The flat was super convenient to almost everything around Russell,Square/Bloomsbury. The space itself was tiny, and my patio unit was suitable for only one person. The first unit I had was slightly shopworn, but had all the necessary things for simple meal prep. The second one, which I occupied after a day away, was missing a small interior table and did not have functioning air conditioning. I asked about both, and got a hopeful reply, but nothing really happened. My overall impression is that the management is indifferent and without a great commitment to making guests comfortable. I realize that during high tourist season, there are many people coming and going, so it may be hard to keep up with a wide variety of demands. On a positive note, the staff was able to arrange a private taxi to the airport. The service was fast and pleasant.
