Private kitchen
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Reviews of Modern 2 Bedroom Apartment

3.5 out of 5
Modern 2 Bedroom Apartment
London, England

Reviews

3.0
Rating 10 - Excellent. 0 out of 2 reviews" "
Rating 8 - Good. 0 out of 2 reviews" "
Rating 6 - Okay. 0 out of 2 reviews" "
Rating 4 - Poor. 1 out of 2 reviews" "
Rating 2 - Terrible. 1 out of 2 reviews" "

3.0/10

Cleanliness

3.0/10

Staff & service

2.0/10

Amenities

3.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Ashley, Wichita

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you like rude management and DIRTY living conditions, this is the place for you! The man that is the manager and owner is very hard to communicate with. He hangs up on you and is very short on the phone. When we got there, the apartment was not as described- broken kitchen cabinets, watered down soap, and ABSOLUTE FILTH! When you pull back the comforter, there is pubic hair everywhere. Food particles and grime were in the fridge, in the drawers, in the cabinets, on the cabinet doors, and all over the walls. Mold covered the showers. It was so awful that we paid another £500 to stay somewhere else. We had booked this apartment for 3 nights and did not stay for 1 of them. When Expedia tried to talk to the owner/manager, he was very difficult and refused to refund any of the money. DO NOT STAY HERE!
Stayed 3 nights in Jul 2019
Response from oliver on 5 Aug 2019
This is a mix-up and not the hotel you want to write your review about. I would like to believe its an error as you stayed in our hotel for the full period of your stay.

4/10 Poor

mariannd, lausanne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Doute sur l'appartement !
Nous n'avons pas pu voir celui qu'on avait réservé.. . Sous prétexte qu'il y avait in problème d'eau ! Il nous a proposé un autre. . Beaucoup plus loin de notre centre d'intérêt. Et pas propre. Très très très déçu. .. et j'ai du en catastrophe en chercher un autre..
Stayed 4 nights in Apr 2018
Response from Oliver on 25 Apr 2018
I am extremely disappointed with the customers review. When the customer arrived, there was issue with her paying and stated that she booked a wrong apartment as she needs an apartment in Excel London. When it was time to pay she was arguing with her friend about money. She then informed that she's waiting on another friend to make payment. She requested to assess the apartment whilst she waits for her friend. I informed she wont be able to do so. She then started bargaining the price which I found completely time wasting. She then informed that she would go and look for another apartment near |excel. In a nought shell this customer is a completely time waster.