Had to have cold showers all week, despite their engineer attending and saying the hot water was working. Did not get fixed during the time I was there and nobody could come and check whilst I was in.
The oven was broken and did not get fixed.
Stressful trying to check in to the hotel (could not get hold of the guy checking me in)
Had to park 15 minutes walk from apartment because I didn't book - not aware of this!
Broken bits of glass on the floor due to shower door being broken by cleaner.
Tried to get a refund for this stay as it was so stressful, but any refund has been refused. Never stayed at a hotel or apartment with such poor customer service, and hope I never do again. Avoid this place at all costs!