Front of property – evening/night

Reviews of easyHotel London City Shoreditch

3 out of 5
easyHotel London City Shoreditch
80 Old Street, London, England

Reviews

6.8
Rating 10 - Excellent. 149 out of 564 reviews" "
Rating 8 - Good. 147 out of 564 reviews" "
Rating 6 - Okay. 114 out of 564 reviews" "
Rating 4 - Poor. 88 out of 564 reviews" "
Rating 2 - Terrible. 66 out of 564 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Ruth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were lovely and room was immaculately clean, very well maintained and in a great location for the Barbican. Sadly we didn't aleep great as the room was hot and couldn't get the aircon to go cool enough for us. (We didn't ask staff as it was during the night and would have had to dress and go down to reception as no phone in the rooms) and our tv randomly came on at 4am! So, not a great sleep for us, but couldn't fault anything else!
Stayed 1 night in Apr 2024
Response from Reception Team- Muna on 30 Apr 2024
Dear Ruth,Thank you for your review we are very pleased that you enjoyed your stay and we were able to provide the great service.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Precisely as described - room only accommodation, which was warm, quiet and comfortable, with a lovely en suite. Staff were friendly and welcoming. As a solo traveller, I felt safe and secure at all times.
Stayed 1 night in Apr 2024
Response from easyHotel London CIty Shoreditch on 20 Apr 2024
Thank you for your positive feedback, we hope you will come back and stay with us in the near future.Many Thanks,EasyHotel London City Shoreditch

10/10 Excellent

Mollie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 1 night in Apr 2024
Response from Muna on 16 Apr 2024
Dear Guest,Thank you for your feedback, we are delighted that you were pleased with our services.we look forward to having you stay with us in the near futureBest RegardseasyHotel OldstreetReception Team- Muna

6/10 Okay

gaby

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Room was alot smaller than advertised but the staff were helpful and everything was clean :)
Stayed 1 night in Apr 2024
Response from Eduardo - Assistant Manager on 14 Apr 2024
Dear Gaby,Thank you for choosing to stay with us and for taking your time to leave us a review.We are very happy to receive your feedback about our hotel and we are glad to see that you enjoyed your stay with us.Your comments are of great importance to us as they help us in our efforts to continuously maintain and improve our standards to the level you expect from us. It has been a pleasure welcoming you at easyHotel and we look forward to welcoming you again.Team easyHotel London City Shoreditch

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Good friendly staff and clean room
Stayed 1 night in Apr 2024
Response from easyHotel London CIty Shoreditch on 12 Apr 2024
Dear Noel,Thank you for choosing to stay with us and for taking your time to leave us a review.We are very happy to receive your feedback about our hotel and we are glad to see that you enjoyed your stay with us.Your comments are of great importance to us as they help us in our efforts to continuously maintain and improve our standards to the level you expect from us. It has been a pleasure welcoming you at easyHotel and we look forward to welcoming you again.Team easyHotel London City Shoreditch

6/10 Okay

Kristopher, Bothell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was fine if all you need is a bed to sleep in, which is what I needed. But with no chair, desk, closet, or anything else, this is not a place to stay if you have a desire to take a break and relax in the room for a bit.
Stayed 3 nights in Mar 2024
Response from Reception Team on 21 Mar 2024
Dear Kristopher,Thank you for taking the time to give us your significant feedback.We are delighted to hear you have enjoyed our centrally located hotel and especially things like our high standards of cleanliness. We pride ourselves on always offering the best value for money so we’re glad you picked up on this. Our staff is our greatest asset and we’re happy to hear that they were able to make your stay more enjoyable!We appreciate our rooms being on the smaller side therefore we keep the furniture in the room minimal to make the most out of the space we have. We hope this wasn’t too much of an inconvenience to you.We look forward to welcoming you back soon.Best Regards,Reception TeameasyHotel London City Shoreditch

8/10 Good

Meg

Liked: Cleanliness, staff & service, amenities
Tiny clean room, perfect for budget travellers. Bit claustrophobic if you planned to spend a lot of time there. Bathroom good but smelled musty, lots of hot water. Good 24 hour Turkish/Chinese/Korean shop across the street, tons of cheap restaurants around the corner. 4 big supermarkets a 5 minute walk, 55 bus virtually outside the hotel takes you to Oxford Circus central London in about 15 minutes. Nice friendly staff.
Stayed 3 nights in Mar 2024
Response from Reception Team on 20 Mar 2024
Dear Meg,Thank you for taking the time to give us your significant feedback.We are delighted to hear you have enjoyed our centrally located hotel and especially things like our high standards of cleanliness. We pride ourselves on always offering the best value for money so we’re glad you picked up on this. Our staff is our greatest asset and we’re happy to hear that they were able to make your stay more enjoyable!We look forward to welcoming you back soon.Best Regards,Reception TeameasyHotel London City Shoreditch

10/10 Excellent

Andrew, London

Very good budget stay
Stayed 1 night in Feb 2024
Response from Reception Team on 28 Feb 2024
Dear Andrew,Thank you for taking the time to give us your significant feedback.We are delighted to hear you have enjoyed our centrally located hotel and especially things like our high standards of cleanliness. We pride ourselves on always offering the best value for money so we’re glad you picked up on this. We look forward to welcoming you back soon.Best Regards,Customer Relations easyHotel London City Shoreditch

8/10 Good

Denzil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It did its job
The room was small but it did its job. The bed was a little soft for my liking but the linen and towels were clean. The bathroom was exceptionally clean. Near tube and bus stops so it was easy for me to get to work the next day. I would stay again.
Stayed 1 night in Jan 2024
Response from Reception Team on 4 Feb 2024
Dear Denzil,Thank you for taking the time to give us your significant feedback.We are delighted to hear you have enjoyed our centrally located hotel and especially things like our high standards of cleanliness. We pride ourselves on always offering the best value for money so we’re glad you picked up on this. We look forward to welcoming you back soon.Best Regards,Customer RelationseasyHotel London City Shoreditch

6/10 Okay

RENE P

Travelled with partner
Liked: Cleanliness, staff & service, amenities
La habitación demasiado pequeña , no tenía ni una mesa para poner las cosas, ni espacio para poner ropa.
Stayed 2 nights in Jan 2024

6/10 Okay

James

Liked: Cleanliness
Disliked: Room comfort
Good for a place to rest your head
Budget friendly, good location. Not the comfiest room
Stayed 1 night in Jan 2024
Response from Reception Team on 4 Feb 2024
Dear Guest,Thank you for taking the time to review your stay with us.We’re disappointed to hear that your stay with us did not match your expectations. We appreciate our rooms being on the smaller side therefore we keep the furniture in the room minimal to make the most out of the space we have. We hope this wasn’t too much of an inconvenience to you.We value our guests’ feedback more than anything else. Therefore, we would be more than happy to hear more about your experience so we can improve as much as we can. Please feel free to contact us directly with further detailed feedback.We look forward to your next visit.Best Regards,Customer RelationseasyHotel London City Shoreditch

10/10 Excellent

Jaclyn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend!
Great hotel! Next to shelter but didn’t even feel like it. Me and my sister stayed and we felt safe the entire time. Great location :)
Stayed 7 nights in Dec 2023
Response from Reception Team on 24 Dec 2023
Dear Jaclyn,Thank you for taking the time to give us your significant feedback.We are delighted that you’ve enjoyed our super budget hotel. We are pleased to hear that our Reception Staff was able to provide you with a great check-in and check-out experience. We aim to provide a clean and comfortable base to sleep, therefore we’re glad that there were no issues in your room while staying with us. We pride ourselves on always offering the best value for money and we’re glad you picked up on this!Thank you for recommending us. We look forward to welcoming you back soon.Best Regards,Reception TeameasyHotel London City Shoreditch

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
The staff on the night was very helpful.
Stayed 1 night in Dec 2023
Response from Reception Team on 24 Dec 2023
Dear Jay,Thank you for taking the time to give us your significant feedback.We are delighted that you’ve enjoyed our super budget hotel. We are pleased to hear that our Reception Staff was able to provide you with a great check-in and check-out experience. We aim to provide a clean and comfortable base to sleep, therefore we’re glad that there were no issues in your room while staying with us. We pride ourselves on always offering the best value for money and we’re glad you picked up on this!Thank you for recommending us. We look forward to welcoming you back soon.Best Regards,Reception TeameasyHotel London City Shoreditch

10/10 Excellent

Thomas

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

miss

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Love that there were different types of food around the hotel
Stayed 3 nights in Nov 2023
Response from Eduardo - Assistant Manager on 29 Nov 2023
Dear Miss,Thank you for your valuable feedback!

8/10 Good

Kitty

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a very functional, no bells and no whistles cheap hotel in a central location. If you don’t care about frills, this is a good, clean option. Would be good if you could open windows as the room did get very stuffy.
Stayed 1 night in Nov 2023
Response from Reception Team on 22 Nov 2023
Dear Kitty,Thank you for taking the time to give us your significant feedback.We are delighted to hear you have enjoyed our centrally located hotel and especially things like our high standards of cleanliness. We pride ourselves on always offering the best value for money so we’re glad you picked up on this. Our staff is our greatest asset and we’re happy to hear that they were able to make your stay more enjoyable!We look forward to welcoming you back soon.Best Regards,Syed - Reception TeameasyHotel London City Shoreditch

4/10 Poor

Jonathan

Travelled with family
London stay
Room very small, mattress on bed worn out, no tea and coffee in room, machine in reception £2 a cup all for £194.00 a night. Premier inn have no worries
Stayed 1 night in Nov 2023
Response from Eduardo - Assistant Manager on 22 Nov 2023
Dear Jonathan,Thank you for taking the time to review your stay with us.We’re disappointed to hear that your stay with us did not match your expectations. We value our guests’ feedback more than anything else. We are disappointed to hear that you found our room size to be small. We appreciate our rooms being on the smaller side therefore we keep the furniture in the room minimal to make the most out of the space we have. We have tried to maximise the space in order to provide the most competitive price in the area. We hope this wasn’t too much of an inconvenience to you.We look forward to welcoming you back soon.Best Regards,Eduardo - Assistant ManagereasyHotel London City Shoreditch

10/10 Excellent

Narinder

Stayed 1 night in Nov 2023
Response from Eduardo - Assistant Manager on 2 Dec 2023
Dear Narinder,Thank you for taking the time to give us your significant feedback.We are delighted to hear you have enjoyed our centrally located hotel and especially things like our high standards of cleanliness. We pride ourselves on always offering the best value for money so we’re glad you picked up on this. Our staff is our greatest asset and we’re happy to hear that they were able to make your stay more enjoyable!We look forward to your next visit.Best Regards,Eduardo - Assistant ManagereasyHotel London City Shoreditch

4/10 Poor

ANASTASIOS

Business traveller
Disliked: Staff & service, room comfort
Very small rooms
The room is extremely small, smaller than student accommodation. If you want to spend one night there, you'll survive but for more it won't be comfortable at all.
Stayed 1 night in Oct 2023
Response from Eduardo - Assistant Manager on 25 Oct 2023
Dear Anastasios,Thank you for taking the time to give us your significant feedback.We’re disappointed to hear that your stay with us did not match your expectations. We value our guests’ feedback more than anything else. We are disappointed to hear that you found our room size to be small. We appreciate our rooms being on the smaller side therefore we keep the furniture in the room minimal to make the most out of the space we have. We hope this wasn’t too much of an inconvenience to you.We look forward to your next visit.Best Regards,Eduardo - Assistant ManagereasyHotel London City Shoreditch

6/10 Okay

Jennifer

Business traveller
Liked: Cleanliness
ok
Cheap enough stay - tiny rooms
Stayed 1 night in Oct 2023
Response from Eduardo - Assistant Manager on 19 Oct 2023
Dear Jennifer,Thank you for taking the time to give us your significant feedback.We are delighted to hear you have enjoyed our centrally located hotel and especially things like our high standards of cleanliness. We pride ourselves on always offering the best value for money so we’re glad you picked up on this. Our staff is our greatest asset and we’re happy to hear that they were able to make your stay more enjoyable!We appreciate our rooms being on the smaller side therefore we keep the furniture in the room minimal to make the most out of the space we have. We hope this wasn’t too much of an inconvenience to you.We look forward to welcoming you back soon.Best Regards,Eduardo - Assistant ManagereasyHotel London City Shoreditch

4/10 Poor

Prabina

Business traveller
Disliked: Staff & service
Stayed 1 night in Oct 2023
Response from Eduardo - Assistant Manager on 17 Oct 2023
Dear Prabina,Thank for review your stay with us.Kind regards,Eduardo

4/10 Poor

Scot

Disliked: Staff & service, amenities, property conditions & facilities
This is crazy small, no hangers, no stands for luggage, a college student room. Crazy tht they charged me over $300 for a night!
Stayed 3 nights in Oct 2023
Response from Brian - Team Member on 12 Oct 2023
Dear Scot Thank you for taking the time to review your stay with us.We’re disappointed to hear that your stay with us did not match your expectations. We value our guests’ feedback more than anything else. Therefore, we would be more than happy to hear more about your experience so we can improve as much as we can. Please feel free to contact us directly with further detailed feedback.We are disappointed to hear that you found our room size to be small.We appreciate our rooms being on the smaller side therefore we keep the furniture in the room minimal to make the most out of the space we have. We hope this wasn’t too much of an inconvenience to you.We have tried to maximise the space in order to provide the most competitive price in the area.We look forward to your next visit.Best Regards,Brian - ReceptoineasyHotel London City Shoreditch

4/10 Poor

Mark

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
The room was very small and totally overpriced - would not recommend to anyone.
Stayed 1 night in Oct 2023
Response from Eduardo - Assistant Manager on 12 Oct 2023
Dear Mark,Thank you for taking the time to review your stay with us.We’re disappointed to hear that your stay with us did not match your expectations. We value our guests’ feedback more than anything else. We are disappointed to hear that you found our room size to be small. We appreciate our rooms being on the smaller side therefore we keep the furniture in the room minimal to make the most out of the space we have.We’re sorry to hear you didn’t find your stay to be good value for money. Our rates do fluctuate beyond our control and a busy state of the city and major events nearby might have an influence on the price. We hope you didn’t find this to be too much of an inconvenience.We look forward to your next visit.Best Regards,Eduardo - Assistant ManagereasyHotel London City Shoreditch

10/10 Excellent

John

Business traveller
Good place to stay for a couple of nights
Stayed 1 night in Oct 2023
Response from Eduardo - Assistant Manager on 11 Oct 2023
Dear John,Thank you for taking the time to give us your significant feedback.We are delighted to hear you have enjoyed our centrally located hotel and especially things like our high standards of cleanliness. We pride ourselves on always offering the best value for money so we’re glad you picked up on this. Our staff is our greatest asset and we’re happy to hear that they were able to make your stay more enjoyable!We look forward to welcoming you back soon.Best Regards,Eduardo - Assistant ManagereasyHotel London City Shoreditch

10/10 Excellent

Sibyl, CAPE CORAL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I loved the cleanliness, the location close to transportation, and the staff was very professional. The room we had was very small, yet functional. We would stay there again if we return to visit London.
Stayed 2 nights in Oct 2023
Response from Eduardo - Assistant Manager on 4 Oct 2023
Dear Sibyl,Thank you for taking the time to give us your significant feedback.We are delighted to hear you have enjoyed our centrally located hotel and especially things like our high standards of cleanliness. We pride ourselves on always offering the best value for money so we’re glad you picked up on this. Our staff is our greatest asset and we’re happy to hear that they were able to make your stay more enjoyable!We look forward to your next visit.Best Regards,Eduardo - Assistant ManagereasyHotel London City Shoreditch

8/10 Good

Bryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly fine! Would stay again.
Perfectly fine little hotel. Service was friendly. I was able to check in and out quickly. Bed was fine. Room was very clean. No window so the room was a bit like a cave, but I slept well so no complaints. Good value considering the price and how expensive London can be. I would definitely stay again.
Stayed 1 night in Sep 2023
Response from Eduardo - Assistant Manager on 1 Oct 2023
Dear Brian,Thank you for taking the time to give us your significant feedback.We are delighted to hear you have enjoyed our centrally located hotel and especially things like our high standards of cleanliness. We pride ourselves on always offering the best value for money so we’re glad you picked up on this. Our staff is our greatest asset and we’re happy to hear that they were able to make your stay more enjoyable!We look forward to your next visit.Best Regards,Eduardo - Assistant ManagereasyHotel London City Shoreditch

10/10 Excellent

Alastair

Travelled with partner
Liked: Staff & service, property conditions & facilities
The hotel was clean and in good repair. The bed was comfortable and the was air conditioning to keep it at the required temperature. There was a bit of noise from the AC but other than that the room was very quiet. The room was small, and this would just be a place to sleep at night but perfect for this. The staff were excellent and very helpful, we were delayed till midnight due to flight issues but called the hotel and they confirmed that this wasn't a problem and that someone would be there to greet us.
Stayed 2 nights in Sep 2023
Response from Eduardo - Assistant Manager on 29 Sept 2023
Dear Alastair,Thank you for taking the time to give us your significant feedback.We are delighted to hear you have enjoyed our centrally located hotel and especially things like our high standards of cleanliness. We pride ourselves on always offering the best value for money so we’re glad you picked up on this. Our staff is our greatest asset and we’re happy to hear that they were able to make your stay more enjoyable!We look forward to your next visit.Best Regards,Eduardo - Assistant ManagereasyHotel London City Shoreditch

6/10 Okay

nathan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Sep 2023
Response from Eduardo - Assistant Manager on 24 Sept 2023
Dear Nathan,Thank you for taking the time to review your stay with us.We’re disappointed to hear that your stay with us did not match your expectations. We value our guests’ feedback more than anything else. We look forward to your next visit.Best Regards,Eduardo - Assistant ManagereasyHotel London City Shoreditch

6/10 Okay

Sophie

Stayed 1 night in Sep 2023
Response from Eduardo - Assistant Manager on 20 Sept 2023
Dear Sophie,Thank you for taking the time to give us your significant feedback.We are delighted to hear you have enjoyed our centrally located hotel and especially things like our high standards of cleanliness. We pride ourselves on always offering the best value for money so we’re glad you picked up on this. Our staff is our greatest asset and we’re happy to hear that they were able to make your stay more enjoyable!We look forward to your next visit.Best Regards,Eduardo - Assistant ManagereasyHotel London City Shoreditch

10/10 Excellent

Stuart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did exactly what it says on the tin ..
It was very easy . Of course it’s a basic room but did the job.
Stayed 1 night in Sep 2023
Response from Adnana on 13 Sept 2023
Dear Stuart,Thank you for taking the time to review your last stay.We are very happy to see that we had exceed expectation and we are looking forward to be seeing you very soon.Kind regrads,Adnana

2/10 Terrible

John

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
It was where it was said to be My initial reservation I believed was for a Saturday however after I had booked it the date showed as the Sunday. As with everything to do with Easy I was charged over double to change the day to when I initially asked for. If I had know the cost was going to be so expensive then I would have booked a MUCH better hotel nearer where I actually wanted to be. However they were apparently doing me a favour as the date was not actually changeable. Seemed easily changed by software when I booked it though. So. The hotel. I think the best way I can describe it, although never having visited Japan who be to liken it to those pods you can hire out per night. The room was a double, easily spotted by the fact that a double bed fitted in the room. Just. There was an en suite toilet and shower which probably almost matched the size of the bedroom. No I am not saying that the en suite was big in any way. These are the entire facilities at this hotel. You are greeted by a desk which I think was left over from when they ordered check in desks for the airport with a fairly disinterested clerk to give you your wooden card and take money from you. Rooms are tiny and backed it tightly together. Very much economy class at business class prices. To say I was very unimpressed would be high praise indeed. Very poor Stavros
Stayed 1 night in Aug 2023
Response from Eduardo - Assistant Manager on 23 Aug 2023
Dear John,Thank you for taking the time to review your stay with us.We’re disappointed to hear that your stay with us did not match your expectations. We value our guests’ feedback more than anything else.We are disappointed to hear that you found our room size to be small. We appreciate our rooms being on the smaller side therefore we keep the furniture in the room minimal to make the most out of the space we have. We hope this wasn’t too much of an inconvenience to you.Best Regards,Eduardo - Assistant ManagereasyHotel London City Shoreditch

10/10 Excellent

Paul

Stayed 1 night in Aug 2023
Response from Reception Team on 23 Aug 2023
Dear Paul,Thank you for taking the time to give us your significant feedback.We are delighted to hear you have enjoyed our centrally located hotel and especially things like our high standards of cleanliness. We pride ourselves on always offering the best value for money so we’re glad you picked up on this. Our staff is our greatest asset and we’re happy to hear that they were able to make your stay more enjoyable!We look forward to welcoming you back soon.Best Regards,Reception TeameasyHotel London City Shoreditch

10/10 Excellent

Joseph

Liked: Staff & service, room comfort
Does the basics very well
As long as you know why you book an easyHotel, then you shouldn’t be disappointed: it provides the basics in a affordable package by London standards and good enough quality for somewhere to rest and refresh in between visiting London sights. All in all, it does what it says on the packaging and it was well located for me, good stay! Only slight downside was my room showed visible signs of wear and tear and hadn’t be cleaned fully, but ok for me.
Stayed 1 night in Aug 2023
Response from Reception Team on 23 Aug 2023
Dear Joseph,Thank you for taking the time to give us your significant feedback.We are delighted to hear you have enjoyed our centrally located hotel and especially things like our high standards of cleanliness. We pride ourselves on always offering the best value for money so we’re glad you picked up on this. Our staff is our greatest asset and we’re happy to hear that they were able to make your stay more enjoyable!We look forward to welcoming you back soon.Best Regards,Reception TeameasyHotel London City Shoreditch

8/10 Good

Philip

Stayed 1 night in Aug 2023
Response from Eduardo - Assistant Manager on 7 Sept 2023
Dear Pkilip,Thank you for taking the time to give us your significant feedback.We are delighted to hear you have enjoyed our centrally located hotel and especially things like our high standards of cleanliness. We pride ourselves on always offering the best value for money so we’re glad you picked up on this. Our staff is our greatest asset and we’re happy to hear that they were able to make your stay more enjoyable!We look forward to your next visit.Best Regards,Eduardo - Assistant ManagereasyHotel London City Shoreditch

6/10 Okay

Lenny

Stayed 5 nights in Aug 2023
Response from Reception Team on 23 Aug 2023
Dear Lenny,Thank you for taking the time to give us your significant feedback.We are delighted to hear you have enjoyed our centrally located hotel and especially things like our high standards of cleanliness. We pride ourselves on always offering the best value for money so we’re glad you picked up on this. Our staff is our greatest asset and we’re happy to hear that they were able to make your stay more enjoyable!We look forward to welcoming you back soon.Best Regards,Reception TeameasyHotel London City Shoreditch

8/10 Good

fleur

Stayed 1 night in Aug 2023
Response from Reception Team on 23 Aug 2023
Dear Fleur,Thank you for taking the time to give us your significant feedback.We are delighted to hear you have enjoyed our centrally located hotel and especially things like our high standards of cleanliness. We pride ourselves on always offering the best value for money so we’re glad you picked up on this. Our staff is our greatest asset and we’re happy to hear that they were able to make your stay more enjoyable!We look forward to welcoming you back soon.Best Regards,Reception TeameasyHotel London City Shoreditch

8/10 Good

Shaniah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Reception Team on 17 Aug 2023
Dear Shaniah,Thank you for taking the time to review your stay with us.We are delighted to hear you have enjoyed our centrally located hotel and especially things like our high standards of cleanliness. We pride ourselves on always offering the best value for money so we’re glad you picked up on this. Our staff is our greatest asset and we’re happy to hear that they were able to make your stay more enjoyable!We look forward to your next visit.Best Regards,Reception TeameasyHotel London City Shoreditch

6/10 Okay

Alex

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Cheap dive with high prices
A room without a view - not even a window! No basics like kettle or teabags, just a machine in the reception charging £2/cup Friendly receptionist but overall not worth the money
Stayed 1 night in Aug 2023
Response from Management Response on 12 Aug 2023
Dear Alex,Thank you for taking the time to give us your significant feedback.We’re disappointed to hear that your stay with us did not match your expectations. We value our guests’ feedback more than anything else. The presence of a window in the room varies according to room type. This can be chosen directly from the website. As you are aware this is a budget hotel, it was mentioned upon booking that we do not have additional appliances such as a kettle. We hope it didn’t cause you too much of an inconvenience.We’re delighted to hear that our staff was able to make your stay more enjoyable.Kind regards,Khadra - Reception TeameasyHotel London City Shoreditch

8/10 Good

Imogen

Stayed 1 night in Jul 2023
Response from Eduardo - Assistant Manager on 17 Aug 2023
Dear Imogen,Thank you for taking the time to give us your significant feedback.We are delighted to hear you have enjoyed our centrally located hotel and especially things like our high standards of cleanliness. We pride ourselves on always offering the best value for money so we’re glad you picked up on this. Our staff is our greatest asset and we’re happy to hear that they were able to make your stay more enjoyable!We look forward to your next visit.Best Regards,Eduardo - Assistant ManagereasyHotel London City Shoreditch

6/10 Okay

Jamie

Disliked: Room comfort
Ok
It was ok, tiny rooms, struggle to walk round the bed, but is a budget hotel, so sort of expected.
Stayed 1 night in Jul 2023
Response from Eduardo - Assistant Manager on 24 Jul 2023
Dear Jamie,Thank you for taking the time to give us your significant feedback.We are delighted to hear you have enjoyed our centrally located hotel and especially things like our high standards of cleanliness. We pride ourselves on always offering the best value for money so we’re glad you picked up on this. Our staff is our greatest asset and we’re happy to hear that they were able to make your stay more enjoyable!We are disappointed to hear that you found our room size to be small. We appreciate our rooms being on the smaller side therefore we keep the furniture in the room minimal to make the most out of the space we have. We hope this wasn’t too much of an inconvenience to you.We look forward to your next visit.Best Regards,Eduardo - Assistant ManagereasyHotel London City Shoreditch

2/10 Terrible

Verified traveller

Business traveller
Unfair policy
I booked this months before a train strike which meant we (my team for a business trip) couldn't travel to London to stay as all the trains were cancelled. Whilst these rooms were non-refundable, we didn't want a refund, just to move the dates to a time when we could actually be in the city. I know there is a policy in place but it feels unfair when the situation was out of our hands and the rooms went to waste.
Stayed 1 night in Jul 2023
Response from Front Desk on 26 Jul 2023
Hello sir/madam,Thank you for taking the time to review your stay with us.We’re disappointed to hear that your stay with us did not match your expectations. We value our guests’ feedback more than anything else. Usually when booking through a third party , you would need to contact the travel agency you booked with to see if we've got any availablity for the new dates , it is up to them to change your booking and we need confirmation of this for any changes to be made.We hope you find this information to be useful.Best Regards,Reception TeameasyHotel London City Shoreditch

10/10 Excellent

Pedro

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is a very convenient alternative if you only need a nice and clean place to sleep while in London. Transportation is easy to and from the hotel, and the limited availability of entertainment options compared to more central areas, are diverse and rich enough.
Stayed 4 nights in Jul 2023
Response from Eduardo - Assistant Manager on 19 Jul 2023
Dear Pedro,Thank you for taking the time to give us your significant feedback.We are delighted to hear you have enjoyed our centrally located hotel and especially things like our high standards of cleanliness. We pride ourselves on always offering the best value for money so we’re glad you picked up on this. Our staff is our greatest asset and we’re happy to hear that they were able to make your stay more enjoyable!We look forward to your next visit.Best Regards,Eduardo - Assistant ManagereasyHotel London City Shoreditch

8/10 Good

Dean

Stayed 2 nights in Jul 2023
Response from Eduardo - Assistant Manager on 5 Jul 2023
Dear Dean,Thank you for taking the time to give us your significant feedback.We are delighted to hear you have enjoyed our centrally located hotel and especially things like our high standards of cleanliness. We pride ourselves on always offering the best value for money so we’re glad you picked up on this. Our staff is our greatest asset and we’re happy to hear that they were able to make your stay more enjoyable!We look forward to your next visit.Best Regards,Eduardo - Assistant ManagereasyHotel London City Shoreditch

10/10 Excellent

Simon

Stayed 1 night in Jul 2023
Response from Eduardo - Assistant Manager on 5 Jul 2023
Dear Simon,Thank you for taking the time to give us your significant feedback.We are delighted to hear you have enjoyed our centrally located hotel and especially things like our high standards of cleanliness. We pride ourselves on always offering the best value for money so we’re glad you picked up on this. Our staff is our greatest asset and we’re happy to hear that they were able to make your stay more enjoyable!We look forward to your next visit.Best Regards,Eduardo - Assistant ManagereasyHotel London City Shoreditch

6/10 Okay

Terence

Travelled with partner
Liked: Cleanliness
The shower feel off the wall when we touched it - it had clearly been broken for some time! When we mentioned it to staff they said they’d look at it later, we got back and it had been propped back up in the same place and fell off again at a touch. We had better shower facilities in our caravan…
Stayed 2 nights in Jun 2023
Response from Eduardo - Assistant Manager on 30 Jun 2023
Dear Terence,Thank you for taking the time to give us your significant feedback.We are delighted to hear you have enjoyed our centrally located hotel and especially things like our high standards of cleanliness. We pride ourselves on always offering the best value for money so we’re glad you picked up on this. Our staff is our greatest asset and we’re happy to hear that they were able to make your stay more enjoyable!Please accept our apologies regarding the broken shower bar. In fact, staff went to fix it but it required more skilled work to fix it and unfortunately our maintenance team only was able to fix it on the week days. We hope you didn’t find this to be too much of an inconvenience. We look forward to welcoming you back soon.Best Regards,Eduardo - Assistant ManagereasyHotel London City Shoreditch

10/10 Excellent

shmsa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I loved how friendly staff were, regardless of the time! 24/7 check in is a bonus plus the corner shops across the street are cheap and 247, once again cheap and convient when budgeting in London! Bathroom and shower were clean, the bed was super comfy and the aircon evalated our comfort after returning from a long day in central London!
Stayed 2 nights in Jun 2023
Response from Eduardo - Assistant Manager on 28 Jun 2023
Dear Shmsa,Thank you for taking the time to give us your significant feedback.We are delighted to hear you have enjoyed our centrally located hotel and especially things like our high standards of cleanliness. We pride ourselves on always offering the best value for money so we’re glad you picked up on this. Our staff is our greatest asset and we’re happy to hear that they were able to make your stay more enjoyable!We look forward to your next visit.Best Regards,Eduardo - Assistant ManagereasyHotel London City Shoreditch

10/10 Excellent

Aidan

Stayed 1 night in Jun 2023
Response from Eduardo - Assistant Manager on 28 Jun 2023
Dear Aidan,Thank you for taking the time to give us your significant feedback.We are delighted to hear you have enjoyed our centrally located hotel and especially things like our high standards of cleanliness. We pride ourselves on always offering the best value for money so we’re glad you picked up on this. Our staff is our greatest asset and we’re happy to hear that they were able to make your stay more enjoyable!We look forward to your next visit.Best Regards,Eduardo - Assistant ManagereasyHotel London City Shoreditch

8/10 Good

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Eduardo - Assistant Manager on 20 Jun 2023
Dear Andrew,Thank you for taking the time to give us your significant feedback.We are delighted to hear you have enjoyed our centrally located hotel and especially things like our high standards of cleanliness. We pride ourselves on always offering the best value for money so we’re glad you picked up on this. Our staff is our greatest asset and we’re happy to hear that they were able to make your stay more enjoyable!We look forward to your next visit.Best Regards,Eduardo - Assistant ManagereasyHotel London City Shoreditch

8/10 Good

Gertrud

Stayed 1 night in Jun 2023
Response from Eduardo - Assistant Manager on 24 Jun 2023
Dear Gertrud,Thank you for taking the time to give us your significant feedback.We are delighted to hear you have enjoyed our centrally located hotel and especially things like our high standards of cleanliness. We pride ourselves on always offering the best value for money so we’re glad you picked up on this. Our staff is our greatest asset and we’re happy to hear that they were able to make your stay more enjoyable!We look forward to your next visit.Best Regards,Eduardo - Assistant ManagereasyHotel London City Shoreditch