2/10
AC did not work in our room & staff knew this upon check in, but did not disclose this to us. Our check in was delayed as they were moving guests out of the room they assigned us into a room w/ AC. Very dishonest. Staff continued to lie about status of AC. We were staying with young kids & the room was 80-84 F during our stay. It was miserable. We were traveling w young kids & needed specific accommodations so unable to move hotels (although Marriott didn’t have any openings at other properties). Would avoid this hotel!!!!!!!!
KIM
Menginap 3 malam pada Jun 2025