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Reviews of Deluxe Heathrow Apartments & Parking

4 out of 5
Deluxe Heathrow Apartments & Parking
4 Mondial Way, Hayes, England

Reviews

7.0

Good

Rating 10 - Excellent. 8 out of 23 reviews" "
Rating 8 - Good. 5 out of 23 reviews" "
Rating 6 - Okay. 3 out of 23 reviews" "
Rating 4 - Poor. 3 out of 23 reviews" "
Rating 2 - Terrible. 4 out of 23 reviews" "

7.4/10

Cleanliness

6.4/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Zemin

Travelled with family
Liked: Room comfort
Not so good
I stayed here for 11 nights and . Apartment was good and clean. This are couple of challenges. 1) Property contact number on hotels.com need to update as it is invalid number.Some how I found property number from google and able to connect. Property is not maintained well. No one cleans property outside. Always trash within lobby and surrounding. Elevators are not working from months that is what I heard.
Stayed 12 nights in Aug 2021

6/10 Okay

Karen

Business traveller
Liked: Cleanliness
Stayed 4 nights in Dec 2020

2/10 Terrible

Alex

Business traveller
Disliked: Cleanliness, room comfort
Stayed 3 nights in Sep 2020

8/10 Good

Romy

Stayed 19 nights in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
The location is good, it’s near the airport and shops and takeaways. The parking on site is great. The communication was a bit slow and when I asked for a later check out 24 hours prior I got no response which was annoying.
Stayed 3 nights in Jul 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2020

10/10 Excellent

KlaudiaMaria

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay as usual, friendly host & lovely apartments
Stayed 1 night in May 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here a few times, great place as always - 10/10!
Stayed 2 nights in May 2020

4/10 Poor

Wing Yin

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 3 nights in Apr 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
clean and new apartments
It’s really good. We stayed In apartment 11 on the ground floor and subsequently 36 and 37 on the second floor of the property. Check in time of 3pm is a bit late but on both occasions we were given the room at 1pm without extra charge. Parking is secure and there is lift access. Apartments are modern, clean and fully furnished with a full kitchen and utensils. Although we found that the stoves on apartment 37 are not quite clean. Overall for the price this is a very good place to stay if you are with a car and family. Very close to Heathrow and Windsor too. Most destinations like Legoland, outer London are within 20-40 mins driving distance. We would highly recommend this place to anyone looking for a decent apartment with parking and kitchen facilities.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heathrow apartments
Great location
Stayed 5 nights in Feb 2020

2/10 Terrible

hung

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a very old apartment, was not given good instr
Was a very old apartment, bed sheets smell , pillows were very old flat , apartment had a wired smell , never got a email instructions, could get a key , after a long trip we had a wait out side
Stayed 1 night in Aug 2019

4/10 Poor

Dixie

Disliked: Staff & service, property conditions & facilities
No A/C
This was not what I had expected. There was no once working there, so check in was a little confusing. Then we realized when we got to our room that there was no A/C and opening windows was discouraged. It was so hot. The shower head was broken and shot water everywhere, including on the floor of the bathroom since the shower had no door. There was no way to make coffee in the morning. It was very different from any place we've ever rented.
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jun 2019

10/10 Excellent

Yasine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for Heathrow Travel!
I was staying over night for a flight from Heathrow in the morning, everything was just great. Thanks for having me.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
I stayed here for 4 weeks whilst working away and it was perfect. Clean, tidy, modern, good facilities (Microwave, oven etc). Heating was good, very comfortable. I received very clear and easy instructions as to how to obtain the key and where to find the parking space. Would happily stay here again and would recommend to anyone.
Stayed 4 nights in Jan 2019

2/10 Terrible

Satya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WORST
DO NOT... NEVER....SAVE YOUR TIME & MONEY First thing first, you need BIG luck to find the place. False promise and information from the owner (not Hotels site). I have had four hours of nightmare for my one night booking, 1 hour to find the place and then no clue to find how to enter into the building as there is no reception or contact to find. I really appreciate Hotels.com helpdesk to sort out my issue. Few words of advise, you will be better elsewhere (even a B&B nearby) and do not waste your money here in this property.
Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Close to Airport . Phone number supplied Docs not ring. Sofa couch broken + no pillows or blankets slept on Floor. Would not recomend for more than two people .
Stayed 1 night in Dec 2018

6/10 Okay

vicky

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Clean, parking tight, hard to contact owner 4 key
Getting in contact with the hotel was awful and very hard. Had to go to hotels.com to try and get in touch. Parking is very tight bigger cars will struggle. Apartment clean and well equipped, took time to warm up the apartment
Stayed 2 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
整體是可以的，但要注意衛生
熱水只有一個温度， 梳化床像有尿臭味
Stayed 7 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LHR apartments
The best way to get to the apartments by public transport would be to catch the Piccadilly line to Heathrow T,1-3 and then 140 bus or 111 bus or 285 bus or 105 bus to Boltons Lane. The flat is a 4 min walk from the bustop next to the main entrance of Novotel. The host will provide the self-check in video.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
寬敞機場公寓旅店
公寓寬敞，相較附近旅館，確實是物超所值。
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
機場旁的公寓旅店
此旅店附帶廚房及洗衣機等，離機場相當近，進出機場相當方便。旅店主人會於住宿當日傳進出旅館之密碼給客人，有關check in方式以錄影方式供客人參考。
Stayed 1 night in Jan 2019