome you back in the future.regards, Aaron

Hi Nils,Thank you for taking the time to feed back to us and really appreciate the 5/5 review.We would love to welcome you back in the future.Regards, Aaron

Hi Gil,Thank you for taking the time to feed back to us on your stay. We are pleased to hear you had a great stay and would love to welcome you back again.Regards, Aaron

Hi Garrett,Thank you for taking the time to feed back to us and for the 5/5 review. We really appreciate your kind words :) and would love to welcome you back anytime in the future.Regards Aaron

Hi Nancy,Thank you for thank the time to feed back to us.We are sorry it looks as though your stay wasn't as good as we would have liked it to be and its unfortunate you have not left any notes on what we could have done better to improve your stay with us.Regards, Aaron

Hi Molly,Thank you so much for taking the time to feed back to us on your stay. We are so pleased to hear that you enjoyed the location of the hotel and would love to welcome you back in the future.Regards, Aaron

Hi Dorianna,Thank you for taking the time to feedback to us on your stay. We are so pleased to hear that you had a great stay with us and thank you for the kind words and 5* review.We would love to welcome you back in the future.Regards Aaron

Hi Lisa,Thank you for taking the time to feed back to us on your stay. Thank you for your kind words and the 5* review.We would love to welcome you back in the future.Regards, Aaron

Hi Lierin,Thank you for taking the time to feed back to us on your stay and thank you for your kind words and the 5 star review.We would love to welcome you back in the future.Regards, Aaron

Hi Melissa,Thank you for taking the time to feed back to us. We are pleased to see you enjoyed your stay and would love to welcome you back in the future.Regards, Aaron

Hi Samantha,Thank you for taking the time to feed back to us on your stay. I'm very sorry we were not able to give you the experience you were expecting and we have since had the shower head holder fixed in the bathroom. Unfortunately we do not have a lift at the property and this is specified within our property details however a member of staff would usually be able to assist any guest with their luggage should they ask. We are pleased that you enjoyed the location of the property and would love to welcome you back in the future. If you let us know we can always ensure that we reserve you a room lower in the building also.Regards, Aaron

Hi Olivia,Thank you for taking the time to feed back to us on your stay. We are so pleased to hear you had a great time with us and thank you for highlighting the work that our staff do at The Abbey. We would love to welcome you back in the future.Aaron

Hi Samantha,Thank you so much for taking the time to feed back to us on your stay. We are pleased to hear to you had such a great stay with us.As a small business we are constantly making upgrades the the rooms and building whilst aiming to keep to the natural aesthetics of the Victorian building and the bathroom upgrades are being planned. We would love to welcome you back in the future.Regards, Aaron

Hi Jack,Thank you so much for taking the time to feed back to us on your stay. We are thrilled to hear to you such a great stay with us and like our location. We would love to welcome you back in the future.Regards, Aaron

Hi Itzya,Thank you for taking the time to feed back to us about your stay. We are thrilled to hear that you had a fantastic stay with us. Thank you for highlighting the work our staff do as well.We would love to welcome you back in the future.Regards, Aaron

Thank you for taking the time to write your review whilst you are still sat in the lobby of our hotel, whilst our team are in conversation with you investigate your complaint about loosing your card! You also just hung up on the our manager on duty who was also trying to assist you!You were given a key on check in and explained how to use it, there is no mechanism on our doors to lock them and this is very clear.We have checked the CCTV cameras, you left your room at 20.46 and returned at 20.48, in that time no one went up past your room. We have two long staying guests in the rooms besides yours, we can assure you that neither of these guests have any interest in entering your room. We feel you have misplaced this.

Hi Tom,Thank you for taking the time to feed back to us on your stay. We are sorry to hear that your stay wasn't as satisfactory as we would have expected it to be. We will ensure that the points you have raised are looked into as a matter of urgency with our team and we would like to be able to welcome you back in the future.Regards, Aaron

Hi Its,Thank you for thanking the time to feed back to us on your stay. We are pleased to see you enjoyed your stay based on your scoring and we would love to welcome you back in the future.Regards, Aaron

Thanks for your review Lorena. We are delighted to hear that you enjoyed your stay and appreciate your kind words about the team, who try to ensure all guests have a pleasant stay. We hope we can welcome you back again soon!

Hello Kimberly,A big thank you for the fantastic 5-star rating! We are absolutely thrilled.We hope you’ll return and look forward to hosting you again soon!

HI Justin, What an incredible review! Thank you for taking the time to share your feedback.We're thrilled to learn that you enjoyed our location. We hope you’ll book again.

Hi Sue, Thank you for taking the time to share your feedback. We have addressed the plug and curtains. We're thrilled to learn that you enjoyed our location. Since taking on The Abbey back in late 2022, we are continually updating and restoring the hotel, which was closed for many years before we reopened under new independent management to offer an affordable centrally located property in the heart of Notting Hill. Do keep up on our journey to transform this amazing hotel into something even more special and thank you for your support.

Hello Stephen, Thank you for your review. We hope you’ll return and look forward to hosting you again soon!

HI Julian, Thank you for taking the time to share your feedback.We're thrilled to learn that you enjoyed our location. Since taking on The Abbey back in late 2022, we are continually updating and restoring the hotel, which was closed for many years before we reopened under new independent management to offer an affordable centrally located property in the heart of Notting Hill. Do keep up on our journey to transform this amazing hotel into something even more special and thank you for your support. p.s Bathrooms in the 70's where pink and green, our are solid Italian marble!

Hello William, A big thank you for the review! We are absolutely thrilled.We're delighted to hear that you thoroughly enjoyed stay at The Abbey during your visit to London.We hope you’ll return, soon and look forward to hosting you again soon!

Thanks for your review Ong! Dee and the team were delighted to read your review!We're thrilled that you enjoyed our location and hope we can welcome you back again soon.

Hello Marylyn, A big thank you for the fantastic 5-star rating! We are absolutely thrilled.We hope you’ll return and look forward to hosting you again soon!

Hello Marylyn, A big thank you for the fantastic 5-star rating! We are absolutely thrilled.We hope you’ll return and look forward to hosting you again soon!

Thank you for your review Janet. We hope you’ll return, soon and look forward to hosting you again soon!

Hello David, A big thank you for the fantastic 5-star rating! We are absolutely thrilled. We are happy to hear you also enjoyed the upgrade. We hope you’ll return and look forward to hosting you again soon!

HI Lenie, Thank you for taking the time to share your feedback.We're thrilled to learn that you enjoyed our location. Since taking on The Abbey back in late 2022, we are continually updating and restoring the hotel, which was closed for many years before we reopened under new independent management to offer an affordable centrally located property in the heart of Notting Hill. Do keep up on our journey to transform this amazing hotel into something even more special and thank you for your support.

Hello Stephen, A big thank you for the fantastic 5-star rating! We are absolutely thrilled.We're delighted to hear that you thoroughly enjoyed stay at The Abbey during your visit to London.We hope you’ll return, soon and look forward to hosting you again soon!

Dear Hanan, Thank you for choosing The Abbey for your stay in London's iconic Notting Hill! Your feedback is very important to us and we appreciate you taking the time to share it with us. We are sorry to hear that your stay was not a perfect 5-star experience, but we are committed to learning from this and making the necessary improvements. It would be our greatest pleasure to welcome you back in the near future and if there is anything we can do to make your next visit even more enjoyable, please do not hesitate to get in touch. Yours sincerely, Morag Macpherson, General Manager

Thank you for sharing your feedback. We hope we can welcome you back again soon!

Dear Amanda, Thank you for your wonderful rating. We are delighted to hear how much you enjoyed your stay at The Abbey and hope that our comfortable rooms and enviable location in London's iconic Notting Hill contributed to your high marks. We look forward to welcoming you back soon for another truly exceptional experience and would be grateful if you would recommend us to your family and friends. Have a wonderful holiday season and a prosperous 2024! Yours sincerely, Morag Macpherson, General Manager

Dear Joseph, Thank you for sharing your fantastic experience at The Abbey with us and the world. We hope you enjoyed our charming location in London's iconic Notting Hill and that our amazing team and comfortable rooms made your stay a truly wonderful one. We cannot wait to welcome you back soon and would be most grateful if you would recommend us to your family and friends. Until then, happy holidays and a prosperous 2024! Yours sincerely, Morag Macpherson, General Manager

Dear Fiona, Thank you so much for sharing with us your fantastic feedback following your stay at The Abbey. It brings us immense joy to receive such high marks from you and we trust that our central location in London's iconic Notting Hill contributed to this. We regret that we do not currently offer breakfast, but hope that the many restaurants and cafes in the area provided you with plenty of options to start your day. It would be our pleasure to welcome you again in the near future and a recommendation to your social circle would be greatly appreciated. With best wishes for a happy holiday season and a prosperous New Year 2024. Yours sincerely, Morag Macpherson, General Manager

Dear Laura, Thank you for your lovely feedback following your recent visit to The Abbey. We are delighted to hear that you enjoyed your stay and hope that our central and enviable location in London's iconic Notting Hill made it easy for you to explore all that our city has to offer. We are also pleased that you found our front of house team helpful and friendly and that we were able to accommodate your early arrival. It would be our pleasure to welcome you back in the near future and in the meantime, please do not hesitate to recommend us to your family and friends. Yours sincerely, Morag Macpherson, General Manager

Dear Nicholas, Thank you for choosing The Abbey as your accommodation during your visit to London. We are delighted that you enjoyed your stay and that our central location with excellent transport links made it easy for you to explore our great city. We look forward to welcoming you again in the near future and would be very grateful if you would recommend us to your family and friends. Yours sincerely, Morag Macpherson, General Manager

Dear Michelle, Thank you for taking the time to share your feedback with us. We regret to learn that your stay was not as positive as we would have liked for you and apologise for any disappointment caused. We take customer satisfaction very seriously and are committed to ensuring that all our guests have a comfortable and enjoyable experience, so we have begun to investigate the issues you have raised and will take appropriate action to address them. We hope that you will give us another opportunity to demonstrate our dedication to hospitality and first class service and remain with best wishes from London. Yours sincerely, Morag Macpherson, General Manager

Dear Andrea, Thank you for being a loyal guest and for taking the time to share your feedback following your latest stay at The Abbey. We hope that you were able to appreciate the recent improvements we have made as part of our ongoing rejuvenation process and that you found your room comfortable and spacious. It would be a great pleasure to welcome you back in the near future and if we can be of any assistance in planning your next visit, please do not hesitate to get in touch. In the meantime, please feel free to recommend us to your family and friends. Yours sincerely, Morag Macpherson, General Manager

Dear Elena, Thank you for choosing The Abbey as your accommodation during your visit to London. We are delighted that you appreciated our central location in London's iconic Notting Hill area and that the many restaurants and amenities nearby made for a pleasant experience. However, we apologise if you were disturbed by some noise in the morning and hope that this did not affect your overall enjoyment of your stay. It would be a true pleasure to welcome you back in the near future and we would be most grateful should you recommend us to your family and friends. Yours sincerely, Morag Macpherson, General Manager

Dear JoLynn, Thank you for choosing The Abbey and for sharing your glowing review with us and your fellow travellers. We are thrilled to hear that our enviable and convenient location in London's iconic Notting Hill made it easy for you to explore our beautiful city and hope you enjoyed our comfortable accommodation as much as the amazing water pressure. It would be a real pleasure to welcome you back soon and we would be delighted if you would recommend us to your family and friends. Yours sincerely, Morag Macpherson, General Manager

Dear John, Thank you for sharing your feedback with us. We are sorry to hear that you were disappointed with some of our facilities and that noise disturbed your sleep and caused you inconvenience. Whilst we aim to provide a first class experience, we recognise your concerns regarding areas of wear and tear. However, we would like to assure you that these issues are being addressed as part of our ongoing revitalisation project. We hope that you will give us another chance to welcome you in the future and remain with best wishes from London. Yours sincerely, Morag Macpherson, General Manager

Dear Khalid, Thank you for choosing The Abbey and for taking the time to share your feedback with us. We are pleased that our friendly and helpful staff ensured that you had an overall enjoyable experience and we hope that our enviable location in London's iconic Notting Hill made it easy for you to explore our great city. We also appreciate your comments relating to the amenities on offer and will take these into account as we continue to rejuvenate and modernise the hotel. It would be our greatest pleasure to welcome you back in the future and we would be most grateful if you would recommend us to your family and friends. Yours sincerely, Morag Macpherson, General Manager

Dear Courtney, Thank you for choosing The Abbey and for taking the time to share your rating with us. We are very grateful for the high marks and to know that overall you had a pleasant and comfortable experience. We trust that you enjoyed our central location in Notting Hill and that it made it easy for you to explore all that London has to offer. We look forward to welcoming you again in the near future and hope that you will recommend us to your family and friends. Yours sincerely, Morag Macpherson, General Manager

Dear Bobbi, Thank you for taking the time to share your feedback with us. We understand that you may have been disappointed with some of our facilities and we regret any inconvenience caused. Whilst we are committed to providing a first class guest experience, we acknowledge your concerns that some areas are currently showing signs of wear and tear and would like to assure you that these are being addressed as part of our revitalisation process. We appreciate your patience during this transitional period as we work to transform our hotel and hope that you will consider giving us another opportunity to exceed your expectations once the refurbishment is complete. Yours sincerely, Morag Macpherson, General Manager

Dear Christine, Thank you for choosing The Abbey and for taking the time to share your experience with us. We are delighted to hear that our helpful and friendly staff, comfortable rooms and central location in London's iconic Notting Hill made for a pleasant stay. We hope to welcome you back the next time your travels bring you to London and would be most grateful should you recommend us to your family and friends. Yours sincerely, Morag Macpherson, General Manager

Dear Ryan,Thank you for choosing The Abbey and for taking the time to share your rating with us.We are glad to hear that overall you have enjoyed your stay with us and hope that our location in Notting Hill, with its convenient transport links, has made it easy for you to explore all that our capital has to offer.It would be our pleasure to welcome you again in the near future and we hope you will recommend us to your family and friends.Yours sincerely,Morag Macpherson, General Manager