Reception

Reviews of Glendevon House Hotel

3.5 out of 5
Glendevon House Hotel
80 Southborough Road, Bromley, England

Reviews

7.4

Good

Rating 10 - Excellent. 10 out of 41 reviews" "
Rating 8 - Good. 17 out of 41 reviews" "
Rating 6 - Okay. 6 out of 41 reviews" "
Rating 4 - Poor. 6 out of 41 reviews" "
Rating 2 - Terrible. 2 out of 41 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

andrew

Stayed 1 night in Nov 2023

2/10 Terrible

Anthony

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
When checking in the gentleman on reception was very friendly, but it all went down hill from there. The room was very cramped, the bathroom door could not be fully opened without hitting the bed, and on the other side of the bed there was no room for a bedside cabinet, and nowhere to put luggage. I booked a room for two, but it was set up for one with only one (dirty) mug and one set of towels. The bathroom smelt of sewerage, and both bathroom and bedroom were dirty. Fortunately we checked in late and left early- this is one to avoid.
Stayed 1 night in Oct 2023

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious clean room, pleasant staff and excellent value for money. Overall, a comfortable stay. Thanks
Stayed 1 night in Aug 2023

10/10 Excellent

Susan

Stayed 1 night in Aug 2023

6/10 Okay

John

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Christine

Stayed 2 nights in Jul 2023

8/10 Good

LOUISA

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

4/10 Poor

Jennifer

Travelled with partner
Disliked: Property conditions & facilities
Noisy. Very basic
Stayed 3 nights in Jun 2023

8/10 Good

Angela

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
The owner and staff very friendly . Saved us a parking spot for our van which had precious equipment for our work in a school the next day .
Stayed 1 night in Jun 2023

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
10am check out time was not practical. I had not realised it was so early to check out. Bed sheets could be better
Stayed 1 night in May 2023

10/10 Excellent

Skyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

8/10 Good

Petr

Business traveller
Liked: Cleanliness, staff & service
Nice & quiet hotel but if “high speed wifi” is claimed in the ad booklets it is supposed to be do, not an atrocious 5 mbps coverage.
Stayed 4 nights in May 2023

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is one of the best hotels I have ever stayed in. The were incredibly accommodating and helpful.
Stayed 1 night in May 2023

6/10 Okay

Darren

Stayed 1 night in Apr 2023

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2023

6/10 Okay

Verified traveller

Stayed 3 nights in Feb 2023

10/10 Excellent

Chris

Stayed 1 night in Oct 2022

8/10 Good

G

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2022

4/10 Poor

James

Business traveller
Disliked: Room comfort
A cold night.
A warm duvet would have been nice. It was a very cold night sleeping in my jogging bottoms and jumper.
Stayed 1 night in Sep 2022

4/10 Poor

Michael

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
I was informed on arrival I had been upgraded so was very happy, but on looking around the very large bathroom (jacuzzi bath nice touch) i saw a huge crack in the shower tray. as it had been a hot day i had to use the shower and unfortunately on stepping in the crack opened up and stagnant smelly water entered the shower tray. I quickly got showered with the lingering stench in the bathroom had to close shower door and bathroom door chose not to risk another shower in the morning. Very disappointed at this standard
Stayed 1 night in Aug 2022

10/10 Excellent

Jacqueline

Stayed 1 night in Jul 2022

6/10 Okay

Charlie

Liked: Cleanliness
Stayed 1 night in Jun 2022

4/10 Poor

kenneth

Liked: Cleanliness, staff & service
Disliked: Room comfort
An OK basic - budget hotel
Nothing great here but did the job for a one night stay, Budget hotel - you get what you pay for. My room was recently decorated and clean. Staff were helpful on check in. My main gripe was music being played all night from the room next door to me --- i thought the management might have done something about it but it was unbelievable still playing when i was showering the next morning at 7am
Stayed 1 night in May 2022

8/10 Good

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
OK(ish)
On arrival I asked if it were possible to get a bar snack and a beer, nothing possible as the hotel, despite what seems like a restaurant on site as per website, there isnt one. As to the room , when I entered there was a distinct dank aroma present. The TV signal, presumably supplied through broadband kept dropping out. As for the bathroom, the sink was coming away from its base, the plug in the sink once operated I couldnt release the plug hence not being able to empty the sink. The shower door handle was hanging off and the shower thermostat dial was missing
Stayed 1 night in Feb 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight work trip
Nice hotel, convenient for working at Biggin Hill. Friendly helpful staff.
Stayed 1 night in Dec 2021

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
A great stay, everyone friendly, room was quiet, bed really comfortable and clean.
Stayed 1 night in Oct 2021

8/10 Good

Malcolm

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2021

8/10 Good

Judith

Travelled with partner
Perfectly adequate hotel. Comfy bed, good shower. Tea and coffee in room. Would stay again if in area.
Stayed 1 night in Oct 2021

8/10 Good

Steven

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay, staff were excellent.
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness
A standard property that suited us for a one night stay Clean and had everything in the room Bed,en suite,TV,iron and hair dryer
Stayed 1 night in Jul 2021

8/10 Good

sara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived to find you have to pre book food though she offered to find something. I decided on takeaways the receptionist provided me with a folder of takeaway menus, a plate and a glass of orange juice. Very helpful
Stayed 1 night in Oct 2020

8/10 Good

Dale

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Harry

Business traveller
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jun 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Shows lack of attention,
My experience............. If an establishment provides a service or equipment for paying guests, make sure everything works otherwise do not make the guests suffer by faulty items in the room or service. Common sense. Coffee table with broken leg in room, filthy ironing board cover, window blind broken and held together with sticky tape, bathroom sink plug broken, soap/shampoo/conditioner dispenser in shower clogged up, hand held shower rail broken. After all 100% of the room price is charged but not 100% of items/service provided.
Stayed 1 night in Oct 2019

10/10 Excellent

Zoe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent bed and breakfast, would highly recommend, the service was superb, room immaculate and everything you needed.
Stayed 1 night in Sep 2019
Response from The Glendevon Team on 21 Sept 2019
Dear Zoe, Thank you very much for your kind review! I am so glad to hear everything was suitable for you. We look forward to welcoming you back if you are ever in the area. Warm regards,

8/10 Good

Rosie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
The staff could not have been more helpful, the room was clean and comfortable.
Stayed 1 night in Sep 2019
Response from The Glendevon Team on 21 Sept 2019
Dear Rosie, Thank you very much for your kind review! We look forward to welcoming you back if you are ever in the area. Warm regards,

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2019

8/10 Good

Jeanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shame about the breakfast service on day 2...
It's a nice, quirky hotel, with parking available. I booked this one because it offered breakfast at a good price. The first day everything was great. The second day I again ordered breakfast for 7.10 as I had ordered it for 7.15 the day before and it wasn't ready until about 7.25 so I had to eat in a rush as I had to be at a meeting by 8am. On the second day, it was not the same helpful, charming member of staff, there were 2 young men, one of them in jogging bottoms, a matching sweatshirt and a baseball cap who just seemed to be hanging around, there were several people waiting ahead of me (some of whom had booked breakfast for 7 and, by 7.15, were still waiting - I asked if it would be long and he said 'yes, sorry' so I had to go without as I once again had an 8am meeting. Very disappointing, really spoiled the stay, anticipating breakfast I had not bought any snacks so was very hungry, they had very little apart from 3 varieties of cereal, the cornflakes tasted a bit stale.......
Stayed 2 nights in Feb 2019

8/10 Good

Negash

Liked: Cleanliness, staff & service
Området är jättebra och lugnt men dom serverar in
Stayed 2 nights in Aug 2019
Response from The Glendevon Team on 21 Sept 2019
Dear Negash, Thank you very much for your kind review! We look forward to welcoming you back if you are ever in the area. Warm regards,