Private kitchen
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Reviews of Leicester Square Atmosphere

3 out of 5
Leicester Square Atmosphere
3 Shaldon Mansions, 132 Charing Cross Road, London, England

Reviews

7.0

Good

Rating 10 - Excellent. 1 out of 4 reviews" "
Rating 8 - Good. 1 out of 4 reviews" "
Rating 6 - Okay. 1 out of 4 reviews" "
Rating 4 - Poor. 1 out of 4 reviews" "
Rating 2 - Terrible. 0 out of 4 reviews" "

8.6/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Never Again...
Leicester Review: Preface: 1. The review written on June 8th 2019 is accurate. 2. Additional pros: building was virtually empty, so it felt quite secluded. Nice towels and super comfortable bed. I also appreciated the US-UK power adapters. 3. Additional negatives: Dryer doesn’t work that great. Shower wasn’t really good. Bad service. 4. Seeing that I have been in business management for over 12 years, I always caution on the side of empathy for fellow owners/management when leaving reviews. 5. I’ve stayed in over 30 hotels from this website, and this is the worst rating I’ve ever given. I arranged via email with the manager for my arrival at 8pm. I was told to meet up with the manager’s colleague “Bobi”, who would give me the keys (more of an Air BNB situation than a hotel). I was notified that Bobi would wait for 1hour, then I would be charged 10 pounds for additional hours as she awaited my arrival. I connected with Bobi on site at 8:15pm. She was not at all friendly. She asked me for my passport and proceeded to take pictures of it, for reasons unknown without my permission. She then demanded that I pay her 25 pounds cash because I was late. I tried explaining that I had arranged the 8pm arrival ahead of time with the manager. She became incredibly rude. I located the email as proof, which sparked her borderline threatening tone, stating that “she’s going to get her money from somebody”. Horrifying. Spend your hard earned money elsewhere.
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveller

Stayed 4 nights in Jul 2019
Response from Francesco on 30 Jul 2019
Thanks for your review

8/10 Good

visitor, Wilmington DE

Liked: Cleanliness, staff & service, amenities
Great location
Stayed 2 nights in Jul 2019
Response from Francesco on 9 Jul 2019
Thank you for your feedback, glad you enjoyed your stay!

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location in the Heart of Soho
This apartment is perfect if you want to be right in the middle of the action in Soho and are on a budget. The building is older and a fresh coat of paint and new carpet would make a huge difference when you walk in. The room itself was clean and nicer than the general condition of the rest of the building. The room was obviously historical and had amazing plaster work on the ceiling. The apartment had a full kitchen and a loft bed. I like the loft bed, but climbing the ladder may not be suitable for some. For the money and the location, the room was a good deal. The location was fabulous if you want to experience the night life. Having said that, the area is very loud, but the windows block a lot of the sound when closed. If you want them open, you will hear the city. The area has so much to offer! You're close to 2 tube stations that will get you everywhere very quickly. Highly recommend learning the Tube. It is fast, safe, and clean. Around the apartment are many theaters, restaurants, bars, night clubs, and all forms of entertainment. This area feels like the Times Square of London. The area feels very safe and I wasn't worried coming home late. Plenty to keep you entertained until the early morning.
Stayed 3 nights in May 2019
Response from Francesco on 18 Jun 2019
Thank you very much for your feedback, it was a pleasure hosting you!