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Reviews of Olympia

2 out of 5
Olympia
49 Earl's Court Square, Kensington and Chelsea, London, England

Reviews

5.4
Rating 10 - Excellent. 31 out of 338 reviews" "
Rating 8 - Good. 60 out of 338 reviews" "
Rating 6 - Okay. 84 out of 338 reviews" "
Rating 4 - Poor. 77 out of 338 reviews" "
Rating 2 - Terrible. 86 out of 338 reviews" "

5.2/10

Cleanliness

6.0/10

Staff & service

4.2/10

Amenities

4.4/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

6/10 Okay

Renee

Travelled with family
Disliked: Property conditions & facilities
The property was under renovation, which was fine. But our room on the 3rd floor was 80 degrees 24/7 and the a/c unit didn’t work (we were told due to construction) and our tv got only 5 stations. It would have been fine if the window would have opened but due to it being so hot and stuffy in the room I can’t give it a good review.
Stayed 11 nights in Mar 2024

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another pleasant stay at Olympia.
I often stay at Olympia. It's very handy for Earls Court tube. The staff are friendly and the rooms are clean and comfortable.
Stayed 1 night in Dec 2023

10/10 Excellent

Rob

Stayed 1 night in Nov 2023

2/10 Terrible

Colin

Stayed 1 night in Nov 2023

8/10 Good

Toby

Travelled with group
Disliked: Property conditions & facilities
Nothing fancy, but met our needs for a place to stay in London
Stayed 2 nights in Oct 2023

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Rob

Stayed 1 night in Oct 2023

2/10 Terrible

Nancy

Disliked: Cleanliness, staff & service, property conditions & facilities
Our room had mold and rusted exposed floor tacks.
Stayed 3 nights in Oct 2023

10/10 Excellent

Rob

Stayed 1 night in Oct 2023

10/10 Excellent

Rob

Stayed 1 night in Oct 2023

2/10 Terrible

Andrew

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Rob

Stayed 1 night in Sep 2023

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location excellent. Good price. Would book there again.
Stayed 1 night in Sep 2023

6/10 Okay

Salfordquays

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Let's start with the positives. Good location, staff lovely, friendly and very polite. Outside appearance scaffolding so having work done which early. Morning started and so. Much banging so no rest. Room really small and no wardrobe but a sort of drawer unit with TV. Kettle absolutely filthy and needing descaling desperately. Carpet not too bad where could be seen. No air at all as window opens a tiny bit onto scaffolding. Booking was two beds but had double and no other available. Bathroom OK but toilet brush, omg, had not been cleaned at all with old tissue still on it.
Stayed 2 nights in Sep 2023

4/10 Poor

Jo

Disliked: Cleanliness, amenities, property conditions & facilities
I have to preface this by saying it would have been one star if it weren't for the member of staff who helped me out. My single room was absolutely revolting. I don't expect high quality at that cost but I do expect basic cleanliness. The carpet was sticky to the touch and a lot of dirt was embedded in it; there was coffee splattered all over the walls; there was a terrible smell from the drain; the remote control had years worth of dirt encrusted in it, so I was afraid to use it; and I found a pubic hair in the sheets. It was also an incredibly small room so that with the combination of the dirt I felt like the walls were closing in on me. What I will say is when I went downstairs to ask if it would be possible for my room to be cleaned, the desk worker was very nice and checked to see if there was another room available. I was then moved to a double even though I paid for a single and though not a wonderful room, it was a vast improvement & I was grateful for a double. However, the drains still stank so I never had a shower because that made the smell worse, and the Wi-Fi connection no longer worked. I think because the room was further away from the router. So, though I really appreciate that member of staff, I feel I still need to give this score overall as I feel people should know what they may be letting themselves in for. I feel very lucky that I was moved but if there hadn't been space that wouldn't have happened, and I would have been stuck in that filthy room.
Stayed 1 night in Jun 2023

6/10 Okay

Thomas

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

2/10 Terrible

murat

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property needs to be remodeled completely so it can serve as a hotel. It is just falling apart each and every ways. Not for a family maybe for singles who do not want to stay on the streets.
Stayed 2 nights in Aug 2023

4/10 Poor

Fiona

Travelled with family, Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid
Arrived and shown to room in basement Was supposed to have 4 single beds. No. 2 doubles Window area full of bugs, bathroom stank of wee Shower curtain mouldy Disgusting Couldn’t get refund Got moved to two double rooms Slightly better Noisy and again bathroom dirty Room smelled
Stayed 1 night in Aug 2023

4/10 Poor

Virginia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was tiny. No air conditioning. No fans. Filthy carpet. Dirty windows. Hair dryer broken. To be fair, the bed and the bathroom looked clean, but there was an open drain in the floor. Bottom line: You Get What You Pay For.
Stayed 3 nights in Aug 2023

2/10 Terrible

James

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property was a step up from downtime Mumbai, but not up to UK standards. The staff were friendly and the location is good. But - there was a leak coming down the wall from the room above, the toilet seat was not properly attached, the furniture was all broken, the mattress and bedding - altho washed, were awful. It is a 'budget option' in the most extreme sense of that term.
Stayed 2 nights in Aug 2023

4/10 Poor

Joanna

Disliked: Amenities, property conditions & facilities
The room was tiny and bed was very soft. The whole place felt dirty and uncared for.
Stayed 1 night in May 2023

4/10 Poor

Asunni

Stayed 1 night in Jul 2023

10/10 Excellent

Rob

Stayed 1 night in Aug 2023

2/10 Terrible

Lucy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst ever
The hotel was very dirty. Carpets were so dirty you could actually see the grease and dirt layer as a different colour. The room was epicly small. The bedsheets were dirty there were yellow-orange stains on it. There was this horrible smell in the whole hotel. The bedsheets were smelling like rotten eggs so bad that I could not sleep. Toilet was dirty probably never cleaned with a cleaning liquid. I could not wait the time to pass. Never again.
Stayed 2 nights in Jul 2023

4/10 Poor

Mildred

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
I stayed in this Olympia overnight and I’m glad that I didn’t have to stay longer. The room walls were dirty with splatter or some sort of liquid and it looks like it hasn’t been cleaned since it happened. The toilet bowl was brown. We didn’t stay long inside the room as we planned to be out and about and we just used it for sleeping but when the morning comes and we would like to have a cuppa, the cups were not washed at all! I wouldn’t want to stay there again nor would I recommend it to anybody. I even took a photo but unfortunately cannot show in here to prove my reviews.

4/10 Poor

Hamit

Stayed 1 night in Jul 2023

2/10 Terrible

Matthew

Stayed 1 night in Jul 2023

10/10 Excellent

Ahmet Kadir

Stayed 1 night in Jul 2023

2/10 Terrible

Simon

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid this dump
Room was disgusting, dirt and damage everywhere. There was a broken drawer rotting on a small balcony along with used toiletries and hundreds of cigarette butts, the beds themselves must have been dragged out of a skip !! They had a sheet of hardboard screwed to the bed base under the mattress. The room was not secure.
Stayed 1 night in Jul 2023

6/10 Okay

Colin

Difficulty getting wifi in first floor room and smelt smokey. Still an issue with no flexibility in changing a booking made in Dec in error instead of November on mobile. Despite over 6 months notice of highlighting error and stating that I was a regular customer they would not change it.
Stayed 1 night in Jul 2023

6/10 Okay

lee

Stayed 1 night in Jul 2023

10/10 Excellent

Rob

Stayed 2 nights in Jul 2023

4/10 Poor

Nir

Stayed 1 night in Jul 2023

2/10 Terrible

Dheeraj

Disliked: Cleanliness, staff & service, property conditions & facilities
There was No wifi, even after multiple requests, they did nothing, broken wardrobes, and there was no hot water to bath in the morning which they fixed after a call. Overall not recommended.
Stayed 1 night in Jul 2023

4/10 Poor

Nancy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The reception was super nice. She got me into my room before check in. However, the room was so dirty and the bed was worse. Part of the bed was missing the cushion. So when I eventually woke up in the morning, I felt like I was in a car accident. I was so sore from the uneveness. The room was so small I could barely make my way around it. There also wasn’t enough table space. It was also so noisy from the school across the street and main road. Will not stay here again.
Stayed 1 night in Jun 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Yikes
Well you get what you paid for, was a LONG 6 nights there for me..my first mattress was literally like something pulled out of the trash, after complaining two days got a slightly better one. No box spring didn't help..Carpets dirty and not even tacked down, mold on bathroom ceiling. No screens for windows. On plus side it's near tube station shop. Just have low expectations when coming to stay..
Stayed 6 nights in Jun 2023

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Room bit on small side but convenient placed for london centre bed with all u want
Stayed 1 night in Jun 2023

2/10 Terrible

Marianne

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023

4/10 Poor

Simon

Business traveller
Disliked: Cleanliness, property conditions & facilities
I get that the price point is low on this property, but it’s still poor value. Bed like a camp bed. Unclean bathroom. Dilapidated fittings. Poor facilities. Noisy and hot.
Stayed 1 night in Jun 2023

4/10 Poor

barry

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No working t.v. No working kettle.
Stayed 1 night in Jun 2023

8/10 Good

Simon

Liked: Cleanliness, staff & service
This is a budget hotel, no lifts and the room was tiny to the point where there was no where to put my suitcase other than to block the door to the room. The room was on suite and the bathroom was clean plus soap and shampoo are included. The room has tea and coffee making facilities and a tv. The staff were friendly I had to check out very early to catch the euro star so I can't comment on breakfast. The location is great just a short walk to Earls Court tube station and bus stop close as well. If you're looking for somewhere for 1 or 2 nights while you visit London and you just need a bed to sleep in this place is OK. I don't mind staying here again in the future. For a cheap hotel it was not bad.
Stayed 1 night in Jun 2023

4/10 Poor

Razvan

Stayed 1 night in Jun 2023

8/10 Good

Thomas

Liked: Cleanliness, staff & service, room comfort
Good with some minor issues to reach perfection
First impression wasn’t good the reception and entrance look tired. The room itself was huge for the area with a fantastic bathroom I would stay here again but consider updating the reception and stair case to make this a 10
Stayed 1 night in Jun 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service
Not the Ritz, but sufficient for my one night stopover, and with everything I needed
Stayed 1 night in Jun 2023

10/10 Excellent

Marlaina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room, comfy bed, quiet neighborhood.
When we showed up to check in, it took them quite awhile to find our reservation. When they finally found it, she told us we had been moved to a different hotel, one of their partners, about a 10 minute walk away. The hotel ended up being fine, clean, comfy bed, and a good location, it was just a bit of a hassle since we were never notified of the change.
Stayed 1 night in May 2023

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Simple but clean room, great location, next to the metro, helpful staff.
Stayed 1 night in May 2023

10/10 Excellent

Rob

Stayed 1 night in May 2023

10/10 Excellent

Steven

Stayed 1 night in May 2023

4/10 Poor

Dorette

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
The room was sooooooo small for 4 people. There wasn't even a table to put a cup of coffee down, we had to hold it the whole time. We were in the basement, I asked for a room so we didn't have to go up or down many stairs. The hotel needs upgrading.
Stayed 4 nights in Apr 2023