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Reviews of Lamington Apartments - Hammersmith

4 out of 5
Lamington Apartments - Hammersmith
109 Hammersmith Grove, London, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 165 out of 304 reviews" "
Rating 8 - Good. 103 out of 304 reviews" "
Rating 6 - Okay. 20 out of 304 reviews" "
Rating 4 - Poor. 8 out of 304 reviews" "
Rating 2 - Terrible. 8 out of 304 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our stay at the Lamington Apartments was perfect. It was close to the underground, grocery stores and restaurants. The area was quiet and the staff at check in were friendly and helpful. We definitely recommend the Lamington Apartments.
Stayed 5 nights in Apr 2024

10/10 Excellent

Denise, Belmont

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay for extended stays. Nice kitchen, sitting area, and bedroom. A bathtub would have been nice but the shower is okay. Lots of shops, pubs, parks in short walking distance. I have in stayed in Lamington properties five times now and will be back in the summer. Worth the money.
Stayed 8 nights in Feb 2024
Response from Nikoletta on 3 Apr 2024
Dear Denise, Thank you for staying with us again! It is always a pleasure to welcome you back. We highly appreciate your feedback and are pleased to know that you have enjoyed your apartment and found the location convenient. We look forward to hosting you again in the summer!

10/10 Excellent

Sharolyn

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed my stay at Lamington Apartments. The building is well located within walking distance to the metro and the flat has everything you need for a comfortable stay. The lovely ladies at the front desk were very welcoming and kind. Highly recommended to others. I will be staying here again in the future.
Stayed 2 nights in Jan 2024
Response from Sarah on 19 Feb 2024
Hi Sharolyn, Thank you for taking the time to share your positive feedback. We are happy to hear that you found the location convenient and with easy access. It's wonderful that you have a positive interactions with our lovely front desk team. Your recommendation means a lot to us and we look forward to welcoming you back. Best, Guest Experience Team

6/10 Okay

Cristina

Travelled with family
Liked: Cleanliness
The location was great, we were able to catch multiple lines. Shepard's bush market was nearby for fresh vegetables as were other groceries.The flat was nice but furniture was uncomfortable and worn out. But it fit what we needed, it was stocked with what we needed. The staff were friendly and responsive.
Stayed 7 nights in Dec 2023
Response from Sarah on 19 Feb 2024
Hi Cristina, Thank you for taking the time to share your feedback with us. We are glad to know that you appreciate the fantastic location and the apartment itself. We apologise for any discomfort caused by the furniture and we assure you that we'll address this issue promptly. We truly value your feedback we hope to have the opportunity to welcome you back in the future. Best,Guest Experience Team

2/10 Terrible

Mussayab

Disliked: Cleanliness

10/10 Excellent

Julie, Ottawa

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay at Lamington Apartments. We had a beautiful apartment on the ground floor which was convenient with our 7-month old baby (stroller). Staff at check-in was excellent. I would go back in a heartbeat!
Stayed 1 night in Dec 2023
Response from Lamington Apartments on 1 Jan 2024
Hi Julie, Thank you so much for taking the time to share your positive feedback. We are thrilled to hear that you had a great experience with us. Your kind words truly motivate us to continue delivering exceptional services. We appreciate your support ad look forward to welcoming you again at Lamington apartments. If you have any further feedback or suggestions, please feel free to reach out. We value your input. Thank again!Best, Helene

4/10 Poor

Amir

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
This is a clean and spacious property in London that is centrally located and close to the Hammersmith tube station. But we are unlikely to visit again as the shower water pressure is ridiculously low. Even our kids, with much smaller body sizes, struggled to wash off the shampoo on their hair and soap from their body as the water was simply not strong enough. We complained multiple times but nothing happened and finally we got the message that this is just the way it is and there is nothing they could do. Sadly, we actually saw this same feedback from several other reviewers before we made the booking, but we decided to ignore it as we thought that this must have been resolved. But we were totally wrong! This was definitely not fun on a cold winter day! But, in all fairness, if you dont mind this, then the property is great. Great location with good connections to many key areas of interest.
Stayed 5 nights in Dec 2023
Response from Perry on 1 Jan 2024
Hi Amir, Thank you so much for taking the time to leave us a feedback. Firstly, we want to express our sincere apologies for less than ideal experience you had during you recent stay at one of our apartments. You feedback is invaluable to us, and we take your concerns seriously. We are currently investigating the issues you raised to ensure that such situations are addressed promptly and prevented in the future. Our aim is to provide a comfortable and enjoyable stay for all our guests, and we regret that we fell short in your case. Once again, we apologise for any inconvenience caused and we hope to gain your trust again in the future. Best, Helene

8/10 Good

Joanna

Very good sized room, nice to have separate bedroom and lounge room off of kitchen. Small bathroom but hot shower.
Stayed 2 nights in Dec 2023
Response from Sarah on 19 Feb 2024
Hi Joanna, Thank you for taking the time to share your feedback. We appreciate your feedback regarding the bathroom size and we are glad to hear that you enjoyed the room. Your comfort is important to us and we'll take your comments into consideration for further improvements.Thank you for choosing to stay with us and we hope to have you again soon. Best,Guest Experience Team

8/10 Good

Verified traveller

Have fun
Comfortable and clean, good size and warm. Comfortable bed. Hard to work out hob and the usual few items missing from housekeeping. We went and got them. Very nice staff. I would stay there again.
Stayed 7 nights in Dec 2023

10/10 Excellent

N'famady

Liked: Cleanliness, room comfort
A perfect place to stay!
I had an amazing time 🙌
Stayed 2 nights in Dec 2023
Response from Sarah on 19 Feb 2024
Hi N'famady, Thank you for taking the time share your feedback with us. We are delighted that you had an amazing stay with us. We look forward to welcoming you again with us. Best,Guest Experience Team

10/10 Excellent

DENISE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Nov 2023

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

George

Liked: Cleanliness, room comfort
thanks
arrived at Lamington apartments after just being robbed in Athens. The staff went out of there way to help us to get emergency money and the manger even shouting us lunch, never forget there kindness. The apartment was like a one bedroom flat with every thing you need in it.Very clean and in a good area only thing I could fault is no lift but staff will help you with your cases this will always be one of my favourite places thanks to all the staff
Stayed 4 nights in Nov 2023

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Your allocated apartment may vary so you don't know in advance which one you will get. Although we were on the top floor which meant a lot of stars the advantage was the view and also it was quieter as we were further away from the road.
Stayed 3 nights in Dec 2023

10/10 Excellent

Donna

Stayed 1 night in Nov 2023

8/10 Good

Travis

Travelled with group
Liked: Cleanliness, room comfort
Overall Good Experience
I'm delighted to share my experience at this hotel. The flight was enjoyable, and the well-stocked kitchen, complete with appropriate pots, pans, and silverware, made for a convenient stay. The bedroom, while decent in size, provided comfort, and the presence of a beautiful back garden with lights added a charming ambiance to the surroundings. However, I encountered a communication hiccup regarding check-in. After booking, I discovered limited check-in hours due to the closure of the management office. Unfortunately, my late flight caused me to miss these hours. Although lockboxes were available for after-hours check-ins, the email containing this information arrived very late. Compounding the issue, I lacked Wi-Fi upon arrival, making it challenging to access the delayed email. Despite this inconvenience, I eventually obtained the necessary details and had an overall positive experience during my stay. Improved communication protocols, especially for late arrivals, would undoubtedly enhance the guest experience.
Bedroom
Dining area
Back patio
Stayed 2 nights in Nov 2023

10/10 Excellent

Donald, Huntsville

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Much nicer than staying in an Hotel. More room and the kitchen allows for at least breakfast at "home" before venturing out. Downstairs every morning to the coffee shop, just like the locals. With the Office nearby, it also gives confidence in renting and not taking a chance with an unknown air b&B or a private rental.
Stayed 6 nights in Nov 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Nice place, bad shower pressure….
Very comfortable stay but the shower was awful in #4 of the 149 block, no pressure, a watering can over my head would have worked better. Didn’t have time to report or relocate but frankly, cleaners should spot this at the clean/turn from prior guest, as it just doesn’t work. Need to address this if they want to keep their 4+ star rating …otherwise a nice stay.
Stayed 3 nights in Nov 2023
Response from Lamington Apartments on 22 Nov 2023
Hi, Thank you for taking the time to leave a review. We appreciate you providing valuable feedback and we will have our maintenance team look into this to rectify.Apologies for any inconvenience caused.We hope to welcome you again in the future.Kind regards.

2/10 Terrible

Daniel

Travelled with family
Disliked: Cleanliness, room comfort
Poor
Apartment was dirty and very tired. Nothing like the photos and certainly would not recommend. Strong smell of smoke and pets….Standard of cleaning was poor and apartment needs a refresh!
Stayed 1 night in Nov 2023
Response from Sarah on 19 Feb 2024
Hi Daniel,Thank you for taking the time to leave us a feedback. We sincerely apologise for the disappointment you experienced during your stay. Your feedback is valuable to us and we are deeply sorry that the cleanliness and condition of the apartment did not meet your expectations. We take cleanliness and guest satisfaction seriously, and we will investigate the issues you've raised. We would love the opportunity to have you with us again and provide you with a more enjoyable experience. Best,Guest Experience Team

10/10 Excellent

Hui

Liked: Cleanliness, property conditions & facilities
Charming and convenient
Stayed 7 nights in Sep 2023
Response from Lamington Apartments on 22 Nov 2023
Hi Hui,Thank you for your good review and score.We appreciate you taking the time to feedback regarding your recent stay.We hope to welcome you again.

10/10 Excellent

floyd

Business traveller
Liked: Cleanliness, room comfort
Good apt option
Nice place, 5 mins walk from where you pick up the key
Stayed 2 nights in Sep 2023
Response from Lamington Apartments on 22 Nov 2023
Hi Floyd, Thank you so much for taking the time to leave us feedback.We are thrilled to hear you enjoyed your stay and hope to welcome you in the future

8/10 Good

Mike

Travelled with family
Liked: Cleanliness, room comfort
Good, Handy and Tidy accommodation
Great location for transport getting around London. Apartment was dated but good, facilities were great and the shops bus and tube stations were within easy walk (700m). Great to have laundry and cooking facilities. Would definitely stay again
Stayed 5 nights in Sep 2023
Response from Sarah on 19 Feb 2024
Hi Mike, Thank you for taking the time to review your stay with us. We are delighted that you found the location great and suitable and the apartment and facilities to your liking. We look forward to having you with us again soon. Best,Guest Experience Team

10/10 Excellent

Jessie

Stayed 1 night in Aug 2023

10/10 Excellent

Irineu

Stayed 2 nights in Jun 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, room comfort
would definitely visit again.
Great stay, amazing location close to tube, Apollo, shops, bars and restaurants. Really clean, safe and secure. Easy check in, reception staff friendly and helpful. It was baking hot, so a fan (or air-con!) would be a great touch, but to be fair the weather has been scorching!
Stayed 2 nights in Jun 2023

8/10 Good

Rachel

Stayed 7 nights in Apr 2023

10/10 Excellent

John

Travelled with family
Liked: Amenities, property conditions & facilities
The apartment was beautiful. Had everything we needed. Thought when designing was all around the renters needs. Will use Lamington apartment service again.
Stayed 8 nights in Apr 2023
Response from Lamington Apartments on 2 Jun 2023
Hello John,Thank you for taking the time to leave a great score and review. We are super pleased to hear you were satisfied with the property and serviced provided.We look forward to seeing you again!Kind regardsLamington Apartments

10/10 Excellent

Mia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 10 nights in Apr 2023

10/10 Excellent

Gary Robert

Liked: Cleanliness, amenities, property conditions & facilities

10/10 Excellent

Meghan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great! Very spacious apartment, easy check in and check out, safe area, with a quick walk to the tube station that could take you anywhere! Nice restaurants, ages, and shopping at both ends of the street.
Response from Chloe on 27 Dec 2022
Hi MeghanThank you for a great score and lovely review. We hope you come back and visit us again in the future.

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, close from the Underground and Bus stops.
Stayed 2 nights in Nov 2022
Response from Guest experience on 13 Dec 2022
Hi thank you for taking the time to give us a review.We are pleased to hear that you were satisfied with your apartment.We hope to see you again!

8/10 Good

Angela, fair oaks

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
near the tube and great nearby pubs and eateries. very quite and safe neighborhood.
Stayed 11 nights in Nov 2022

8/10 Good

Tara

Liked: Cleanliness
Stayed 7 nights in Aug 2022

4/10 Poor

Stefanie

Liked: Cleanliness, room comfort
Clean but no emergency assistance available
We lost electrical power a few hours after checking in, and again the next morning starting at 5:30 a.m. A receptionist in a remote city was the emergency number contact, and she was useless. She gave me a second number to call, and that was also a receptionist, but he at least tried to find someone to help us. There also was a puddle of water in the kitchen when we checked in. When finally a repair person came to the apartment at 8:30 am. that morning, he discovered that the leak from the apartment above us was dripping into a ceiling light fixture which caused an electrical short and power to go off. In summary, Lamington Apartments lacked emergency off-hours assistance, as we found out. They did apologize for the issues, and credited us the day's rental charge and left us a bottle of wine, which was appreciated. So not all bad. The other difficulty we had were negotiating 2 flights of windy stairs which were a surprise discovery upon checking in.
Stayed 6 nights in Aug 2022

8/10 Good

Troy Andrew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice neighborhood within easy walking distance to dining, shopping and the trains. Apart from one night with rambunctious neighbors, very quiet ... great for sleeping!
Stayed 5 nights in Jul 2022

10/10 Excellent

Clarissa-Anne

Stayed 6 nights in Jul 2022

6/10 Okay

Philip

Travelled with family
Disliked: Amenities
The property is close to underground and shop sea and river. The narrow flights of stairs - 4 flights up to our room - was a major pain. The garbage stored at the front door was unappealing, There was no air con and the property is looking tired and in need of TLC - ditto the furniture. Functional but no more
Stayed 7 nights in Jun 2022

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness
Good location. Priced right
Stayed 4 nights in Jun 2022

10/10 Excellent

Ian, Kansas City

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good communication from property managers. Spotlessly clean rooms. Walkable access to shops and transport (7-10 mins). They tried very hard to make things work and we would without question stay there again. Hammersmith is just to the west of central London and has great access for buses and underground trains. Our only suggestion is they should make guests aware of keeping noise levels down after a certain time as this can be an issue with your neighbors, (ex: banging doors late at night). Maybe a sign should be in each apt. to this effect. The washer/dryer is a combination machine and does not work very well. However there is a launderette a few doors from Lamington office.
Stayed 11 nights in May 2022
Response from Celine on 25 May 2022
Dear Ian, It was a pleasure hosting you and Heloise. Thank you for your review and for sending the recommendations, we appreciate them very much. Hopefully, we will be welcoming you again soon. Kind regards,

10/10 Excellent

massimiliano

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2022
Response from Celine on 26 Apr 2022
Dear Massimiliano, Thank you for your review, we really appreciate it. Hopefully, we will be welcoming you again soon. Kind regards

8/10 Good

Sirinthip

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This location is quite and safe for stay. It can walkable to many tube line from Hammersmith station. All staffs are nice and helpful to response email or call if you have problem about equipment in apartment.
Stayed 7 nights in Apr 2022
Response from Celine on 26 Apr 2022
Hi Sirinthip, Thank you for your review. It was a pleasure hosting you and your family. Looking forward to welcoming you again in London. Best wishes,

8/10 Good

Trevor

Travelled with partner
Liked: Cleanliness, amenities
A good place to stay. Nice area, conveniently located. Lamington are great too, the office were on hand when needed and all asks were dealt with in a very timely manner. Our place was slightly 'tired' and could do with a few touch ups but would stay again
Stayed 27 nights in Dec 2021
Response from Celine on 7 Jan 2022
Dear Trevor, Thank you for your review, we really appreciate it. I will forward your comments to the maintenance department. Hopefully we will be welcoming you again very soon. Kind regards,

8/10 Good

Terence

Travelled with family
Liked: Room comfort
Stayed 12 nights in Dec 2021
Response from Celine on 7 Jan 2022
Dear Terence, Thank you for your review. Hopefully we will be welcoming you again very soon. Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Good value for money
Comfortable and good location. Apartment had washer/dryer as well as full kitchen. Rate was very reasonable
Stayed 5 nights in Nov 2021
Response from Celine on 8 Dec 2021
Dear Bernard, Thank you for your review, we really appreciate it. Looking forward to welcoming you again in our apartments. Kind regards,

8/10 Good

Y C

Travelled with family
Liked: Cleanliness, room comfort
Homey Stay
We stayed 23 nights at this apartment. Good bedroom size and very comfortable beds. Bathroom a bit dated but water pressure is good for a decent refreshing shower. We used the kitchen to cook often. Hammersmith station is under 10 mims walk to get many places. King Street is very good for shopping and we like Eat Tokyo. Many thanks to Celine and Grahame for the ease of check in and check out.
Night view from living room
Dawn view from living room
Foodie Pop up tents on every Wednesday to Friday 5 minutes walk away at Lyric Square.
Apartment Front view. Walking back from Tesco which is 10 mins walk away.
Stayed 23 nights in Oct 2021
Response from Celine on 5 Nov 2021
Dear Y C Thank you for your review, we really appreciate it. Lovely pictures of our buildings! Hopefully we will be welcoming you in our apartments soon. Kind regards,

10/10 Excellent

Arthur

Travelled with family
Liked: Cleanliness, room comfort
Great Stay On Holiday
Our stay was excellent. We loved the property. It was clean and in very good condition. We really enjoyed staying in Hammersmith and Fulham. It was about an 8-10 minutes walk to the tube with lots of shopping and restaurant options a short distance away. We usually stay in hotels in London. This was our first time staying in an apartment and it was great for a family since our toddler needed to have her clothes cleaned and some meals prepared there. The reception was fantastic and I’d recommend this property.
Stayed 6 nights in Oct 2021
Response from Celine on 9 Nov 2021
Dear Arthur, We are delighted to know that you and your family had a happy staying with us. Thank you very much for your review, we really appreciate it. Looking forward to welcoming you again. Kind regards,

6/10 Okay

Lewis

Travelled with partner
Liked: Cleanliness, amenities
Great location for the Apollo. Easy access to tube etc. Clean apartment. Shame about the damp smell and road noise due to the single glazing.
Stayed 1 night in Sep 2021
Response from Celine - Guest Services on 28 Sept 2021
Dear Lewis, Thank you for taking the time to write us, we do appreciate your review. Unfortunately we are unable to change the windows to double glazing on Victorian houses as it is not permitted by the council. We do apologize for the smell in the apartment. Our reception is a phone call away from the flats, and we could have definitely moved your booking to another space upon your request if you had contacted us sooner. Hopefully we will be welcoming you again and will assign you to another space or offer an upgrade to the next category if available. Best regards

10/10 Excellent

Mark

Liked: Cleanliness, room comfort
Great place to stay
As usual the people at Lamington Apartments were friendly and helpful. Thecheck in and key collection was really easy and we were made to feel welcome straight away. We had a great stay and the apartment was clean with new decor and everything you could want for an enjoyable stay. Really nice area to base yourself in london with easy access to everything and free street parking at weekends. We have stayed before and will stay again. Many thanks to the staff for their brilliant service.
Stayed 3 nights in Aug 2021
Response from Celine - Guest Services on 28 Sept 2021
Dear Mark, Thank you very much for your kind words. Hopefully we will be welcoming you again in our apartments! Have a lovely day.

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2021
Response from Celine on 29 Dec 2021
Dear anonymous, We are sorry hear that you have not had a pleasant experience with Lamington Apartments and we do apologize for any inconvenience caused. In order to investigate the issue matter, could you please provide further information? Kind regards

10/10 Excellent

Damian

Travelled with family
Liked: Cleanliness, room comfort
Warm welcome
Great staff. Really helpful and welcoming. Apartment was clean, well equipped and comfortable. Very happy to recommend as a base for visiting London
Stayed 3 nights in May 2021
Response from Celine on 24 Jun 2021
Dear Damian, We are glad to hear that you have enjoyed your staying. Thank you for taking the time to review us. Hopefully we will be welcoming you in our apartments very soon.