Dear Valued Guest,Your comment encourages us to do better. It’s immense pleasure to learn that we fulfilled your expectations. We love to see you again. Definitely you will see much more improvement when you visit next time as we constantly try to upgrade and improve tirelessly. Thanks for staying with us.We serve humans not guestsWe strive hard to do better than yesterday

Dear Valued Guest,We are pleased to know that we could fulfil your expectations. Thanks for staying with us. We are upgrading & improving daily We serve humans not guests

Dear Valued Guest,It’s great pleasure that we met your expectations. We have different rooms with different tastes and sizes. Thanks for staying with us again and again. We are upgrading and making better than yesterdayWe serve humans not guests

Dear Valued Guest,Thanks for staying with us again and again. We have various rooms with different tastesWe are upgrading and making better than yesterdayWe serve humans not guests

Dear Valued Guest,It’s great pleasure that you enjoyed your stay. We have various rooms with different tastesWe are upgrading and making better than yesterdayWe serve humans not guests

Dear Valued Guest,Thanks for choosing us again and again. We have various rooms with different tastesWe are upgrading and making better than yesterdayWe serve humans not guests

Dear Valued Guest,It’s great pleasure that you enjoyed your stay. We have various rooms with different tastesWe are upgrading and making better than yesterdayWe serve humans not guests

Hello,You liked to stay but your wife had disagreement with your wife. We definitely have room with private bathroom. It’s very sad that you booked room with shared bathroom at budget price just because ours is cheapest in the area but expected private bathroom. If you wanted private bathroom, you should have paid more and book private. We provide everything a traveller needs at free of cost - welcome water, towels, unlimited tea/coffee/fruits, free Netflix/amazon prime, huge 65” smart TV that you can’t find even in 5 star hotel, free parking, big & beautiful garden, sitting hall etc. So, your claim of lack of facility is not true.Our location is 12 min from Heathrow airport, 7 min walk to town centre, close to 24 hours public transport. When you say scary area, it questions your honesty. As soon as you booked, We sent emails to verify the room or anything you need but you did not care to reply. Even though not our mistake, we advised you to cancel and release room so that we can refund but you did not. We treated you with respect - asking tea/coffee.We advise you to kindly go through details of the room before you book but not hurry because it’s cheap & budget price. It causes inconvenience to you and us.

Thanks for staying with us. We are not perfect but upgrading and improving to make things better than yesterday. We serve humans not guests

Nice to learn that we met your expectations.Our effort is to do better than yesterday.Thank you so much for staying with us. We serve humans not guests

Dear Rajesh,We generally get 99% guests who are ethical and principled. 1% guests are found to be so unethical. When their plan change, they twist and play around to get refund inspite of the fact that booking is non-refundable. You asked to refund because room was small even when the room is big enough for two beds. Then your claim changed, We asked you to co-operate & provide evidence of your claims to investigate but you did not. Sadly you are among those 1%.

Dear Valued Guest,We are so sorry to hear the inconveniences you had. As shared on Watsapp after your feedback, immediately we have replaced new thicker mattress without delay. When used first time, we need to flush out cold water from pipe, so tap shud be opened for few moments by turning towards hot side. it seems you did not turn the tap towards hot side. We have informed house keeper regarding cup and fixed the issue with TV as well. We are not perfect but improving daily. We listened your feedback and fixed all issues. We hear our guest and always try to do better than yesterday.We serve humans not guests.

Dear Charles,Thank you for being adjustable and accepting smaller room due to overbooking. It’s great feeling and encouraging to do better when we learn that we met your expectationsWe love to see gentlemen like you again Regards,David

Dear Valued Guest,It’s nice to hear that we fulfilled your expectations. We love to see you again.We strive to do better than yesterday We serve humans not guests

Dear Valued Guest,We appreciate for choosing our property again and again.It’s nice to hear that we fulfilled your expectations. We love to see you again.We strive to do better than yesterday We serve humans not guests

Dear Valued Guest,We are happy to learn that you love our service, property and facilities provided. We are improving daily, trying to do better than yesterday. We have taken your feedback.We love to serve you again.We serve humans not guests

Dear Valued Guest,It’s nice to hear that we fulfilled your expectations. We love to see you again.We strive to do better than yesterday We serve humans not guests

Dear Valued Guest.Your rating encourages us to do better.Thanks for staying with us.

Dear Valued Guest, Thanks for staying with us.Room you are referring is storage & security room, that our staff requested you to avoid and not to look into. Readers may misunderstand that’s it’s inside the guest room and separated by curtain. Definitely guest room & security/storage rooms are completely separated wall. We are upgrading & doing gardening & renovation work, that’s why storage & alley have more stuffs. Again this alley is not for guests, it’s in the side of main building, guests are not supposed to reach it. For guests, we have garden, hall where guests can relax, that our staff show to guest during checkin. Smell you are referring can be paint smell. We do not have cat in the property.We are improving everyday to do better than yesterday. Thanks for liking our service.

Dear Valued Guest,It’s encouraging to see your positive rating.It’s nice to hear that we fulfilled your expectations. We love to see you again.We strive to do better than yesterday We serve humans not guests

Dear Valued Guest,It’s great pleasure to read your comment.It’s nice to hear that we fulfilled your expectations. We love to see you again.We strive to do better than yesterday We serve humans not guests

Thank you so much for the big heart and giving 10 rating. It’s encouraging to do better.

Dear Valued Guest,Thanks for being so kind with us and for encouraging us to do better. We are pleased to know that we met your expectations. We always try hard to do better than yesterday. We definitely love to see you again.We serve humans not guests

Dear Valued Guest, As take cater of guests, Nothing is more pleasurable than making our guest satisfied. Thank you so much for staying with us and encouraging words. We definitely love to see warm guest likes you again. We serve humans not guests

Dear Valued Guest,It’s nice to learn that we fulfilled your expectations. We love to see you again.We strive to do better than yesterday We serve humans not guests

It’s great pleasure to know that we could fulfil your expectations.Your comment encourage us to serve better. Thank you so much for staying with us. We love to see you again.We serve humans, not guests

It’s great pleasure to know that we could fulfil your expectations. Thank you so much for staying with us. We love to see you again.We serve humans, not guests

Dear Valued Guest!It’s great pleasure to know that you liked service of our staff and found our property clean and cosy.Your comment encourage us to serve better. Thank you so much for staying with us. We love to see you again.We serve humans, not guests

Dear unethical guest,We work with ethics and principles and we expect ethics and principle from you. Let’s see who is wrong here:1. Property name was “ABNB Accommodation Close to Heathrow Airport” when you booked. Isn’t name enough? 2. When you search list clearly shows it’s “managed by private host” not hotel. 3. List clearly shows number bed, bed size, room size but you manipulated system by booking 1 single room for 5 adults. Didn’t you see number of beds during booking? Is 5.7 feet tall boy really child for sleeping purpose? A child is one who can sleep in between parents in same bed. But to save money, you just booked. You knew that if you book in hotel it will be 4 times costly4. We immediately sent message as soon as you booked and warned you about bed size when you booked for 5 people. We sent at least 5 messages to your email inbox. But you ignored all messages purposely and you picked up only one email that contained address of the property because you need to reach property. We informed this when you checked in. How you picked up only one email message but ignored all?5. We advised you to cancel and offered refund if the room is not suitable for you. Why you ignored?6. You provided unreachable phone number. We tried many times to contact you. What a shame! What an unethical way you chose to save money! How irresponsible! Still so inhuman to blame others? Next time, before you travel, kindly educate yourself that all travel websites list all kinds of properties not only hotel, read information properly and do not ignore messages/emails. Most importantly, do not stab back those who treat you nicely. Still we gave you best service by proving water, fruits, 5 towels, unlimited tea/coffee, free Netflix, 65” enormous sized TV. This is how we are different and treat unethical people nicely.We serve humans not guestsNote: We request Expedia to delete such unethical reviews/rating from unethical guests and ban them permanently as you can see all evidences. We work hard to give best service but such unethical review/comment discourage our staffs.

Dear Valued Guest,We are happy to learn that you love our service, property and facilities provided. We are improving daily, trying to do better than yesterday.We love to serve you again.We serve humans not guests

Dear Valued Guest,It’s great pleasure to know that you enjoyed your stay with us. Your comment encourages us to do better than yesterday. In fact, we always strive to do better and we are improving daily. We love to see you again.We serve humans not guests

Dear Valued Guest,Thanks for the kind words. We are happy to learn that you love our service. We love to serve you again.We serve humans not guests

Dear Valued Guest,It’s immense pleasure to host you and tanks for 5/5 star rating.We love to see you again. We serve humans not guests

Dear Valued Guest,It was great pleasure to interact with you that night. Thank you so much for the incredibly nice words. We are happy to learn that you loved staying with us, enjoyed our service & facilities provided. We serve humans not guests

Dear Valued Guest,It’s great pleasure to learn that you liked our service and find our location convenient. We love to see you again.Regards,We serve humans not guests

Dear Valued Guest,It's pleasure that you had nice stay. We try our best to give best service. We serve humans, not guest

Dear Valued Guest,It’s immense pleasure to know that you liked our staff’s service.Your comment encourage us to serve better. Thank you so much for staying with us. We love to see you again.We serve humans, not guests