Exterior

Reviews of Holiday Inn Express London - Golders Green (A406), an IHG Hotel

3 out of 5

Reviews

8.2

Very good

Rating 10 - Excellent. 264 out of 830 reviews" "
Rating 8 - Good. 403 out of 830 reviews" "
Rating 6 - Okay. 105 out of 830 reviews" "
Rating 4 - Poor. 35 out of 830 reviews" "
Rating 2 - Terrible. 23 out of 830 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Tom

Stayed 1 night in Jul 2022

2/10 Terrible

matthew

Stayed 1 night in Jul 2022

4/10 Poor

Heetendra

Travelled with family
My booking which was booked months in advance was cancelled by the hotel as the hotel was in refurbishment - that I did not know of or told. No other alternative hotel was offered and as notice by hotel was given close my my stay I could not book anywhere else as it was either quadruple the price or no availability.
Stayed 1 night in Jun 2022

6/10 Okay

Richard

Travelled with family
Disliked: Amenities, property conditions & facilities
My review is quite low because I did not have the opportunity to use their facilities because my booking was cancelled by them.
Stayed 1 night in Jun 2022

2/10 Terrible

Lynn

Stayed 1 night in Jun 2022

2/10 Terrible

Verified traveller

Stayed 2 nights in Jul 2021

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Keith

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2020

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, room comfort
Bra in the shower?
Fill in the form for what you want for breakfast, hand it to staff and I think they just shred it as you don’t get what you ask for. Pillows are as thick and as firm as a railway sleeper. There was a bra hanging from the shower rail? So the room can’t have been cleaned that well! Wouldn’t stay again!
Stayed 3 nights in Sep 2020

10/10 Excellent

Ali, London

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite staff and great service. Nice clean rooms and good parking.
Stayed 1 night in Oct 2020

8/10 Good

expedia

Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location Feels clean and comfortable for a 3* not bad at all Hotel staff very friendly and helpful Breakfast was basic but they got it all right everything was very tasty
Stayed 1 night in Mar 2020

10/10 Excellent

Ali

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very efficient and friend staff at reception. The gentleman was extremely helpful to us as it was our first time in the area.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good EXCET the rooms could do with a safe
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

4/10 Poor

Lisa

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Overall a very disappointing stay
I had to pay a deposit of £50 on check in hotel was very poor standard, the carpet in my room was very heavily stained, the shower dripped all the time and the shower tray became blocked. Also the breakfast was very poor Overall a very disappointing stay
Stayed 2 nights in Feb 2020

8/10 Good

WesV, High Peak

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very good value. Room a little tired but clean and good facilities including parking.
Stayed 1 night in Feb 2020

6/10 Okay

Paul

Business traveller
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location just off the M1 and easy access to London. Really friendly helpful staff , good breakfast and simple clean room.
Stayed 1 night in Jan 2020

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good vakue
Stayed 2 nights in Jan 2020

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Exactly what a hotel needs to be, nothing more nothing less, staff 110% all very nice
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Travelled with group
Liked: Room comfort
Having to pay £50 deposit not acceptable. I will not be using Hotels.com again
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Its location was ideal for our needs. Its basic but comforatble
Stayed 2 nights in Dec 2019

6/10 Okay

chana

Travelled with family
Liked: Cleanliness
Stayed 1 night in Dec 2019

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

6/10 Okay

menachem

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Nov 2019

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have stayed here before and it has always been good. Will be back when next have a London break.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The rooms were filthy. We were very upset to see this.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to M1 with parking. Helpful and friendly staff, clean and tidy rooms and good breakfast selection.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

10/10 Excellent

asher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for stay and good hotel all round
Stayed 1 night in Nov 2019

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Inn Express GG is the perfect hotel for my visit to London twice a year. The staff are all friendly and helpful, the hotel is clean. Big shout-out to Beverly in the restaurant - she is awesome and friendly to everyone she meets, and very hardworking!
Stayed 14 nights in Oct 2019

8/10 Good

Dr Flavia Kate

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff good food
As always great welcome and great staff. Hopefully one day they will change the mattress as they are still very hard. Food is good.
Stayed 5 nights in Oct 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel needs to be refurbished all the carpets have stains and old.the rooms have bad odor. Had to request for a room change because of stains and the receptionist told me all rooms have stains so that is normal to them.
Stayed 4 nights in Oct 2019

10/10 Excellent

Jodie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
Staff were very helpful, breakfast was great and room was comfortable. Only downside is carpet could do with being replaced in room.
Stayed 2 nights in Oct 2019

10/10 Excellent

Avi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
שירות מצויין
Stayed 9 nights in Sep 2019

10/10 Excellent

Rona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for family reunion
Stayed 6 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Would have been nice to be able to buy a sandwich or cake at the bar
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

Samaneh

Stayed 5 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
quick stopover
A perfectly adequate hotel for a short stay. Breakfast is good. The furniture is a little tired and could do with an update while the showers need an overhaul as not very powerful or easy to use
Stayed 1 night in Sep 2019