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Reviews of Kensington Comfort

3.5 out of 5
Kensington Comfort
5 Prince of Wales Terrace, Kensington, London, England

Reviews

6.0
Rating 10 - Excellent. 1 out of 3 reviews" "
Rating 8 - Good. 0 out of 3 reviews" "
Rating 6 - Okay. 1 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 1 out of 3 reviews" "

6.0/10

Cleanliness

5.4/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Should not be operating
I have travelled a lot and to a lot of user developed countries, but I have never stayed at a hotel that was this unsafe and dilapidated. I couldn't get photos of the non-functioning internet. Actually it worked once but my computer refused to let me use it due to security concerns. I also could not photograph the non-working TV because it just looks like it is off. Finally, I have picture of the ancient microwave, but it doesn't capture that it doesn't work. In case the photos are unclear, the one picture is of dust in hairdryer - a safety hazard, one of the pictures is of the bathroom - that's a picture of mold, and one picture is the inside of the kettle.
Stayed 2 nights in Oct 2019

6/10 Okay

Dominic, Cambridge

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The location is OK and the properties are clean. However they ask me to move from room on the ground floor to 4th floor when I was checked in. Sad experience for for having a lot of stairs
Stayed 2 nights in Sep 2019

10/10 Excellent

Fabio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2019