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Very comfy beds, beautiful staircase, loved the terrace view of National Gallery. Perfect location to do anything!
Good location. Helpful staff. Noisy wasn’t too bad. Overall it was a good transit hotel.
Property is showing its age. Usually stay at the nearby Ibis, (there are two within a short distance of one another). The other is in a new building. This building is older and shows its age, despite attempts to redecorate. The guest experience is nearly the same though at the end. Comfy bed, quiet ...
The hotel staff overall was very professional. The room was nice & clean as well as roomy. However, the manager in the restaurant was not accommodating and apparently did not believe we were guests at the hotel. If I do return to the hotel, I will NEVER eat at the restaurant again.
Security very proactive, easy to check in, friendly staff on hand to help. Wifi very limited depending on device being used to connnect.
Proximity to transport, restaurants, shops, tube station
Very centrally located, beds and sofa bed was very comfortable.
the location adjoining the excel is excellent of you are attending the conference centre. Rooms are modern and spacious. The main problem with this hotel is that the front desk only has two people on it: they deal with check in / out, bag storage, general enquiries etc. It means that check in / out ...
It was a pleasant surprise to Get to such a trendy, huge, clean beautiful room. The breakfast was delicious! I felt bad that I was not able to stay more than one night
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