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Reviews of Sea Containers London

5 out of 5
Sea Containers London
20 Upper Ground, London, England

Reviews

9.4

Exceptional

Rating 10 - Excellent. 737 out of 1001 reviews" "
Rating 8 - Good. 185 out of 1001 reviews" "
Rating 6 - Okay. 50 out of 1001 reviews" "
Rating 4 - Poor. 15 out of 1001 reviews" "
Rating 2 - Terrible. 14 out of 1001 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sea Containers exceeded my expectations. The staff was so warm, welcoming and friendly. The lobby area and bar and restaurants were all beautiful and delicious. The room was spacious with a very large bathroom with great lighting and perfect for sharing with a friend. The location on the Thames was perfect, near the London Eye, great shopping, restaurants and bars close by. I would definitely stay here the next time I'm in London!
Stayed 2 nights in May 2024

8/10 Good

Gomattie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, great location, spacious rooms
Stayed 8 nights in Apr 2024

10/10 Excellent

Lissa, Bourne

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location
Stayed 1 night in May 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, friendly staff.
Stayed 2 nights in May 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy with our entire stay. Ever staff member from the front desk to the restaurants were superb. We really felt the hospitality. Very convenient location. The room was a good size and always clean. We would definitely stay here again and would highly recommend it for others.

8/10 Good

Rita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing was complimentary. Charges for everything at the property. Beds were not very comfortable.
Stayed 3 nights in May 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all-around great stay
Stayed 8 nights in Apr 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

LYNN, ANGLE VALe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about it
Stayed 5 nights in Apr 2024

8/10 Good

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Elisabeth Bernarda Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!!
Stayed 2 nights in May 2024

8/10 Good

joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very clean and modern. The decorations inside are very cute. The rooms were clean and recently renovated. Overall very pleasant experience.
Stayed 2 nights in Apr 2024

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab hotel, great location and lovely breakfast
Stayed 1 night in Apr 2024

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with relaxed atmosphere. I only had a small issue with the bed, it was a great size but had divots in the matress where people had slept over a period of time, so could do with being replaced. As i say, a small issue. Will be going back when we next visit London overnight!
Stayed 1 night in Apr 2024

10/10 Excellent

Catalina, Oxnard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located. The property was very chic and clean
Stayed 1 night in Apr 2024

6/10 Okay

Sheila

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
There was a service charge taken after we left and even though I emailed for clarification no one got back to me .There was mix up and we ended up with no babies cot for my granddaughter which had been booked and checked again on arrival so our stay started very stressfully. Great location though .
Stayed 5 nights in Apr 2024

10/10 Excellent

Marcy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely top notch hotel! I always stay here when in London
Stayed 4 nights in Apr 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic design
Stayed 1 night in Apr 2024

10/10 Excellent

Marquise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 experience. accommodated my early arrival.
Stayed 2 nights in Apr 2024

10/10 Excellent

Shona

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning
Stayed 2 nights in Apr 2024

6/10 Okay

ALONA

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very small rooms. Bad service and very limited menu at the restaurant.
Stayed 4 nights in Apr 2024

10/10 Excellent

Anil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Victoria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I loved the views, facilities, location and the cleanliness…however…I think asking for my room to be cleaned and never having coffee replenishments unless an occasional decaf pod just shouldn’t happen in a 5 star hotel with so many other assets going for it!
Stayed 3 nights in Apr 2024

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great hotel. Will def make this my go to London space to stay. Booked a superior room on the 15th floor. Was clean, spacious, comfortable and quiet. Fantastic amenities. Great views of London and close distance to some key tourist attractions. Very helpful and friendly staff.
Stayed 1 night in Apr 2024

8/10 Good

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is awesome! Cool set up, clean, great location. Staff is wonderful. We won’t stay anywhere else when we’re back in London.
Stayed 4 nights in Mar 2024

8/10 Good

Andrew

Stayed 1 night in Apr 2024

2/10 Terrible

Roddy

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Naramseen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location
Stayed 2 nights in Apr 2024
Response from Vanessa D on 17 Apr 2024
Dear Naramseen,Thank you very much for choosing Sea Containers London!We are very delighted to know that you had enjoyed your stay and we look forward to welcoming you back in the near future!Warm Regards,Vanessa DoanGuest Engagement Manager.

10/10 Excellent

Audrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in the best area, great restaurants and activities near by, one of the best breakfast.ive had in a London hotel.
Stayed 3 nights in Apr 2024
Response from Vanessa D on 17 Apr 2024
Dear Audrey,Thank you very much for choosing Sea Containers London!We are very delighted to know that you had enjoyed your stay and we look forward to welcoming you back in the near future!Warm Regards,Vanessa DoanGuest Engagement Manager.

8/10 Good

Christine, Queensbury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was impeccable in all ways. I injured my ankle in London and we were provided ice packs every time we asked for them. We were also provided amazing service at the front desk/information desk area, where one of the employees introduced us to City Mappers (a mobile application) that helped us get throughout London efficiently.
Stayed 3 nights in Apr 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely meal in the restaurant and both the food and service were amazing. The superior room was spacious and we had a great city view. My only issue was the pillows, which were so soft they were almost flat! Location is great, there is a riverside entrance which leads to the southbank and it was perfect for the National Theatre. Highly recommend.
Stayed 1 night in Apr 2024

10/10 Excellent

Angelina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Apr 2024

10/10 Excellent

Erkan, Woodside

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located upscale hotel with wonderful staff and great amenities. Highly recommended!
Stayed 4 nights in Apr 2024

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service, beautiful hotel.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Breakfast was one of the best I've had at a hotel. Staff very helpful
Stayed 1 night in Apr 2024

6/10 Okay

Monica

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Darren

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star hotel, excellent service
Stayed 1 night in Apr 2024
Response from Vanessa D on 13 Apr 2024
Dear Darren,Thank you very much for choosing Sea Containers London!We are very delighted to know that you had enjoyed your stay and we look forward to welcoming you back in the near future!Warm Regards,Vanessa DoanGuest Engagement Manager.

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room and helpful staff. Great location
Stayed 2 nights in Apr 2024
Response from Vanessa D on 13 Apr 2024
Dear Bruce,Thank you very much for choosing Sea Containers London!We are very delighted to know that you had enjoyed your stay and we look forward to welcoming you back in the near future!Warm Regards,Vanessa DoanGuest Engagement Manager.

8/10 Good

Joe

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no complimentary drinking water , £4 for a small bottle is expensive.
Stayed 1 night in Apr 2024

10/10 Excellent

Karen, San Diego

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I really appreciated the special touch of the message board displaying multiple positive notes every day!
Stayed 3 nights in Apr 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Niel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable, lovely staff, great breakfast and great location.
Stayed 1 night in Apr 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay within walking distance to all the attractions and underground. Clean and tidy with modern rooms
Stayed 1 night in Mar 2024