Staircase

Reviews of SoHostel

2 out of 5
SoHostel
91 Dean Street, London, England

Reviews

7.8

Good

Rating 10 - Excellent. 215 out of 719 reviews" "
Rating 8 - Good. 300 out of 719 reviews" "
Rating 6 - Okay. 129 out of 719 reviews" "
Rating 4 - Poor. 46 out of 719 reviews" "
Rating 2 - Terrible. 29 out of 719 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

4/10 Poor

Dinh

Stayed 1 night in Dec 2021

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Good location, but not very clean.
I was quite disappointed with the cleanliness of the showers and toilets.
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Weekend Trip
Communal areas are good, along with the pamper room which we made use of! It was good that they offer double rooms for a bit more privacy, but the pillow was like a sheet of paper; quite uncomfortable. There were communal facilities which were good, but the shower was cold. But honestly, for the price and location I would recommend if you’re looking for a bed for the night.
Stayed 1 night in Nov 2021

8/10 Good

hata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the room
Stayed 1 night in Nov 2021

6/10 Okay

Caitlin

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Jake who checked us in was amazing. A real credit to the hostel. We were sad to learn the bar was closed as we booked this hostel for the bar itself, wish we would've known prior to booking. The bathrooms were filthy and primark pillows could've been better. I understand you get this at a hostel though so overall it was a good stay for the price we paid.
Stayed 2 nights in Oct 2021

8/10 Good

Ka

Liked: Staff & service, property conditions & facilities
Nice
Stayed 6 nights in Sep 2021

8/10 Good

Xiangming

Stayed 7 nights in Sep 2021

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Selfish room mates
Extremely disappointed at the lack of concern other room members have. Coming in at 1.30am and then showering, packing, unpacking plastic bags... floors creak, doors opening and closing are loud... NO-ONE sleeps
Stayed 1 night in Sep 2021

10/10 Excellent

shenice

Stayed 3 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for a night out or London exploring x
Great location for going out for a night on the town plenty of bars and clubs in walking distance, loads of trains stations near by for if you want to explore the next day as well x
Stayed 1 night in Aug 2021

10/10 Excellent

Simon

Stayed 2 nights in Aug 2021

2/10 Terrible

Jade

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mattress is paper thin and not supportive at all!! If I would have known this I wouldn’t have booked! Do not recommend
Stayed 1 night in Aug 2021

10/10 Excellent

Nattha

Liked: Cleanliness, staff & service, property conditions & facilities
Overall is great. Worth what you spent.
Stayed 1 night in Aug 2021

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service
Didn't actually make it to the hotel, but the guy on the phone was great.
Stayed 1 night in Aug 2021

8/10 Good

Micahel

Liked: Cleanliness, staff & service, property conditions & facilities
I decided to travel to London solo and this hostel was a great choice for a place to stay. The night
Stayed 1 night in Aug 2021

8/10 Good

john

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were welcoming and informative. The hostel it’s self had a good layout with a fair level of cleanliness.
Stayed 5 nights in Aug 2021

2/10 Terrible

Thomas

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

4/10 Poor

Alex

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

6/10 Okay

Mohammed Hamza

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jun 2021

10/10 Excellent

Silvana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

8/10 Good

Caio Augusto Casimiro

Travelled with group
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in May 2021

8/10 Good

Jaime Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alright
Happy customer
Stayed 1 night in Oct 2020

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, friendly easy service
Stayed 1 night in Aug 2020
Response from SoHostel Team on 31 Aug 2020
Thanks for sharing your feedback, we're so pleased you enjoyed your stay with us and we hope you made some great memories during your visit to London. We really appreciate the feedback you've shared and we hope to see you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great, rooms were clean and the staff was very friendly.
Stayed 1 night in Mar 2020
Response from SoHostel Team on 17 Mar 2020
Thanks for sharing your feedback, we're so pleased you enjoyed your stay with us and we hope you made some great memories during your visit to London. We really appreciate the feedback you've shared and we hope to see you again soon.

6/10 Okay

Carlos, Costa Rica

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and just a few blocks away from Picadilus Circus, so excelent location. I hate staying in hostels but this one does the job for an excelent price.
Stayed 1 night in Mar 2020
Response from SoHostel Team on 10 Mar 2020
Thanks for sharing your experience, we're so pleased you enjoyed your stay and choose SoHostel. We hope you made some great memories and enjoyed your visit to London. We really appreciate the feedback you've shared and hope to see you again soon.

10/10 Excellent

zhi-sheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2020
Response from SoHostel Team on 10 Mar 2020
Thanks for sharing your experience, we're so pleased you enjoyed your stay with us and we hope you made some great memories during your visit to London. We really appreciate your feedback and hope to see you again soon.

2/10 Terrible

Emran

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from SoHostel Team on 10 Mar 2020
Thanks for sharing your experience with us, we're sorry you didn't enjoy your stay at SoHostel. We hope you enjoyed your visit to London and you'll consider us again in future.

2/10 Terrible

Emran

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from SoHostel Team on 17 Mar 2020
Thanks for taking the time to share your experience, we're sorry you didn't enjoy your stay and hope you enjoyed your visit to London. We really appreciate the feedback you've shared and hope you'll visit us again.

2/10 Terrible

Emran

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020
Response from SoHostel Team on 6 Mar 2020
Thanks for sharing your experience, we're sad to hear you didn't enjoy your stay with us and we're sorry we didn't meet your expectations. We hope you enjoyed your visit to London.

4/10 Poor

Ann, Houston

Liked: Staff & service
This is my second hostel stay, and let's say it's pretty underwhelming which I don't mind. I just needed a bed and shower. So what bothered me is during one of the day I stayed there, one wing of the building has no light! (in the morning) So I thought, ok I will just go to the makeup room.. no lights there either! The day I was preparing to leave at maybe 5:30 am, I asked if I can get some hot water from the breakfast setup (which I paid for but it's not breakfast time yet), they said no. It's the policy.. but all I wanted was a cup of hot water because I was really cold.
Stayed 3 nights in Jan 2020
Response from SoHostel Team on 28 Feb 2020
Thanks for sharing your experience while staying with us, we're sorry you didn't enjoy your stay and we didn't meet your expectation this time. We really appreciate the feedback you've shared and we'll look into the comments you've made. We hope you'll stay with us again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SoHostel was amazing - between the centralized location and the friendly atmosphere, it was the perfect place for a weekend in London. The bathrooms varied in size, so some were definitely better than others, but they were always very clean. It was also difficult to get in and out of the top bunks gracefully, but the bed was pretty comfortable and the rooms weren’t overly crowded. Underground station just up the road and historical sights and great shopping 5-10 minutes walk max. Fantastic experience and would definitely come back!
Stayed 1 night in Feb 2020
Response from SoHostel Team on 25 Feb 2020
Thanks for taking the time to share your experience, we're so pleased you enjoyed your stay and really appreciate the feedback you've shared. We hope to see you again soon.

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from SoHostel Team on 25 Feb 2020
Thanks for taking the time to share your experience, we're so pleased you enjoyed your stay and really appreciate the feedback you've shared. We hope to see you again soon.

10/10 Excellent

Tori, Haverhill, MA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the lounge area, the eating area, and that the property had laundry
Stayed 7 nights in Feb 2020
Response from SoHostel Team on 18 Feb 2020
Thank you for sharing your experience, we're so pleased you enjoyed your stay with us and the facilities. We hope you had a great time in London and you'll come back again soon.

10/10 Excellent

Anderson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from SoHostel Team on 18 Feb 2020
Thank you for sharing your experience, we're so pleased you enjoyed your stay with us and we hope you had a great time in London. Please come back again soon.

8/10 Good

Verified traveller

Liked: Staff & service
Good value for money, great location, the staff is nice and helpful, the sheets were clean, the room was relatively clean, but the place could use a little renovation and a pain job more air freshners.
Stayed 1 night in Feb 2020
Response from SoHostel Team on 11 Feb 2020
Thanks for sharing your experience, we're so pleased you enjoyed your stay with us and the hospitality of staff during your visit. We also really appreciate the feedback you've shared and hope to see you again soon.

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well situated and clean hostel
The hostel is very central and in the heart of downtown London. Check in was effortless and I was taken to my room. I had all my questions answered and the staff were extremely helpful. A nice affordable place to stay if you don't mind sharing a room with other's!
Stayed 1 night in Jan 2020
Response from SoHostel Team on 5 Feb 2020
Thanks for sharing your experience with us, we're so pleased you enjoyed your stay with us and the hospitality of staff. We hope you had an excellent visit to London and you made some great memories during your stay. We look forward to seeing you again soon.

10/10 Excellent

robson

Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Like maze even you ask help they tell you but building design is out of date Washing machine always full and not enough and very small makes dump and hot Unfortunate lift was broken so used stairs and how many days take to fix( call engineering) And more You passport to check in ok but why double standards I saw myself you can check in One lady told them and staff explain which is no sense she says so many fake id :)))
Stayed 4 nights in Jan 2020
Response from SoHostel Team on 31 Jan 2020
Thank you for your message! Please accept our apology and we're sorry for any inconvenience caused by the lift, we are making the lift a priority. We hope you enjoyed your visit to London and we appreciate your feedback.

10/10 Excellent

Silvio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from SoHostel Team on 31 Jan 2020
Thank you for your message! We're so pleased you enjoyed your stay with us. We really appreciate your feedback you've shared.

10/10 Excellent

robson

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT LOCATION & CLEAN COMFY STAY.
Excellent Location.location.location. had good comfy stay.
Stayed 1 night in Jan 2020
Response from SoHostel Team on 31 Jan 2020
Thank you for your message! We're so pleased you enjoyed your stay with us. We hope you had a great time in London and we appreciate your feedback.

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2019
Response from SoHostel Team on 6 Jan 2020
Thanks for taking the time to share your feedback and experience. We're so pleased you enjoyed your stay with us and we hope to see you again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from SoHostel Team on 13 Dec 2019
Thanks for taking the time to share your experience, we're so pleased you enjoyed your stay and we hope you made some great memories during your visit. We hope to see you again soon.

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Dec 2019
Response from SoHostel Team on 12 Dec 2019
Thank you so much for sharing your experience, we hope you enjoyed your stay and visit to London. We hope you made some great memories and we see you again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location
Stayed 2 nights in Nov 2019
Response from SoHostel Team on 12 Dec 2019
Thank you so much for sharing your experience, we're so pleased you enjoyed your stay and the services we provide! We hope you made some great memories during your visit to London and we see you again soon.

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2019
Response from SoHostel Team on 9 Dec 2019
Thanks for sharing your experience with us, we're so pleased you enjoyed your stay at SoHostel and we hope you'll choose us again on your next visit to London.