Flat-screen TV, fireplace

Reviews of Harrods Luxury Apartments

4 out of 5
Harrods Luxury Apartments
Basil St, London, England

Reviews

6.0
Rating 10 - Excellent. 1 out of 2 reviews" "
Rating 8 - Good. 0 out of 2 reviews" "
Rating 6 - Okay. 0 out of 2 reviews" "
Rating 4 - Poor. 0 out of 2 reviews" "
Rating 2 - Terrible. 1 out of 2 reviews" "

6.0/10

Cleanliness

6.0/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
London Apartment holiday
Great location to all restaurants, shops and entertainment. The host was great meeting on time and gaining access and on departure. Comfortable and well equipped apartment with TV and Netflix. Really good.
Stayed 10 nights in Jul 2018
Response from London Harrods Apartments on 6 Aug 2018
We are glad that you enjoyed your stay. we are looking forward to hosting you again in the near future :)

2/10 Terrible

Maria c c

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
the owner charged the built and didn't receive us. I stayed in the middle of the street with my family and all my luggage. I need to looking for another hotel
Stayed 6 nights in Sep 2018
Response from London Harrods Apartments on 24 Oct 2018
you have been notified of the cancellation 2 weeks prior to your booking and you haven't been charged for it. I am sorry that this happened to you but next time please check the emails correspondence to avoid such thing to happen again. I wish you a better experience for your next travels. Regards,